Patient Access Specialist

2 months ago

Portsmouth, United States Ensemble Health Partners Full time
Thank you for considering a career at Ensemble Health Partners

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:
  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
***This position is an onsite role, and candidates must be able to work on-site at Bon Secours - Maryview Medical Center in Portsmouth, VA ****

We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Job Responsibilities:
  • Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
  • Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
  • They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.
  • Patient Access staff will be held accountable for point of service goals as assigned.
  • Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
  • Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
  • The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
  • Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
  • Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.
Experience:

•1+ years of customer service experience

Minimum Education:

•High School Diploma/GED Required

Certifications:

•CRCR Required within 9 months of hire (Company Paid)

Join an award-winning company

Three-time winner of "Best in KLAS" 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
  • Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.


Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

EEOC - Know Your Rights
FMLA Rights - English

La FMLA Espaol

  • Senior Patient Access Specialist

    2 months ago

    Portsmouth, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...

  • Healthcare Support Specialist

    1 week ago

    Portsmouth, Virginia, United States Specialist Office Full time

    Position: Healthcare Support SpecialistLocation: Specialist OfficeRequirements: Proven experience as a Medical Assistant with a minimum of 1 year in the field Familiarity with Electronic Medical Records (EMR), ideally with the EMA system Current hands-on clinical experience is essential Knowledge of sterilization techniques Excellent verbal and written...

  • Patient Access Representative

    3 months ago

    Portsmouth, United States Community Action Committee of Pike County Full time

    Job DescriptionJob DescriptionSalary: 16.02Our Patient Access Representatives play a key role in the center’s aim to deliver patient-centered, coordinated team-based health care.   Reporting to the Patient Access Coordinator, the Patient Access Representative is responsible for completing all front desk functions efficiently and professionally including...

  • Patient Access Coordinator

    17 minutes ago

    Portsmouth, Rhode Island, United States Southcoast Health System Full time

    About the RoleWe are seeking a highly skilled Patient Access Representative to join our team at Southcoast Health System. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our healthcare facilities.Key ResponsibilitiesCheck-in and check-out patients at assigned facilitiesPerform various operational support...

  • Patient Access Representative

    2 months ago

    Portsmouth, United States Southcoast Health System Full time

    Overview: Find out for yourself why Southcoast Health has been voted Best Place to Work for 6 years in a row! Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - its our way of life, and youll be at the heart of it. Southcoast Health is a...

  • PSR - Patient Service Representative - Bon Secours Pulmonary Specialists

    2 months ago

    Portsmouth, United States Bon Secours Health Full time

    Provides receptionist and clerical functions to front office. Participates as a team member by performing additional assignments not directly related to the job description when workload requires and as requested by supervisor. Must be capable of car Pulmonary, Specialist, Representative, Patient, Service, Patient Access, Healthcare

  • Patient Care Specialist

    1 day ago

    Portsmouth, Virginia, United States Fresenius Medical Care North America Full time

    About the RoleFresenius Medical Care North America is seeking a highly skilled and compassionate Patient Care Specialist to join our team. As a key member of our dialysis healthcare team, you will play a vital role in providing safe and effective dialysis therapy to patients under the direct supervision of a licensed nurse.Key ResponsibilitiesSetup and...

  • Patient Care Coordination Specialist

    1 week ago

    Portsmouth, Virginia, United States Long Term Care Partners LLC Full time

    Position Overview Long Term Care Partners LLC is on the lookout for a dedicated and skilled Patient Care Coordination Specialist to enhance our exceptional team. Key Responsibilities As a Patient Care Coordination Specialist, your role will involve: Providing comprehensive support to clients navigating their healthcare options. Facilitating communication...

  • Patient Service Representative

    2 weeks ago

    Portsmouth, United States Appledore Internal Med GME Full time

    Description Full Time, M-F - No Nights, No Weekends, No Holidays, No On CallIntroductionDo you have the career opportunities as a(an) Patient Access Representative /Medical Office Specialist you want with your current employer? We have an exciting opportunity for you to join Appledore Internal Med GME which is part of the nation's leading provider of...

  • Patient Service Representative

    2 weeks ago

    Portsmouth, United States Appledore Internal Med GME Full time

    Description Full Time, M-F - No Nights, No Weekends, No Holidays, No On Call Introduction Do you have the career opportunities as a(an) Patient Access Representative / Medical Office Specialist you want with your current employer? We have an exciting opportunity for you to join Appledore Internal Med GME which is part of the nation's leading provider of...

