IT Support Manager

2 weeks ago

Peoria, United States Samaritan Ministries International Full time

IT Support ManagerAbout CompanySamaritan Ministries is a Biblical solution to health care. It is not insurance. We deliver authentic, compassionate, and personal service in the name of Christ to enable and inspire members to provide for one another's medical needs through prayer, encouragement, and financial support.From demonstrating Christ-centered compassion to modeling best practices in health care sharing, Samaritan Ministries is committed to keeping Jesus at the center of everything we do. The way we interact with our colleagues and engage with our members is a testament that we are ultimately serving Christ and His Kingdom.SummaryTo serve the staff and members of Samaritan Ministries by developing and supporting technical support teams aligned with the needs of ministry operations.Competencies Fostering Communication Planning and Organizing Creativity and Innovation Infrastructure Project Management IT Support Troubleshooting Visioning and Alignment Acting with Integrity, Empathy, and Compassion Collaborating with Others Neighbor Focus Pursuing Excellence Key Responsibilities Lead projects within and across systems in keeping with project management methodology. Manage key business applications and support technology. Manage employee training and development for Service Desk (L1 & L2) and our Change Management Teams. Work with stakeholders to define business and systems requirements for new technology implementations. Ensure appropriate systems development and project management processes are being utilized. Oversee the internal IT support function and ensure proper information system operations. Plan and support the development of the information technology budget and implementation of the technology related portion of the strategic and operational plans. Perform managerial tasks, tactical direction, and team tasks. Work to encourage and facilitate efficient collaboration of the team with various other departments throughout the ministry, working to provide transparent communication and organizational alignment. Be on call after hours to manage implementations or issues. Qualifications and Experience Four-year degree from an accredited university or the equivalent combination of education and experience. 8+ years working in technical operations or equivalent 4+ years technical management experience or equivalent, or 8+ years non-technical management Experience in customer service and change management. Previous ministry experience is preferred. Good written, oral and interpersonal communication (Intermediate) skills. Must be able to present complex information in an understandable manner. Working knowledge of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems. Good analytical and proven problem-solving skills. Able to conduct research into data issues as required. Ability to perform tasks in a high-pressure environment Ability to think clearly, strategically, and analytically with a keen attention to detail. Maintains confidentiality Highly self-motivated and directed. Agreement with the department's vision and objectives Microsoft Active Directory (Intermediate) Agile Methodology (Intermediate) Firewalls (Intermediate) Microsoft Exchange Server (Intermediate) Microsoft Office Suite (Intermediate) Structured Query Language (SQL) (Intermediate) Virtual Private Network (VPN) (Intermediate)Additional Information Tasks are normally conducted in a regular office environment, requiring use of computer, mouse, drawing tablet, and other standard office equipment. Staff usually remain in a stationary position, often standing or sitting for prolonged periods. Staff will observe safety principles while performing the duties of the position. Staff will be required to travel and have a valid driver's license. Staff may need to lift and move items up to 35 lbs. on occasion. This position requires an active commitment to the mission and values of SMI. In the course of performing job duties, the employee will act in a manner that is Christ-honoring as well as Christ-like, demonstrating a personal Christian faith and witness in all interpersonal interactions. Disclaimer: This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in the classification. Work hours may be irregular including performing duties on evenings or weekends.

  • IT Support Manager

    2 weeks ago

    Peoria, United States Samaritan Ministries International Full time

    IT Support Manager About Company Samaritan Ministries is a Biblical solution to health care. It is not insurance. We deliver authentic, compassionate, and personal service in the name of Christ to enable and inspire members to provide for one another's medical needs through prayer, encouragement, and financial support. From demonstrating Christ-centered...

  • Testing And Engineering Support Manager

    1 week ago

    Peoria, United States VirtuSense Full time

    Position Overview:We are seeking a highly skilled and experienced Testing and Engineering Support Manager to lead our testing and support teams. In this role, you will oversee the quality assurance processes for our AI-driven fall prevention systems, ensuring that our products meet the highest standards of reliability, performance, and safety. You will also...

