Customer Service Representative
4 weeks ago
We are seeking a highly skilled and detail-oriented Call Center Agent to join our team at Winston Staffing Services. As a Call Center Agent, you will be responsible for handling incoming calls from patients, vendors, insurance companies, and medical facilities, ensuring accurate registration and follow-up scheduling.
Key Responsibilities- Handle 100-200 incoming calls daily, providing exceptional customer service and resolving issues in a timely manner.
- Reschedule patient appointments via phone and written notifications, ensuring seamless communication with patients and healthcare providers.
- Screen and route patient calls, verifying accurate registration and follow-up scheduling.
- Take clear and accurate messages for other departments, ensuring timely follow-up and resolution.
- Edit, cancel, and reschedule appointments based on clinic protocols, maintaining accurate records and ensuring compliance.
- Review physician schedules to optimize capacity and verify correct appointments, ensuring efficient use of resources.
- Create and send patient testing orders via fax or mail, maintaining accurate records and ensuring timely delivery.
- Fax medical records to authorized facilities, maintaining confidentiality and ensuring secure transmission.
- Maintain effective communication within and across departments, ensuring seamless collaboration and resolution.
- Perform additional duties as assigned, demonstrating flexibility and adaptability in a fast-paced environment.
- High School Diploma and 1-2 years of customer service experience or equivalent education/experience.
- Preferred experience in a call center or medical practice, with a strong understanding of medical terminology and procedures.
- EMT or CMOA certification is a plus, demonstrating a commitment to patient care and safety.
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Customer Service Representative
4 weeks ago
Queens, New York, United States The UPS Store #5211 Full timeJob Title: Customer Service RepresentativeThe UPS Store #5211 is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to all retail customers by receiving and processing packages for courier shipment and...
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Customer Service Representative
1 week ago
Queens, New York, United States Koeppel Hyundai Full timeCustomer Service RepresentativeKoeppel Hyundai is seeking a skilled Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, answering phone calls, and greeting visitors in a professional and friendly manner.Answer phone calls and respond to customer...
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Customer Service Representative
3 weeks ago
Queens, New York, United States Opulence Full timeOpulence Job OpportunityWe are a dynamic marketing and sales firm based in the New Hyde Park area, specializing in customer acquisition and retention for multi-billion dollar companies in the telecommunication, fiber optic, and entertainment industries.Our company is rapidly expanding, and we are seeking a long-term Verizon Customer Service Trainee role that...
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Customer Service Representative
1 month ago
Queens, New York, United States Opulence Full timeOpulence: A Dynamic Marketing and Sales FirmWe are a dynamic marketing and sales firm based in the New Hyde Park area, specializing in customer acquisition and retention for multi-billion dollar companies in the telecommunication, fiber optic, and entertainment industries.About the RoleThe Verizon Customer Service Trainee role is an in-office position that...
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Customer Service Representative
1 month ago
Queens, New York, United States Montini Xavier - State Farm Agent Full timeMontini Xavier - State Farm Agent **Job Summary:** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance...
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Customer Service Representative
4 days ago
Queens, New York, United States Queensboro Toyota Full timeCustomer Service Role at Queensboro ToyotaWe are seeking a motivated and customer-focused individual to join our team at Queensboro Toyota. As a customer service representative, you will be responsible for providing exceptional service to our customers, demonstrating product knowledge, and understanding consumer needs.Responsibilities:Answer customer...
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Customer Service Representative
4 days ago
Queens, New York, United States Springs Window Fashions Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries and...
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Customer Service Representative
1 month ago
Queens, New York, United States Opulence Full timeOpulence Job OpportunityWe are a dynamic marketing and sales firm based in the New Hyde Park area, specializing in customer acquisition and retention for multi-billion dollar companies in the telecommunication, fiber optic, and entertainment industries.Job SummaryThe Verizon Customer Service Trainee role is an in-office position that involves sales and...
