Patient Care Coordinator

4 weeks ago


Elgin, United States Great Expressions Dental Centers Full time

Patient Coordinator 501 - South Austin - Office Operations, 615 Slaughter Lane, West Ste. 117/118, Austin, Texas, United States of America Req #2354 Thursday, August 15, 2024 As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and handling general administrative tasks. You will play a vital role in ensuring the smooth operation of the dental practice and maintaining a positive patient experience. Responsibilities: Provide a warm and friendly welcome to patients as they arrive at the dental practice. Ensure a comfortable and inviting waiting area for patients. Maintain a professional and courteous demeanor when interacting with patients. Schedule appointments for patients, considering their preferences and the availability of dental staff. Confirm and remind patients about upcoming appointments via phone or other communication channels. Coordinate with dental staff to manage the appointment calendar efficiently. Collect and update patient information accurately, including personal details and medical history. Create and maintain patient records in the dental practice management system. Ensure patient records are kept confidential and comply with privacy regulations. Verify and update patient insurance information. Calculate and collect co-pays, deductibles, and other payments from patients. Process insurance claims and coordinate with insurance providers for billing inquiries or issues. Respond to patient inquiries via phone, email, or in person, providing information about dental services, appointment availability, and general practice policies. Provide clear instructions to patients regarding pre-appointment preparations, forms, and paperwork. Maintain the cleanliness and organization of the reception area.Coordinate with dental staff to ensure a smooth patient flow and optimize scheduling efficiency. Communicate effectively with dental hygienists, assistants, and dentists regarding patient arrivals, emergencies, or changes in scheduling. Requirements: At least 1 year of dental office experience High school diploma or equivalent; additional education or certification in healthcare administration or related field is a plus. Proven experience as a receptionist or in a customer service role, preferably in a dental or healthcare setting. Excellent interpersonal and communication skills to interact with patients, colleagues, and third-party stakeholders. Proficient in using dental practice management software and general office applications (e.g., MS Office, email, appointment scheduling systems). Strong organizational and multitasking abilities to handle multiple priorities in a fast-paced environment. Attention to detail and accuracy in maintaining patient records and managing financial transactions. Knowledge of dental terminology, procedures, and insurance processes is desirable. #IND3 GEDC is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply. Other details Job Family Patient Support Job Function Office Operations Pay Type Hourly



  • Elgin, Illinois, United States Ascension Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Safety Coordinator to join our team at Ascension. As a key member of our Total Quality Management department, you will play a critical role in ensuring the highest level of patient safety and quality care.Key ResponsibilitiesCoordinate, track, and analyze patient safety projects and...


  • Elgin, Texas, United States Ascension Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Coordinator to join our team at Ascension. As a Patient Access Coordinator, you will play a critical role in ensuring the smooth operation of our healthcare facilities by coordinating patient scheduling, registration, and insurance verification.Key ResponsibilitiesCommunicate...


  • Elgin, Illinois, United States Smilepoint Dental Group Full time

    Smilepoint Dental Group is a rapidly growing company dedicated to providing high-quality dental care in a family-oriented environment. We strive for excellence and aim to create a lasting impact within our communities. We are seeking a motivated and experienced Dental Patient Coordinator to join our team. This role plays a crucial part in ensuring a...


  • Elgin, Illinois, United States Aperion Care Elgin Full time

    SUMMARY:The Patient Care Assistant (PCA) plays a vital role in delivering compassionate care and support to residents, ensuring their well-being and safety throughout daily activities.KEY RESPONSIBILITIES:1. Assist with meal service and feeding, ensuring residents receive adequate nutrition and hydration between meals.2. Support personal hygiene needs by...


  • Elgin, Illinois, United States Aperion Care Elgin Full time

    SUMMARY:The Patient Care Assistant (PCA) plays a crucial role in delivering compassionate care and support to residents, assisting them in their daily activities while ensuring their overall health, safety, and well-being.KEY RESPONSIBILITIES:1. Assist residents during meal times, including serving food and providing necessary nourishment between meals.2....

  • Medical Assistant

    3 days ago


    Elgin, Illinois, United States Medical University of South Carolina Full time

    Job SummaryThe Certified Medical Assistant reports to the Outpatient Clinic Manager and works under the direct supervision of a Registered Nurse. The primary responsibility is to provide multi-skilled support to a decentralized patient-centered approach to patient care and achieve desired outcomes.Key ResponsibilitiesAssists in examination and treatment of...


  • Elgin, United States Specialty Care Institute Full time

    Job DescriptionJob DescriptionFront Desk CoordinatorThe primary purpose of the Front Desk Coordinator is to be responsible for scheduling and checking patients in and out for their appointments. This role will report to the Practice Administrator. The role is full-time, Monday-Friday (8am-4:30pm), one Saturday a month (8am-12:30pm). This position requires...


