Patient Service Representative-Rheumatology Full Time Days
6 days ago
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?
Job Description
**This is a Full Time position at 40 hours per week located at the Grayslake clinic. Schedule is as follows: Monday-Wednesday (8a-5p), Thursday (8:30a-4:30p) and Friday (8a-3:30p).**
The Patient Service Representative reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Patient Service Representative supports the service area by checking patients in and out of appointments. This role will consistently demonstrate exemplary customer service when assisting patients and guests.
Responsibilities:
- Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit.
- Completes check-in/out functions as directed.
- Confirms and updates patient identification and demographic/insurance information.
- Completes patient registration as needed.
- Obtains patient consents/authorizations.
- Collects co-payments, past due balances and point of service payments.
- Posts payments, process billing information and perform "end of day" cash drawer closing.
- Keeps waiting area clean and comfortable.
- Informs patients of any delays or changes in appointment status.
- Schedules appointments as necessary.
- For PSRs in the Immediate Care Clinics (ICC), float to other ICCs/departments.
- May perform other duties as assigned.
Required:
- High school diploma or GED equivalent.
- Zero (0) to two (2) years experience in a customer service position.
- Bachelor's degree.
- Previous experience in a healthcare setting.
- Working knowledge of medical terminology.
- Bilingual.
Additional Information
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
-
Grayslake, United States Northwestern Memorial Healthcare Full timeJob DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...
-
Patient Service Representative/Care Coordinator
3 weeks ago
Grayslake, United States UroPartners LLC. Full timeJob Type Full-time Description GENERAL SUMMARY The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling...
-
Grayslake, United States Northwestern Memorial Healthcare Full timeJob DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...
-
Patient Services Representative
1 week ago
Grayslake, Illinois, United States UROPARTNERS LLC Full timeRole Overview at Uropartners LLCPosition SummaryAbout the RoleAs a Patient Services Representative at Uropartners LLC, you will be integral in ensuring optimal patient experiences by engaging with clients, healthcare providers, and the operational team. Your duties will encompass managing appointment schedules, assisting patients during check-in and...
-
Patient Service Representative/Care Coordinator
1 month ago
Grayslake, United States UROPARTNERS LLC Full timeJob DescriptionJob DescriptionDescription:GENERAL SUMMARY The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and...
-
Patient Care Tech- Grayslake Full-Time Days
2 weeks ago
Grayslake, United States Northwestern Medicine Full timeBenefits * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and...
-
Patient Services Representative
2 weeks ago
Grayslake, Illinois, United States UROPARTNERS LLC Full timeRole Overview at Uropartners LLCPosition SummaryAbout the RoleAs a Healthcare Reception Coordinator at Uropartners LLC, you will be instrumental in ensuring optimal patient experiences by engaging with clients, healthcare providers, and internal teams. Your key responsibilities will encompass managing appointment schedules, facilitating patient check-ins and...
-
Clinical Pharmacist-Full Time Days
1 month ago
Grayslake, United States Northwestern Memorial Healthcare Full timeJob DescriptionThe Clinical Pharmacist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.Responsibilities: Interprets medication orders to ensure safety and proper...
-
Customer Service Representative
5 days ago
Grayslake, United States U-Haul Full timeLocation: 19251 W Washington St, Grayslake, Illinois 60030 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
-
Customer Service Representative
17 hours ago
Grayslake, Illinois, United States CompX Security Products Full time**About CompX Security Products**We are a leading manufacturer of high-quality security products with over 115 years of experience. Our company has a strong reputation for providing excellent products and services to our customers.**Job Summary**We are seeking a reliable and hard-working Customer Service Representative to join our team. As a Customer Service...
-
Patient Services Administrator
2 weeks ago
Grayslake, Illinois, United States UROPARTNERS LLC Full timeRole Overview at Uropartners LLCPosition SummaryAbout the RoleAs a Patient Services Administrator at Uropartners LLC, you will be instrumental in ensuring exceptional patient experiences by engaging with clients, healthcare professionals, and internal teams. Your duties will encompass managing appointment schedules, assisting patients during check-in and...
-
Customer Service Representative
2 weeks ago
Grayslake, Illinois, United States The IMAGINE Group Full timeAbout The IMAGINE GroupThe IMAGINE Group is a leading provider of innovative visual communications solutions. With over 30 years of experience, we have established ourselves as one of the most influential and innovative companies in the industry.Job SummaryWe are seeking a highly motivated and experienced Customer Service Representative to join our team. As...
-
Human Resources Representative
2 weeks ago
Grayslake, United States College of Lake County Full timeHuman Resources Representative Bookmark this Posting Print Preview | Apply for this Job Posting Details Posting Detail Information Posting Number S02795 Position Title Human Resources Representative Internal Position Title Human Resources Representative Department Human Resources Position Type Staff Job Family Classified Job Summary The Human...
-
Clinical Pharmacist
6 days ago
Grayslake, Illinois, United States Northwestern Memorial Healthcare Full timeJob SummaryWe are seeking a highly skilled Clinical Pharmacist to join our team at Northwestern Memorial Healthcare. As a Clinical Pharmacist, you will play a critical role in ensuring the safe and effective use of medications across our healthcare system.Key ResponsibilitiesMedication Management: Interpret medication orders to ensure safety and proper use...
-
Inside Sales
2 months ago
Grayslake, United States Harger Lightning & Grounding Full timeJob DescriptionJob DescriptionOur Purpose Harger designs lightning protection and grounding systems as well as manufacturing the components used. Our focus is on growth and on our team members. Our culture centers around our core values and we are constantly striving to improve ourselves so that we can better support our staff and serve our clients.Inside...
-
Customer Service Representative
2 months ago
Grayslake, United States Mr Handyman Full timeAre you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman we're growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We're looking for a friendly and outgoing office professional for our fast-paced office environment. ...
-
Patient Care Technician
3 months ago
Grayslake, United States FRESENIUS MEDICAL CENTER Full timePOSITION FEATURES: Grayslake clinic hours: MWF 4am-9pm, TThS 4a-5p, closed Sunday Rotating days/shifts No previous dialysis experience needed, paid training is provided! PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse...
-
Patient Care Technician
4 weeks ago
Grayslake, United States FRESENIUS MEDICAL CENTER Full timePOSITION FEATURES: Grayslake clinic hours: MWF 4am-9pm, TThS 4a-5p, closed Sunday Rotating days/shifts No previous dialysis experience needed, paid training is provided! PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in...
-
ER TechGrayslake ER Full Time Evenings
4 weeks ago
Grayslake, United States Northwestern Memorial Healthcare Full timeJob Description ****This is a full time position at 36 hours per week located at the Grayslake ER. **** The ER Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation...
-
Dispatcher / Customer Service Representative
4 months ago
Grayslake, United States Mr Handyman Full timeAre you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman we're growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We're looking for a friendly and outgoing office professional for our fast-paced office environment....