Patient Service Representative

5 months ago


Lawrence, United States Greater Lawrence Family Health Center Full time

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.GLFHC is currently seeking a bilingual (English/Spanish) Patient Service Representative. The Patient Service Representative performs all functions necessary to make patients ready for the clinical part of their visit including the resolution of any insurance or financial issues necessary to ensure coverage for services.•Must be able to don appropriate personal protective equipment (PPE).•Perform patient registration functions for new and existing patients, including confirmation of appointments, updating demographic information, insurance verification, pulling of patient charts, and notifying medial assistant when patient has been registered.•Answers all incoming calls quickly using the appropriate uniformed script. Confidentiality and customer service are the first priority.•Review clinicians schedule in advance for correct demographics and insurance verification. Problems with insurance inform patients prior to their appointments.•Collect co-pays and issue receipts. Balance receipts against payments collected from patients by the end of shift.•Notify appropriate staff of patient's arrival. Follow cancellation and rescheduling procedures.•Resolve all insurance issues to ensure patients have appropriate coverage for services being provided by the Center prior to scheduled appointments.•Assist patients with enrollment in all available insurance plans (Mass Health, Commonwealth Care, etc.)Requirements•Bilingual; Spanish and English•High School diploma or GED certificate•Training in a Medical or Administrative field•Computer knowledge•Excellent communication skills•Ability to work flexible hours, evenings, and weekend coverageGLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.



  • Lawrence, Kansas, United States Greater Lawrence Family Health Center Full time

    Job Title: Patient Service RepresentativeAt the Greater Lawrence Family Health Center, we are seeking a highly skilled and compassionate Patient Service Representative to join our team. As a Patient Service Representative, you will play a vital role in ensuring that our patients receive the highest quality care and service.Key Responsibilities:Perform...


  • Lawrence, Massachusetts, United States Greater Lawrence Family Health Center Full time

    Job Title: Patient Service RepresentativeAt the Greater Lawrence Family Health Center, we are seeking a highly skilled and bilingual Patient Service Representative to join our team.The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail. As a Patient Service...


  • Lawrence, Kansas, United States Heartland Community Health Center Full time

    Job DescriptionJob Title: Patient Service RepresentativeJob Summary:We are seeking a highly skilled Patient Service Representative to join our team at Heartland Community Health Center. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients over the phone, answering inquiries, scheduling...


  • Lawrence, United States Greater Lawrence Family Health Center Full time

    Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal...


  • Lawrence, United States Greater Lawrence Family Health Center Full time

    Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal...


  • Lawrence, Kansas, United States Heartland Community Health Center Full time

    Job Title: Patient Service RepresentativeAt Heartland Community Health Center, we are seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to patients over the phone, ensuring a positive experience and effective...


  • Lawrence, Kansas, United States Heartland Community Health Center Full time

    Job Title: Call Center Patient Service RepresentativeAt Heartland Community Health Center, we are seeking a highly skilled and compassionate Call Center Patient Service Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to patients over the phone, ensuring a positive...


  • Lawrence, Kansas, United States Heartland Community Health Center Full time

    Job Title: Patient Service RepresentativeAt Heartland Community Health Center, we are seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to patients over the phone, ensuring a positive experience and effective...


  • Lawrence, Kansas, United States Heartland Community Health Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Heartland Community Health Center. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.Key ResponsibilitiesWelcome patients and visitors with a warm...


  • Lawrence, United States Greater Lawrence Family Health Center Full time

    GLFHC is seeking a bilingual (English/ Spanish) Patient Service Representative Supervisor to join our team. The Patient Service Representative Supervisor is responsible for supervision of daily operational tasks of the Patient Service Representatives Patient Services, Supervisor, Patient, Operations, Healthcare, Representative


  • Lawrence, Massachusetts, United States Greater Lawrence Family Health Center Full time

    Job Title: Patient Services SupervisorGreater Lawrence Family Health Center is seeking a bilingual (English/Spanish) Patient Service Representative Supervisor to oversee the daily operational tasks of the Patient Service Representatives. The Patient Service Representative Supervisor is responsible for supervising the Patient Service Representatives, ensuring...


  • Lawrence, Massachusetts, United States Greater Lawrence Family Health Center Full time

    Join Our Team as a Patient Service RepresentativeAt the Greater Lawrence Family Health Center, we are seeking a highly skilled and bilingual Patient Service Representative to join our team. As a Patient Service Representative, you will play a vital role in ensuring that our patients receive the highest quality care by performing various administrative...


  • Lawrence, United States Lawrence General Hospital Full time

    As the Patient Access Representative, you will perform all tasks related to pre-registration and registration of patients in an efficient, accurate and professional manner to ensure that the patient, physician and hospital needs are met. Duties and R Patient Access, Representative, Patient, Healthcare, Registration


  • Lawrence, Kansas, United States Heartland Community Health Center Full time

    Job SummaryWe are seeking a highly organized and customer-focused Patient Service Representative to join our team at Heartland Community Health Center. In this role, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.Key ResponsibilitiesWelcome patients and visitors, answering inquiries and...


  • Lawrence, Kansas, United States Heartland Health Full time

    Job Title:Lead Patient Service Representative - Family Medicine PracticeJob Summary:The Lead Patient Service Representative assists the Clinic Manager in supervising PSR staff, serving as a direct contact for questions and concerns, and performing all PSR duties, including patient scheduling, check-in and check-out, insurance verification, addressing patient...


  • Lawrence, Massachusetts, United States Greater Lawrence Family Health Center Full time

    Job Summary: We are seeking a bilingual Patient Service Representative to join our team at the Greater Lawrence Family Health Center.About the Role: As a Patient Service Representative, you will be responsible for performing all functions necessary to make patients ready for the clinical part of their visit, including resolving any insurance or financial...


  • Lawrence, Kansas, United States Complete Staffing Solutions Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Complete Staffing Solutions.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong understanding of medical terminology.This is a full-time position with opportunities for...


  • Lawrence, Kansas, United States Complete Staffing Solutions Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Complete Staffing Solutions.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong understanding of medical terminology.This is a full-time position with opportunities for...


  • Lawrence, Massachusetts, United States PhyNet Dermatology LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Northeast Dermatology Associates. As a key member of our Call Center, you will be responsible for patient registration, scheduling, and triaging clinical calls for multiple practices and facilities.Key ResponsibilitiesRegister and schedule...


  • Lawrence, United States Northeast Dermatology Associates Full time

    SUMMARY:As a Patient Services Representative I / Call Center Rep, you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities. This position is based out of our Call Center in Lawrence, MA.Schedule: Full Time Position / Monday - Friday from 9 AM - 5 PMCompensation: $20 x hr paid biweekly +...