  • Elgin, Illinois, United States Agape Care Group Full time

    About the RoleWe are seeking a dedicated and compassionate Licensed Practical Nurse (LPN) to join our team at Agape Care Group. As a LPN, you will play a vital role in providing high-quality patient care and support to individuals and their families.Key ResponsibilitiesConduct patient visits and provide routine care under the direction of a registered...

  • MDS Assistant

    21 hours ago


    Elgin, Illinois, United States Aperion Care Elgin Full time

    Job SummaryAperion Care Elgin is seeking a highly skilled and experienced MDS Assistant to join our team. As a key member of our nursing staff, the successful candidate will be responsible for ensuring the accurate and timely completion of all Medicare/Medicaid case-mix documents.Key ResponsibilitiesAssess and determine the health status and level of care of...


  • Elgin, Texas, United States MGA Homecare Full time

    Job DescriptionJob Summary:MGA Homecare is seeking a skilled and compassionate Registered Nurse to provide high-quality patient care in a home health setting. As a Nurse Care Specialist, you will be responsible for delivering personalized care to patients in their homes, working closely with our interdisciplinary team to ensure seamless care coordination.Key...

  • Dietitian PRN

    7 days ago


    Elgin, Illinois, United States Ernest Health Full time

    About the Role:Ernest Health is seeking a skilled Dietitian to join our team at Midlands Regional Rehabilitation Hospital. As a Dietitian, you will play a vital role in ensuring our patients receive the highest quality care and nutrition support.Key Responsibilities:Coordinate the preparation and serving of meals, in collaboration with the Food Services...

  • Dietitian PRN

    1 day ago


    Elgin, Illinois, United States Ernest Health Full time

    About the RoleWe are seeking a skilled Dietitian PRN to join our team at Ernest Health, a leading provider of rehabilitative care. As a Dietitian PRN, you will play a critical role in ensuring the nutritional needs of our patients are met, while also contributing to the overall success of our hospital.Key ResponsibilitiesCoordinate the preparation and...


  • Elgin, Illinois, United States Aperion Care Fox River Full time

    Job SummaryThe Certified Nursing Assistant (CNA) is a vital member of our care team at Aperion Care Fox River. As a CNA, you will provide exceptional patient care and support in all activities of daily living, ensuring the health, welfare, and safety of our residents.Key ResponsibilitiesPersonal Care and Hygiene: Assist residents with personal hygiene,...


  • Elgin, Illinois, United States Advocate Aurora Health Full time

    Key Responsibilities:Supports healthcare professionals in delivering essential patient care by performing various tasks such as:Conducting blood draws and other laboratory procedures.Assisting in the safe transportation of patients to different medical departments.Monitoring patients' vital signs and cardiac activity.Providing care for wounds and ensuring...


  • Elgin, Illinois, United States ATI Physical Therapy Full time

    About the Role We are seeking a highly skilled and compassionate Physical Therapist Assistant to join our team at ATI Physical Therapy. As a key member of our clinical staff, you will play a vital role in delivering exceptional patient care and contributing to the success of our organization. Key Responsibilities Support and assist Physical Therapists and...


  • Elgin, Illinois, United States BRIA Full time

    About BRIA:At BRIA, we prioritize community engagement and strive for a harmonious work-life balance. Our facilities provide a nurturing environment dedicated to compassionate care, empowering both our staff and residents.Benefits for the Resident Care Coordinator:- Comprehensive Medical, Dental, Life, and Vision Insurance- 401k Retirement Plan- Employee...


  • Elgin, Illinois, United States Illinois Cancer Specialists Full time

    Overview: Receptionist - Full-Time In this role, you will be responsible for warmly welcoming patients and visitors to our facility in a timely, courteous, and professional manner. You will ensure that all necessary documentation is complete, accurate, and compliant with company standards. This position serves as a vital link between patients and healthcare...


  • Elgin, Illinois, United States OrthoIllinois Full time

    **Company Overview**OrthoIllinois is a leading bone and joint center in northern Illinois, providing university-quality care delivery since 1967. Our multi-specialty philosophy focuses on exceptional customer service, making us an ideal workplace for candidates with outstanding interpersonal skills.**Job Summary**The DME Patient Service Representative is a...


  • South Elgin, Illinois, United States Inspired Home Care Full time

    About Inspired HomecareWe are seeking a highly motivated and experienced Home Health Patient Care Liaison to join our team. In this role, you will have the opportunity to interact with hospital and physician case managers to promote our exceptional home health services.Key Responsibilities:Develop and implement marketing strategies to promote our home health...


  • Elgin, Texas, United States Ascension Full time

    **Job Summary**We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Ascension. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our healthcare facilities by coordinating patient scheduling, registration, and insurance verification.**Key...