Current jobs related to Patient Services Representative-Pulmonary Function Lab - Kansas City - The University of Kansas Health System
-
Pulmonary Function Technologist II
4 weeks ago
Salt Lake City, United States University of Utah Full timeOverview : The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes. Responsibilities Evaluates patient...
-
Patient Service Representative
2 weeks ago
Silver City, United States Rise Health Services Inc Full timeJob DescriptionJob DescriptionDescription:Silver Health Care is hiring a Patient Service Representative for our Silver City Clinic. The Patient Service Representative serves as the first point of contact for patients calling or arriving at the clinic. This position is responsible for greeting and checking-in patients, obtaining patient information,...
-
Pulmonary Hypertension Specialist
1 week ago
Kansas City, Kansas, United States The University of Kansas Hospital Full timeThe University of Kansas Health System, Department of Medicine, Division of Pulmonology and Critical Care, is seeking a committed Pulmonary Hypertension/Pulmonary Proceduralist to enhance our clinical services at a leading tertiary care teaching institution. The ideal candidate will play a vital role in our Interventional Pulmonary and Advanced Bronchoscopic...
-
Patient Services Representative
3 months ago
Kansas City, United States Vibrant Health KC Full timeJob DescriptionJob DescriptionSUMMARY OF POSITIONThe Patient Services Representative is responsible for managing inbound and outbound calling, scheduling patient appointments, completing patient check-in and check-out procedures and ensuring smooth patient flow. Answers telephone calls received at the clinic and properly handling in-person and over-the-phone...
-
Pulmonary Hypertension Specialist
1 week ago
Kansas City, Kansas, United States The University of Kansas Hospital Full timeThe University of Kansas Health System, Department of Medicine, Division of Pulmonology and Critical Care, is in search of a committed Pulmonary Hypertension/Pulmonary Proceduralist to enhance our team at a leading tertiary care teaching institution. The ideal candidate will play a vital role in our Interventional Pulmonary and Advanced Bronchoscopic...
-
Pulmonary Hypertension Specialist
1 week ago
Kansas City, Kansas, United States The University of Kansas Hospital Full timeThe University of Kansas Health System, Department of Medicine, Division of Pulmonology and Critical Care, is seeking a committed Pulmonary Hypertension/Pulmonary Proceduralist to enhance our clinical offerings at a leading tertiary care teaching facility. The ideal candidate will play a vital role in our Interventional Pulmonary and Advanced Bronchoscopic...
-
Patient Registration Representative
15 hours ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe University of Kansas Health System is seeking a highly skilled Patient Registration Representative to join our team. As a Patient Registration Representative, you will be responsible for ensuring the smooth registration process for patients in our Medical Office Building Lab.Key ResponsibilitiesObtain and verify patient identification,...
-
Pulmonary Hypertension/Pulmonary Proceduralist
2 months ago
Kansas City, United States The University of Kansas Hospital Full timeThe University of Kansas Health System, Department of Medicine, Division of Pulmonology and Critical Care, is seeking a dedicated Pulmonary Hypertension/Pulmonary Proceduralist to join our team at a prestigious tertiary care teaching hospital. The successful candidate will contribute to our group of Interventional Pulmonary and Advanced Bronchoscopic...
-
Pulmonary Hypertension/Pulmonary Proceduralist
4 weeks ago
Kansas City, United States The University of Kansas Hospital Full timeThe University of Kansas Health System, Department of Medicine, Division of Pulmonology and Critical Care, is seeking a dedicated Pulmonary Hypertension/Pulmonary Proceduralist to join our team at a prestigious tertiary care teaching hospital. The successful candidate will contribute to our group of Interventional Pulmonary and Advanced Bronchoscopic...
-
Pulmonary Hypertension Specialist
1 week ago
Kansas City, Kansas, United States The University of Kansas Hospital Full timeThe University of Kansas Health System, Department of Medicine, Division of Pulmonology and Critical Care, is seeking a dedicated professional in the field of Pulmonary Hypertension and advanced procedures. This role is situated within a prestigious tertiary care teaching institution.Key Responsibilities:Clinical and Procedural Duties:Execute advanced...
-
Patient Service Representative Scheduling
2 weeks ago
Kansas City, United States The University of Kansas Health System Full timePosition TitlePatient Service Representative SchedulingDays - Full TimeKUCC - NorthPosition Summary / Career Interest:The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is primarily...
-
Patient Service Representative
4 weeks ago
Kansas City, United States The University of Kansas Health System Full timePosition Title Patient Service Representative - Gladstone Englewood Plaza Position Summary / Career Interest: The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is responsible for front desk operations...
-
Patient Service Representative Scheduling
6 days ago
Kansas City, United States The University of Kansas Health System Full timePosition Title Patient Service Representative Scheduling Days - Full Time KUCC - North Position Summary / Career Interest: The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is...
-
Patient Advocate
3 weeks ago
Kansas City, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located onsite in a hospital in Kansas City, Kansas. The Full Time schedule for this role will be Monday-Friday 8:00am -4:30pm.Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will...
-
Customer Service Representative
1 month ago
Kansas City, United States TM Services Full timeJob DescriptionJob DescriptionThe Customer Service Representative is responsible for all aspects of the company’s consumer outreach efforts and will provide leadership, strategic direction, and day-to-day management of the function. The Customer Service Representative will be responsible for building the brand and growth strategy for the business. They...
