Customer Service Representative
3 weeks ago
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes the true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, and Disability Insurance. Job Description • Provides customer support to consumers via the telephone and/or Internet (e.g. instant message, email). Handles customer inquiries and resolves simple and basic support issues, such as address changes, processing orders, warranty, or billing/payment. For product or service-related issues, will move customer to appropriate Product Support Specialist. • Performs other administrative duties as requested. General Duties & Responsibilities: Provides customer support by phone, email, or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to the proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services, and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies the root cause of the problem, and uses tools and resources appropriately to determine how to resolve customer problems. When unable to resolve the problem in a reasonable amount of time, will escalate to the appropriate resource. Follows up on escalated issues with coaching and mentoring to learn the appropriate solution and expand overall knowledge. Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. Updates customer information and ensures accurate entry of contact information. Meets the standards of the job, such as quality standards, adherence to schedule, and average handle time. May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer. Educational Requirements: • A high school diploma or GED is required for this role. Associate or Bachelor’s degree is preferable; or the equivalent combination of education, training, and work experience. General Knowledge, Skills & Abilities: Knowledge of the company’s products, services and business operations to enable resolution of customer inquiries. Excellent customer service skills that build high levels of customer satisfaction. Excellent verbal and written communication skills. Computer navigation and operation skills. Demonstrates effective people skills and sensitivities when dealing with others. Ability to work both independently and in a team environment. Additional Information To know more about this position or to schedule an interview, please contact: #J-18808-Ljbffr
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Customer Service Representative
2 weeks ago
St Petersburg, United States GA Food Service Full time*Must have the following in order to apply: * High School Diploma or Equivalent Ability to organize and manage multiple priorities Customer orientation and focus Data Entry skills Verbal and written communication skills Attention to detail May have access to confidential information as necessary to perform job functions, and as such, is required to maintain...
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Customer Service Representative
2 weeks ago
St Petersburg, United States Sylvan Learning Systems Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer...
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Customer Service Representative
7 days ago
St Petersburg, United States Sylvan Learning Systems Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer...
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Customer Service Representative
3 months ago
Petersburg, United States Virginia Linen Service Inc Full timeJob DescriptionJob DescriptionJOB DESCRIPTIONLooking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and...
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Customer Service Representative
2 months ago
Petersburg, United States Virginia Linen Service Inc Full timeJOB DESCRIPTION Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who...
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Customer Service Representative
3 months ago
Petersburg, United States Virginia Linen Service Inc Full timeJOB DESCRIPTIONLooking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is...
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Customer Service Representative
2 days ago
St Petersburg, United States FiberGlass Coatings Full timeFiberglass Coatings, a leading distributor of composite materials, is seeking a full-time Customer Service Representative at our location. As a Customer Service Representative, your primary responsibility is to analyze and verify the accuracy of order information in a timely manner. This position is also responsible for initiating and/or implementing...
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Customer Service Representative
4 weeks ago
St Petersburg, United States 24 Seven Talent Full timeCustomer Service Representative-Contract length: 5-6 months (with potential to extend!)-Location: St. Petersburg, FL-Hours: Monday-Friday, Fulltime-Max pay rate: $20/hr Our client, a large retail brand, is seeking Customer Service Representatives to join their team in St Petersburg, Florida! The ideal candidate will have sentiments of teamwork and empathy,...
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Customer Service Representative
4 weeks ago
St. Petersburg, United States 24 Seven Talent Full timeCustomer Service Representative-Contract length: 5-6 months (with potential to extend!)-Location: St. Petersburg, FL-Hours: Monday-Friday, Fulltime-Max pay rate: $20/hr Our client, a large retail brand, is seeking Customer Service Representatives to join their team in St Petersburg, Florida! The ideal candidate will have sentiments of teamwork and empathy,...
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Customer Service Representative
4 weeks ago
St Petersburg, United States ProKatchers LLC Full timeJob Title : Customer Service Representative ILocation : Saint Petersburg, FL 33716Duration : 06 MonthsShift Details : Hybrid (08:50 AM EST – 05:20 PM EST)Job Description : The Customer Service Representative (CSR) provides comprehensive customer service directly to a diverse group of internal and external customers, including but not limited to salon chain...
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Customer Service Representative
3 weeks ago
St Petersburg, United States SA Technologies Inc Full timeAll SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance. Job Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner,...
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Customer Service Representative
3 weeks ago
St Petersburg, United States U-Haul International, Inc Full timeAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their...
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Customer Service Representative
3 months ago
St Petersburg, United States U-Haul Full timeLocation: 4020 66th St N, Saint Petersburg, Florida 33709 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Customer Service Representative
2 days ago
St. Petersburg, United States Plasma-Therm Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Plasma-Therm. As a key member of our Parts Sales team, you will be responsible for providing exceptional customer service, processing orders, and driving sales growth.Key ResponsibilitiesOrder Processing: Process customer orders, including...
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Customer Service Representative
1 month ago
St Petersburg, United States Paychex Full timeHandles inbound calls and online chats with Sure. Payroll clients in a contact center environment, helping clients with items such as: payroll processing issues and questions regarding their account information to ensure timely and accurate payroll p Customer Service Representative, Customer Service, Payroll, Representative, Salesforce, Retail
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Customer Service Representative
2 days ago
St. Petersburg, Florida, United States Mimi Lange - State Farm Agent Full timeJob Description**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our customers.Key Responsibilities:Establish and maintain positive relationships with...
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Customer Service Representative
2 days ago
St. Petersburg, Florida, United States Tim Tran - State Farm Agent Full timeJob OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.ResponsibilitiesEstablish Customer Relationships: Build and maintain strong relationships with our...
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Customer Service Representative
3 days ago
St. Petersburg, Florida, United States Bill Hon - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Bill Hon - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesEstablish and Maintain Customer...
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Customer Service Representative
7 days ago
St. Petersburg, Florida, United States Team Horner Full timeJob OverviewTeam Horner is seeking a highly motivated and detail-oriented Customer Service Representative to join our team in a full-time capacity. This role will be responsible for providing exceptional customer support and ensuring a positive experience for our clients.Key ResponsibilitiesCustomer Support: Respond to customer inquiries and resolve issues...
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Customer Service Representative
4 days ago
St Petersburg, United States Public Storage Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.Key ResponsibilitiesCustomer Service: Respond to customer...