  • Testing And Engineering Support Manager

    1 week ago

    Peoria, United States VirtuSense Full time

    Position Overview:We are seeking a highly skilled and experienced Testing and Engineering Support Manager to lead our testing and support teams. In this role, you will oversee the quality assurance processes for our AI-driven fall prevention systems, ensuring that our products meet the highest standards of reliability, performance, and safety. You will also...

  • Supportive Case Manager

    3 months ago

    Peoria, United States Southwest Network Full time

    Come and join the AMAZING Southwest Network Team so you can experience this great opportunity! Want to make a real impact in this world? Work with children and adolescents with behavioral or emotional needs and their families. As a Supportive Case Manager, you will create and maintain positive, supportive and strengths-based relationships with youths and...

  • Registered Nurse

    2 weeks ago

    Peoria, Illinois, United States Healthcare Support Full time

    Position Overview:Healthcare Support is actively seeking a skilled travel nurse RN specializing in Med Surg for an exciting opportunity.Key Responsibilities:As a travel nurse, you will be responsible for providing high-quality patient care in a variety of settings. Your expertise in Med Surg will be crucial in managing patient needs and ensuring optimal...

  • IT Support Specialist

    2 weeks ago

    Peoria, Illinois, United States Iron Systems Full time

    Desktop Support TechnicianKey Responsibilities:Oversee incident management for desktop systems, including hardware, software, and connectivity issues.Provide IMAC (Install, Move, Add, Change) and on-site support services.Conduct maintenance and troubleshooting for laptops and desktop computers.Assist with standard hardware and software support.Enhance and...

  • IT Support Specialist

    2 weeks ago

    Peoria, Illinois, United States Iron Systems Full time

    Desktop Support TechnicianKey Responsibilities:Oversee incident management for desktop devices, including hardware, software, and connectivity issues.Provide IMAC (Install, Move, Add, Change) and on-site support services.Conduct maintenance and troubleshooting for laptops and desktop computers.Deliver assistance for standard hardware and software...

  • IT Support Specialist

    2 weeks ago

    Peoria, Illinois, United States Iron Systems Full time

    Desktop Support TechnicianKey Responsibilities:Oversee incident management for desktop systems, including hardware, software, and connectivity issues.Provide IMAC (Install, Move, Add, Change) and on-site support services.Conduct maintenance and troubleshooting for laptops and desktop computers.Deliver assistance for standard hardware and software...

  • IT Support Technician

    3 weeks ago

    Peoria, Illinois, United States Genesee and Wyoming Railroad Full time

    SUMMARY:The person in this position provides direct end-user support and ensures that all calls and trouble tickets are entered and managed in ticket-tracking software in a timely manner.RESPONSIBILITIES:•Install, configure, and maintain Windows corporate devices and peripherals; provide off-hours support, as necessary•Keep customers informed on request...

  • Behavioral Support Specialist

    2 days ago

    Peoria, Illinois, United States Peoria Unified School District Full time

    Job Summary:We are seeking a highly skilled and dedicated Behavioral Support Specialist to join our team at Peoria Unified School District. The successful candidate will work closely with our Special Education Teachers, Psychologists, and School Administrators to provide support and interventions to students with significant disabilities.Key...

  • Executive Support Specialist

    1 week ago

    Peoria, Illinois, United States Artists ReEnvisioning Tomorrow Inc Full time

    Position OverviewSalary: $58,656 annuallyOrganization Overview:Artists ReEnvisioning Tomorrow Inc, known as ART Inc, is a leading non-profit organization dedicated to arts education in Peoria. Established in 2018, ART Inc serves nearly 500 students and teaching artists annually, striving to create a vibrant community through artistic education and...

