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Sales Coordinator

2 months ago

West Palm Beach, Florida, United States The Breakers Full time

The Sales Coordinator role at The Breakers is a dynamic position that requires a professional and enthusiastic individual to greet guests over the phone and provide exceptional service.

This role involves providing personalized food and beverage recommendations, handling multiple calls, accurately processing orders, and maintaining a positive demeanor in a fast-paced environment.

Key Responsibilities:

  • Greet guests over the phone in a professional and courteous manner
  • Provide customized food and beverage suggestions based on guests' preferences
  • Process orders accurately and efficiently using the point of sale system
  • Assist with order set up and table preparation when needed
  • Ensure guest satisfaction by addressing any concerns or special requests
  • Maintain a good knowledge of the food and beverage menu
  • Communicate effectively with colleagues and management
  • Uphold high standards of service and guest relations
  • Handle inquiries related to gifts from guests and other hotel departments

Requirements:

  • High school diploma or equivalent required; some college coursework preferred
  • Previous experience in customer service, sales, or hospitality industry
  • Excellent communication skills with the ability to interact effectively with guests and staff
  • Strong attention to detail and organizational skills
  • Familiarity with point of sale systems is a plus
  • Ability to work well under pressure and multitask effectively