Customer Success Manager, Mid-Market
2 weeks ago
Our team is looking for our next Customer Success Manager to continue developing ongoing relationships with our customers You will have the unique opportunity to work with multiple products addressing the toughest challenges of Legal Departments worldwide today. We pride ourselves on being a customer focused organization starting with our implementation process all the way through customer success, renewals, and support. What You Will Be Doing ● You will become a product expert and help guide our customers in getting the most out of their system. ● You will be a problem solver for both our customers and internal stakeholders ● You will proactively identify at risk customers. ● You will develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes ● You will be working cross functionally with the Implementation, Support, Marketing, Product, Renewals Teams What You Will Bring to Onit ● You can put yourself in others’ shoes and see situations from perspectives other than your own ● You’re motivated by seeing others succeed and grow when you partner with them ● You’re highly adaptable, easily acclimating to a rapidly changing business and industry. ● Highly organized, ability to multi-task and exceptionally responsive ● Strong communication and presentation skills, along with an ability to work with a broad range of clients with varying skillsets ● Excellent relationship building skills, as you will be required to interact with cross-functional team members throughout the company to advocate for customer needs ● Ability to comfortably engage in conversations related to enterprise-level software and how it’s used to address business requirements ● You are hungry for knowledge. Legal Tech is undergoing a rapid change and you want to learn more Requirements ● 4-6 years of professional experience ● Experience in Customer Success or Account Management ● Background in Consulting or Software (Legal Software is a plus) ● Experience with Salesforce and Customer Success tools ● Startup Experience working within a small Customer Success Org. ● Experience working with multiple stakeholders (Legal Ops, Legal, Finance, and IT in our case) Nice to Have ● Bachelor’s Degree #J-18808-Ljbffr
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Customer Success Manager
3 months ago
Atlanta, United States Connecteam Full timeWho Connecteam is: Connecteam is a TLV-based startup that's on a mission to change the work experience for 80% of the world's global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run...
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Account Manager, Mid Market
6 months ago
Atlanta, United States JFrog Full timeAccount Manager, Mid Market Atlanta, US | Sales Share position At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off....
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Senior Manager, Mid-Market Business Development
2 weeks ago
Atlanta, United States Intuit Full timeOverview Come join the Mid-Market Sales team as a BDR (Business Development Representative) Strategic Leader. We are creating a best in class pre-sales organization and seek an experienced cross-functional driver of sales organization success. This role focuses on implementing new and upleveled processes and sales motions, owning E2E Sales Transformation...
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Account Manager, Mid Market
1 month ago
Atlanta, Georgia, United States JFrog Full timeAccount Manager, Mid MarketAt JFrog, we're revolutionizing DevOps to empower the world's leading companies to innovate. This is a unique place with a blend of brilliance, spirit, and exceptional people. Here, if you're willing to take on more, your career can soar. As software plays a vital role in everyone's lives, you'll be part of a significant mission....
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Business Development Specialist
4 weeks ago
Atlanta, Georgia, United States Intuit Full timeGrow Your Career with IntuitAs a Mid-Market Lending Specialist in our Money Sales Organization, you will play a pivotal role in driving our mission forward. You will work directly with our Mid-Market Businesses, building lasting relationships, understanding their growth goals and borrowing needs and helping them secure the funding they need to succeed and...
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Customer Success Manager
4 months ago
Atlanta, United States QGenda Full timeWho We Are QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce. Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With more than...
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Customer Success Manager II
3 months ago
Atlanta, United States Safe-Guard Products International, LLC Full timeInternal Job Title: Key Partner Manager II (hybrid) Location: US-GA-Atlanta (Sandy Springs) FLSA: Exempt Job Overview: The Key Partner Manager will lead a team of Key Partner Consultants and cross-functional Subject Matter Experts in executing business goals and operational efficiency for Key Partners in the company's OEM channel. With a focus on driving...
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Customer Success Manager
5 months ago
Atlanta, United States NICE Full timeAt NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The Customer Success Manager is...
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Customer Success Manager
2 weeks ago
Atlanta, United States Intuit Full timeWe are looking for a Customer Success Manager interested in using creativity to solve problems, build long-term relationships with businesses, and help their customers use software to achieve their marketing goals. Customer Success Managers are the trusted advisors for each of their customers. They have an intimate understanding of how their businesses work...
