Patient Services Representative
3 days ago
The Patient Services Representative is responsible for patient registration and check-in as well as clinical support duties.This is a full-time position working Monday-Thursday from 10:30 am - 7:00 pm and Friday from 8:30 am - 5:00 pm. This role will support our Vadnais Heights location. A $1,500 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus.Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.Essential Functions:Greet and register patients; collect co-payments, pre-payments, insurance information, and photo IDVerify and document insurance information as defined by current business practicesAccurate and timely scheduling of new and existing patients in the current practice management systemCommunicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copaymentsChart preparation and managementMaintain a working knowledge of health care plan requirements and health plan networksMaintain timely communication with patients, families, and staffRotation of Switchboard Operator duties which include:accepting, handling and transferring calls, coordination of interpreters for clinic appointments, and coordination of patient referralsAny and all other duties as assignedEducation and Experience Requirements:High School diploma/GED or equivalentProficient in Microsoft Word, Outlook, and ExcelCustomer Service experience requiredAdministrative or Medical Office experience preferredEssential Requirements:Ability to:Comply with company policies, procedures, practices and business ethics guidelines.Complete job required training.Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)Demonstrate prompt and reliable attendanceWork in the clinic during business hours Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be requiredWork at an efficient and productive pace, handle interruptions appropriately and meet deadlinesCommunicate and interact in a respectful and professional mannerPrioritize workload while being flexible to meet the expectations of the daily operationsApply principles of logical thinking to define problems, establish facts, and draw valid conclusionsUnderstand and execute a variety of instructionsEffectively operate equipment and communicate on and operate the phone systemWork independently with minimal supervisionTravel to other work locations, if requiredPerformance Expectations - i-Health's Core Values:Integrity - Do the right thing and take responsibility for what you do and sayService - Consistently contribute to deliver an exceptional experienceQuality - Act with high purpose, committed effort, and skillful execution to exceed expectationsInnovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectivenessTeamwork - Be a part of the whole; support each other positivelyEnvironmental Conditions:Clinic settingNotes:Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.This position description will be reviewed periodically as duties and responsibilities change. Essential and Additional Job Functions are subject to modification.
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Patient Service Representative
3 months ago
St Paul, United States Northwest Respiratory Services Full timeJob DetailsJob Location01 Eagan - Eagan, MNPosition TypeFull TimeSalary Range$19.00 - $21.00 HourlyJob ShiftDayJob CategoryCustomer ServiceDescriptionNorthwest Respiratory Services seeks a Patient Service Representative for our inbound call center in Eagan, Minnesota servicing customers over the phone. Northwest Respiratory Services is a leading provider of...
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Patient Service Representative
4 months ago
St Paul, United States Northwest Respiratory Services Full timeJob DetailsJob Location 01 Eagan - Eagan, MN Position Type Full Time Salary Range $19.00 - $21.00 Hourly Job Shift Day Job Category Customer Service Description Northwest Respiratory Services seeks a Patient Service Representative for our inbound call center in Eagan, Minnesota servicing customers over the phone. Northwest Respiratory Services is a leading...
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Patient Services Representative
2 months ago
St Paul, United States Twin Cities Pain Clinic Full timePosition Title: Patient Services RepresentativeSupervisor: Patient Services ManagerFLSA Status: Non-ExemptMission:To provide our patients and community the most innovative and breakthrough treatment options to improve overall health and wellness.Values:InnovationIntegrityPatient ExperienceTeamworkPatient Services Representative Job Summary:The Patient...
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Patient Services Representative
2 months ago
St Paul, United States Twin Cities Pain Clinic Full timePosition Title: Patient Services Representative Supervisor: Patient Services Manager FLSA Status: Non-Exempt Mission: To provide our patients and community the most innovative and breakthrough treatment options to improve overall health and wellness. Values: Innovation Integrity Patient Experience Teamwork Patient Services Representative Job Summary: The...
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Patient Service Representative
3 weeks ago
St Paul, United States Retina Consultants of Minnesota Full timeWe are seeking an outgoing and patient focused individuals to work as Patient Service Representatives (PSR) at our Maplewood, MN location. The schedule for this position is Monday - Friday daytime hours. If you have a passion for providing exceptional patient care, are highly personable, team-oriented, attuned to accuracy and fine detail, and would like to...
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Patient Services Representative Float
3 months ago
St Paul, United States Advent Full timeJob Type Part-time Description For the last 20 years, ADVENT has been blazing a new trail in the sleep and sinus world. We believe our patients and team come first and are passionate about improving health care and creating memorable experiences. You can be proud of the work you do and will be surrounded by a team that is positive and supportive. We...