  • High-Quality Patient Care Specialist

    1 day ago

    Portsmouth, Virginia, United States HCA Full time

    Job SummaryThe Licensed Practical Nurse/Licensed Vocational Nurse (LPN/LVN) plays a vital role in delivering exceptional patient care by performing a variety of delegated basic patient care services.Key ResponsibilitiesManage the efficient flow of patients, including screening, preparation for examination, instructing patients on collection of necessary...

  • Patient Service Representative

    2 weeks ago

    Portsmouth, United States Appledore Family Med GME Full time

    Description Full Time, M-F - No Nights, No Weekends, No Holidays, No On Call Introduction Do you have the career opportunities as a(an) Patient Access Representative / Medical Office Specialist you want with your current employer? We have an exciting opportunity for you to join Appledore Internal Med GME which is part of the nation's leading provider of...

  • Medical Assistant

    6 days ago

    Portsmouth, Virginia, United States Oak Street Health Full time

    About the RoleOak Street Health is seeking a highly skilled Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in ensuring the delivery of high-quality patient care.Key ResponsibilitiesManage patient flow efficiently, ensuring timely rooming and completion of vital signs, screenings, and medication reviews.Inventory and...

  • Surgical Scheduler

    2 weeks ago

    Portsmouth, United States Specialist Office Full time

    Job DescriptionJob DescriptionSurgical Scheduler Portsmouth, NHMUST:Experience Surgical Scheduler1+ years of recent Surgical Scheduler experienceMust have strong experience working in a surgical practiceMust have CPT, ICD-10 knowledge and obtaining authorizations for surgical proceduresMust have strong EMR experienceMust have experience handling payment...

  • Traveling Cardiovascular Specialist

    1 week ago

    Portsmouth, Virginia, United States Host Healthcare Full time

    Host Healthcare is seeking a skilled Cardiovascular Specialist for an exciting travel opportunity. This role involves working in a dynamic environment where your expertise will be valued and utilized effectively. Position Overview:As a traveling Cardiovascular Specialist, you will play a crucial role in providing high-quality care to patients. Your...

  • Traveling Interventional Radiology Specialist

    1 week ago

    Portsmouth, New Hampshire, United States HealthTrust Workforce Solutions HCA Full time

    HealthTrust Workforce Solutions HCA is seeking a traveling Interventional Radiology Specialist for an exciting opportunity.Position OverviewSpecialty: Interventional Radiology SpecialistDiscipline: Allied Health ProfessionalEmployment Type: TravelWork Schedule: 40 hours per week, 8-hour shifts, daysPerks: Guaranteed hours with potential for excellent...

  • MRI Imaging Specialist

    1 week ago

    Portsmouth, New Hampshire, United States Portsmouth Regional Hospital Full time

    Join Our Team as an MRI Imaging SpecialistAt Portsmouth Regional Hospital, we are committed to community service and providing exceptional healthcare. As an MRI Imaging Specialist, you will play a crucial role in our mission to deliver high-quality medical imaging services.Comprehensive Benefits PackageWe offer a competitive rewards package designed to...

  • Vascular Access Travel Nurse

    1 week ago

    Portsmouth, Virginia, United States Supplemental Health Care Full time

    Supplemental Health Care is currently seeking a Travel Nurse RN specializing in Vascular Access for a travel nursing opportunity.Position OverviewSpecialty: Vascular AccessDiscipline: Registered Nurse (RN)Employment Type: TravelContract DetailsThe selected RN will engage in a 13-week contract with a commitment of 36 hours per week, working 12-hour night...

  • Certified Pharmacy Tech Specialist

    5 days ago

    Portsmouth, United States Bon Secours Full time

    With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities.As a...

  • Healthcare Office Nurse RN

    4 days ago

    Portsmouth, New Hampshire, United States Access Healthcare Full time

    Join Access Healthcare as a Night Shift RNPosition Overview: Access Healthcare is currently looking for a dedicated travel nurse RN specializing in Medical-Surgical care for an exciting opportunity. This role involves working the night shift, ensuring that patients receive the highest quality of care during their stay.Shift Details: - Duration: 8 hours -...