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Manager, Customer Success
1 month ago
Atlanta, United States Incident IQ LLC Full timeCompany Overview Atlanta-based, Incident IQ is a SaaS service management platform built exclusively for K-12 schools that is transforming K-12 workflows including IT asset management, help desk ticketing, facilities maintenance solutions, Human Resources service delivery, and more. Our mission is to revolutionize how school districts manage operational...
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Customer Success Manager
2 months ago
Atlanta, United States Ifoliocorp Full timeConnect, Engage, Convert in the Mobile World About iFOLIO We’re iFOLIO, helping teams grow with personalized digital marketing & sales enablement.✨ Deliver awesome customer experiences with a collaborative cloud & patented analytics.✨ About Our Team Leading with our awesome platform & core values, we help teams across every industry connect, engage,...
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Mid-Market Production Account Executive
1 month ago
Atlanta, Georgia, United States Aon Full timeMid-Market Production Account ExecutiveAon is seeking a highly skilled Mid-Market Production Account Executive to join our Health Solutions team in Atlanta, GA. As a key member of our team, you will be responsible for delivering innovative and effective solutions to clients, building strong relationships, and driving business growth.Key...
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Sales Executive, Mid-Market
4 weeks ago
Atlanta, Georgia, United States LifeWorks Full timeAt TELUS Health and LifeWorks, we're committed to building a healthier and friendlier future for all. As a global-leading health and well-being provider, we're improving health outcomes for consumers, patients, healthcare professionals, employers, and employees worldwide.We empower healthier, happier, and more productive employees by combining our...
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Senior Customer Success Manager
2 months ago
Atlanta, United States Flexential Full timeJob Description: As a Senior CSM, you'll be the key relationship manager for a book of business holding new and existing complex hosting and colocation customers. Ultimately responsible for customer satisfaction and retention, you'll achieve this through a variety of touchpoints and activities. From onboarding, to building success plans, proactive...
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Customer Success Manager
2 months ago
Atlanta, United States Flowable Group Full timeFlowable is a leading provider of open-source Intelligent Business Automation solutions that combine the power of case and process support into a single platform. As our Customer Success Manager, reporting to our VP of Customer Success, you will be a partner to our customers, enabling them to achieve their objectives and maximize value from their...
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Customer success manager
1 month ago
Atlanta, United States Randstad Full timeCustomer Success Manager *Candidates require 6 months of experience in a sales role to qualify for these positions* Our client is a multi-award-winning company that's growing rapidly because of their innovation. They're a key player in their industry pioneering technology that has changed businesses for the better. They're based in a gorgeous office space in...
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Customer success manager
7 days ago
Atlanta, United States Randstad Full timeCustomer Success Manager *Candidates require at least 6 months of sales experience to qualify for this role - ideally SaaS and/or B2B* Our client is a multi-award-winning company that's growing rapidly because of their innovation. They're a key player in their industry pioneering technology that has changed businesses for the better. They're based in a...
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Customer Success Manager
4 months ago
Atlanta, United States Tek Experts Full timeOverview: Were seeking a Customer Account Manager to serve as first point of contact for customer queries, supporting and managing requests. You will gather information from our technical teams and communicate findings and resolutions directly to the customer via phone, email, and chat. This role works directly with the Customer Account Manager and is...
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Customer Success Manager
1 month ago
Atlanta, United States Incident IQ LLC Full timeCompany Overview Atlanta-based, Incident IQ is a SaaS service management platform built exclusively for K-12 schools that is transforming K-12 workflows including IT asset management, help desk ticketing, facilities maintenance solutions, Human Resources service delivery, and more. Our mission is to revolutionize how school districts manage operational...
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Customer Success Manager
4 weeks ago
Atlanta, Georgia, United States NICE Full timeCustomer Success Manager Job DescriptionAbout the Role:The Customer Success Manager is a key member of our team, responsible for ensuring high customer satisfaction and driving product adoption among our cloud customer base. This role involves working closely with customers to understand their business needs and providing tailored solutions to meet those...