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Sales Coordinator

4 months ago

West Portsmouth, United States Shawnee Lodge & Cottages Full time

Job Summary:The Sales Coordinator at Shawnee Lodge & Cottages is responsible for providing support to the sales and marketing team in promoting and selling our resort, including the lodge, cottages, and restaurant. This individual will work closely with the sales and marketing team to drive revenue and ensure a positive guest experience. This is a full-time, hourly position located in West Portsmouth, Ohio.Compensation & Benefits:- Competitive hourly pay- Comprehensive benefits package including medical, dental, and vision- Paid vacation and sick time- 401(k) retirement savings plan- Discounts on resort amenities, including lodging and diningResponsibilities:- Support the sales and marketing team in driving revenue and increasing occupancy rates through various sales and marketing initiatives- Collaborate with the sales and marketing team to create and implement sales strategies- Assist in the coordination and execution of events, promotions and sales efforts- Handle phone and email inquiries and reservations from potential and current guests- Maintain accurate and organized records of sales data and guest information- Conduct property tours for potential guests- Participate in sales meetings and provide input on strategies and initiatives- Coordinate with other departments, such as housekeeping and banquet, to ensure guest satisfaction- Act as a point of contact for guests and respond to any inquiries or concerns in a timely and professional manner- Maintain knowledge of the resort, amenities, and services to effectively promote to potential guests- Keep up-to-date on industry trends and competitors' activities to identify potential opportunities or threatsRequirements:- High school diploma or equivalent, college degree preferred- Minimum of 2 years of sales or customer service experience, preferably in the hospitality industry- Excellent communication and interpersonal skills- Strong organizational and time-management abilities- Proficient in Microsoft Office and computer skills- Must be able to work a flexible schedule, including weekends and holidays- Ability to work independently and as part of a team- Must have a valid driver's license and reliable transportationEEOC Statement:Shawnee Lodge & Cottages is an equal opportunity employer and is committed to providing a work environment that is free of discrimination and harassment. All employment decisions at Shawnee Lodge & Cottages are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, national origin, age, citizenship status, disability, sexual orientation, genetic information or any other status protected by the laws or regulations in the locations where we operate. We are dedicated to promoting a diverse and inclusive workforce, and to creating an environment where all employees are valued and respected.