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Customer Service Representative
1 week ago
Queens, New York, United States Supreme Fitness Group Full timeJob SummaryThe Customer Service Representative will be responsible for delivering exceptional member experiences by providing a high level of customer service to Planet Fitness members, prospective members, and guests.Key ResponsibilitiesGreet members, prospective members, and guests, providing a positive and welcoming atmosphere.Respond to member questions...
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Customer Service Representative
4 weeks ago
Queens, New York, United States New York Police Department Full timeJob SummaryWe are seeking highly motivated and detail-oriented individuals to join our team as Customer Information Representatives. In this role, you will be responsible for managing a high volume of calls daily, providing excellent customer service, and processing permit applications in a timely and professional manner.Key ResponsibilitiesRespond to...
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Customer Service Representative
4 weeks ago
Queens, New York, United States Supreme Fitness Group Full timeJob SummaryThe Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a strong passion for fitness and health, as well as excellent communication and problem-solving skills.Key ResponsibilitiesGreet members, prospective members, and...
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Customer Service Representative
2 weeks ago
Queens Village, New York, United States Walgreens Full timeAs a Customer Service Representative at Walgreens, you will deliver exceptional customer experiences by modeling and executing our distinctive service standards. Your key responsibilities will include:Registering sales on assigned cash registers and providing customers with courteous, efficient, and fair checkout service.Recommending items for sale to...
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Queens, New York, United States Hallmark Aviation Full timeJoin Our Team of Aviation ProfessionalsHallmark Aviation is a leading provider of ground handling services for international airlines. We are seeking highly motivated and organized individuals to join our team as Customer Service Representatives.As a Customer Service Representative, you will be responsible for providing exceptional service to our airline...
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Customer Service Representative
1 month ago
Queens, New York, United States Queensboro Toyota Full timeJob SummaryWe are seeking a highly skilled and customer-focused Receptionist to join our team at Queensboro Toyota. As a key member of our sales team, you will be responsible for providing exceptional customer service, handling phone calls, and assisting with sales-related tasks.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, resolve...
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Customer Service Representative
4 days ago
Queens, New York, United States The UPS Store #5211 Full timeThe UPS Store #5211 is seeking a highly skilled and customer-focused individual to join our team as a Center Associate. As a key member of our retail team, you will be responsible for delivering exceptional customer service to all walk-in customers and telephone inquiries.Key Responsibilities:Provide outstanding customer service and support to customers in a...
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Customer Service Representative
4 weeks ago
Queens, New York, United States Rose International Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Greeter. As a Greeter, you will be responsible for providing exceptional customer service, managing customer interactions, and ensuring a smooth and efficient experience for all visitors.Key ResponsibilitiesProvide warm and welcoming greetings to customersScreen...
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Field Service Representative
4 days ago
Queens, New York, United States Vivint Full timeWe are seeking a skilled Field Service Representative to join our team at Vivint. As a Field Service Representative, you will be responsible for delivering an integrated smart home system to our customers. This includes in-home consultation, professional installation, and support, as well as 24/7 customer care and monitoring.We are looking for motivated,...
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Customer Service Representative
4 days ago
Queens, New York, United States The UPS Store Howard Beach #6495 Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team at The UPS Store Howard Beach #6495. As a Center Associate, you will be responsible for providing exceptional customer service, processing orders accurately and efficiently, and maintaining a clean and organized store environment.This is a full-time individual...
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Customer Service Representative
1 month ago
Queens, New York, United States Wingstop Restaurants Full timeWingstop Atlantic Ave Job DescriptionWe are seeking a skilled Guest Service Team Member to join our team at Wingstop Atlantic Ave. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a positive dining experience for our guests.Key Responsibilities:Act as the face and voice of Wingstop,...
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Retail Customer Service Representative
1 month ago
Queens Village, New York, United States EZCORP Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at EZCORP. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing sales and loans, and performing various store duties.Key ResponsibilitiesProvide excellent...