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Patient Services Representative I

3 months ago

Queens, United States ICONMA Full time

· Represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.

· Draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.

· The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.

· Demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.

· Under the direction of the area supervisor, perform daily activities accurately and on time.

· Maintain a safe and professional environment.

· Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

· Maintains required records and documentation.

· Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.