  • Executive Support Specialist

    2 weeks ago

    Peoria, Illinois, United States Artists ReEnvisioning Tomorrow Inc Full time

    Position OverviewSalary: $58,656 annuallyOrganization Overview:Artists ReEnvisioning Tomorrow Inc, known as ART Inc, is a leading non-profit organization in the arts education sector, established to provide enriching artistic experiences to a diverse group of students and teaching artists. Our mission is to cultivate a thriving community through innovative...

  • Executive Support Specialist

    1 week ago

    Peoria, Illinois, United States Artists ReEnvisioning Tomorrow Inc Full time

    Job OverviewSalary: $58,656 annuallyOrganization Overview:Artists ReEnvisioning Tomorrow Inc (ART Inc) is a leading arts education nonprofit established to provide enriching opportunities for students and teaching artists. Our mission is to cultivate a vibrant community through arts and education, ensuring accessibility for all.Position Summary: ART Inc is...

  • Behavior Support Specialist

    1 week ago

    Peoria, Arizona, United States Arizona Autism Charter Schools, Inc Full time

    Job OverviewSalary Range: $17-22 per hourPosition: Behavior Support Specialist - West Valley Campus (K - 6th Grade)Under the guidance of the ABA Managers, the Behavior Support Specialist plays a crucial role in assisting classroom educators by addressing the behavioral and instructional requirements of students within an educational environment.Key...

  • Autism Support Specialist

    2 weeks ago

    Peoria, Arizona, United States Arizona Autism Charter Schools, Inc Full time

    Position OverviewSalary Range: $17-22 per hourRole: Behavior Technician/SpecialistAre you dedicated to fostering the development of students with autism? At Arizona Autism Charter Schools, we offer a stable work environment where you can focus on making a difference without the hassle of traveling between appointments. Our team enjoys consistent hours and...

  • Autism Support Specialist

    1 week ago

    Peoria, Arizona, United States Arizona Autism Charter Schools, Inc Full time

    Position OverviewSalary Range: $17-22 per hourRole: Behavior Technician/SpecialistAre you dedicated to fostering the development of students with autism? At Arizona Autism Charter Schools, we prioritize a stable work environment, allowing our staff to focus on their professional growth without the distractions of constant travel or appointment cancellations....

  • Autism Support Specialist

    2 weeks ago

    Peoria, Arizona, United States Arizona Autism Charter Schools, Inc Full time

    Position OverviewSalary Range: $17-22 per hourRole: Behavior Technician/SpecialistAre you dedicated to fostering the development of students with autism? At Arizona Autism Charter Schools, we prioritize a supportive work environment where our staff can thrive in a single location, ensuring consistent hours and comprehensive mentorship from experienced...

  • Sales Support Specialist

    2 weeks ago

    Peoria, Illinois, United States Nexstar Broadcasting Full time

    Position Overview:Nexstar Broadcasting is in search of a dedicated Sales Support Specialist to join our dynamic Sales Department. This role is integral in assisting a team of Account Executives with various administrative tasks essential for the smooth operation of our sales processes.Key Responsibilities:Develops compelling Sales presentations and detailed...

  • Education Support Specialist

    5 days ago

    Peoria, Illinois, United States Peoria Public Schools Full time

    Job SummaryWe are seeking a highly motivated and dedicated Education Support Specialist to join our team at Peoria Public Schools. As a key member of our educational support staff, you will play a vital role in ensuring the success of our students with special needs.ResponsibilitiesAssist teachers in implementing individualized education plans (IEPs) and...

  • Behavioral Support Specialist

    1 week ago

    Peoria, Illinois, United States Peoria Unified School District Full time

    Job Summary:We are seeking a highly skilled and dedicated Behavioral Support Specialist to join our team at Peoria Unified School District. The successful candidate will assist the Special Education Teacher, Psychologist, and/or School Administration in providing education, care, and development, and implementing positive behavior interventions and supports...