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Patient Service Representative
2 weeks ago
St Paul, United States CVS Health Full timeCVS Health - 2345 Waters Drive [Customer Service Representative] As a Patient Service Rep at CVS, you'll: Interact directly with patients, physicians, caregivers, and internal departments to answer questions and solve problems; Provide a seamless onboarding experience for new infusion patients to CVS Specialty and Coram; Provide customer education, and...
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Patient Services Representative Float
2 months ago
St Paul, United States Advent Full timeJob Type Part-timeDescriptionFor the last 20 years, ADVENT has been blazing a new trail in the sleep and sinus world. We believe our patients and team come first and are passionate about improving health care and creating memorable experiences. You can be proud of the work you do and will be surrounded by a team that is positive and supportive. We encourage...
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Client and Patient Service Representative
1 month ago
St Paul, United States Summit Orthopedics Full timeAt Minnesota Occupational Health (MOH) our mission in treating and managing work injuries is to help injured workers remain mobile, active and productive.Be part of an organization that offers an exciting, dynamic, fast-paced environment with a patient mix that changes day to day and Staff members feel respected and find a strong sense of purpose in their...
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Client and Patient Service Representative
4 weeks ago
St Paul, United States Minnesota Occupational Health Full timeAt Minnesota Occupational Health (MOH) our mission in treating and managing work injuries is to help injured workers remain mobile, active and productive.Be part of an organization that offers an exciting, dynamic, fast-paced environment with a patient mix that changes day to day and Staff members feel respected and find a strong sense of purpose in their...
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Client and Patient Service Representative
1 month ago
St Paul, United States Summit Orthopedics Full timeAt Minnesota Occupational Health (MOH) our mission in treating and managing work injuries is to help injured workers remain mobile, active and productive.Be part of an organization that offers an exciting, dynamic, fast-paced environment with a patient mix that changes day to day and Staff members feel respected and find a strong sense of purpose in their...
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Client and Patient Service Representative
3 weeks ago
St Paul, United States Minnesota Occupational Health Full timeAt Minnesota Occupational Health (MOH) our mission in treating and managing work injuries is to help injured workers remain mobile, active and productive.Be part of an organization that offers an exciting, dynamic, fast-paced environment with a patient mix that changes day to day and Staff members feel respected and find a strong sense of purpose in their...
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Patient Financial Service Representative
4 weeks ago
Saint Paul, Minnesota, United States Fairview Health Services Full timeAbout the RoleFairview Health Services is seeking a skilled Patient Financial Service Representative to join our team. This role is a great opportunity for individuals who understand the importance of revenue cycle management and are passionate about delivering exceptional patient care.Key ResponsibilitiesSupport management in the billing and collection of...
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Patient Service Representative
3 weeks ago
Saint Paul, Minnesota, United States Vitreoretinal Surgery PLLC Full timeJob Title: Patient Service RepresentativeWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Vitreoretinal Surgery PLLC. As a Patient Service Representative, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.Key Responsibilities:Answer...
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Patient Service Representative
5 months ago
St Louis, United States BJC HealthCare Full timeThe Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position Representative, Patient, Patient Services, Service, Switchboard Operator, Board Operator, Retail, Healthcare
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Patient Service Representative
5 days ago
St Louis, Missouri, United States Mercy Full timeOverviewWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Mercy. As a Patient Service Representative, you will be the first point of contact for patients and families, providing exceptional customer service and ensuring a positive experience.ResponsibilitiesGreets and directs patients via phone calls or...
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Patient Service Representative
4 weeks ago
St Louis, Missouri, United States Mercy Full timeOverviewWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Mercy. As a Patient Service Representative, you will be the first point of contact for patients, providing exceptional customer service and ensuring a positive experience for all who interact with our organization.ResponsibilitiesGreets and directs...
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Patient Service Representative
2 days ago
St Louis, United States Arthur Center Full timeArthur Center is looking for a compassionate and organized Patient Service Representative to join our healthcare team. The Patient Service Representative serves as the first point of contact for patients, playing a vital role in ensuring a positive experience for those seeking care. This position involves managing patient inquiries, scheduling appointments,...
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Patient Service Representative
2 weeks ago
St Louis, Missouri, United States Mercy Full timeJob SummaryWe are seeking a compassionate and organized Patient Service Representative to join our team at Mercy. As a Patient Service Representative, you will be the first point of contact for patients and families, providing exceptional customer service and ensuring a positive experience.ResponsibilitiesGreets and checks in patients in a friendly and...
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Patient Service Representative
6 days ago
St Louis, Missouri, United States BJC Full timeRole OverviewThe Patient Service Representative plays a vital role in the front office, serving as the initial point of contact for patients and staff. This position is responsible for directing patient flow, performing patient check-ins, and scheduling appointments. Additionally, the Patient Service Representative maintains patient financial records and may...