-
Customer Service Representative
4 weeks ago
Kansas City, United States TM Services Full timeJob DescriptionJob DescriptionThe Customer Service Representative is responsible for all aspects of the company’s consumer outreach efforts and will provide leadership, strategic direction, and day-to-day management of the function. The Customer Service Representative will be responsible for building the brand and growth strategy for the business. They...
-
Customer Service Representative
2 weeks ago
Kansas City, United States TM Services Part time $52,000 - $62,000Job DescriptionJob DescriptionThe Customer Service Representative is responsible for all aspects of the company’s consumer outreach efforts and will provide leadership, strategic direction, and day-to-day management of the function. The Customer Service Representative will be responsible for building the brand and growth strategy for the business. They...
-
Patient Care Services Representative
2 weeks ago
Kansas City, Missouri, United States Saving Sight Full timeJoin Our Team: Part-time Patient Care Services Representative Compensation: $19.43/hr Schedule: M-F 10:30am-7pm - approximately 30 hours/week Are you dedicated to enhancing the lives of patients? Do you excel at building connections and delivering outstanding service? Saving Sight is looking for a Patient Care Services Representative to become a vital part...
-
Patient Service Representative
1 day ago
Kansas City, United States Meritas Health Full timeLooking for a weekday position? Looking for day shift hours? Looking to be a part of the largest network of providers in the Northland? Meritas Health is hiring a PRN Patient Service Representative to join our Gashland team! If you're looking for a great opportunity to serve our community and be part of a growing organization, join our Meritas team! Here...
-
Patient Access Representative
1 day ago
Kansas City, Missouri, United States Children's Mercy KC Full timeAbout the RoleAt Children's Mercy KC, we are seeking a highly skilled and detail-oriented Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and revenue cycle process for our patients.Key ResponsibilitiesObtain, enter, and verify demographic and financial...
Patient Services Representative-Pulmonary Function Lab
2 months ago
Patient Services Representative-Pulmonary Function Lab
Days - Full Time
Miller
Position Summary / Career Interest:
The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is responsible for front desk operations including greeting and checking in customers and visitors, answering calls, copay collection, completing MyChart and EMR (Electronic Medical Record) appointment requests, processing external medical records and helping the physician care team prepare for their daily patient appointments. May assist with checking patients out and scheduling follow up activities as needed.
Responsibilities and Essential Job Functions
- Pre-Visit SchedulingSchedule internal and external incoming department referrals.
- Schedules in person appointments, telehealth visits, surgeries, procedures and/or ancillary services using Epic Cadence decision trees.
- Maintains extensive knowledge of appointment types, locations, providers, and specialties.
- Works to achieve a coordinated patient itinerary sometimes consisting of multiple appointments.
- Responsible for registration of patient during the scheduling process, including entering demographics, insurance verification, completing the Medicare Secondary Payer Questionnaire (MSPQ), scanning and document preparation, updating documentation and processing of referrals/order/appointment requests.
- Preauthorization of clinic specific visits and procedures as needed.
- Assist patient with MyChart activation and support, including how to complete check-in online prior to the appointment.
- During Visit Standard Check-InResponsible for high volume patient clinic check in/out and phone reception - following health system standards.
- Secures patient signatures for consent and financial forms.
- Follows and completes all standard registration documentation and scanning process in the Health System EMR
- Responsible for collecting all point of service collections due per the EMR generated patient estimate including copay, co-insurance, and deductibles.
- Assist patient with MyChart activation and support.
- Responsible for outpatient clinic direct rooming
- Responsible for supporting patient through self-check-in utilizing MyChart and the EMR
- Post-Visit (Check-out/Follow Up Scheduling)Schedule follow up internal and external diagnostic and therapeutic orders creating a patient itinerary based on provider orders.
- Assist patient with MyChart activation and support.
- Ensure proper front desk coverage until last patient is dismissed from the clinic.
- Standard ResponsibilitiesAttends and participates in department clinic daily huddles and process improvement initiatives.
- Understands patient experience performance expectations for ease of scheduling appointment, degree to which you were informed of delays, likelihood to recommend practice, courtesy of front desk and staff worked together for your care.
- Supports both front desk and scheduling (telephone and MyChart) workflows.
- Establishes and maintains productive working relationships with providers and the clinical care team.
- Has a working knowledge of patient related policies and procedures as well as an understanding of the University of Kansas Health System services and programs.
- Follows the Health System standard apparel policy.
- Effectively communicates Health System Policies to patients and patient advocates.
- Familiarity with insurance coverage types (HMO, PPO, VA, Medicare)
- Expected to provide coverage at alternate locations to help meet critical staffing level needs, as delegated by management.
- Supports and participates in patient experience initiatives including marking campaigns and event registration
- Responsible for daily maintenance of workspace and following environmental health cleaning guidelines according to Health System policy and procedures.
- Responsible for following personal protective equipment (PPE) guidelines according to Health System policy and procedures.
- Expected to complete necessary training and successfully pas 30-60-90-day quality assessments.
- Remains in clinic until last patient is checked out and any follow-up visits are scheduled.
- Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
- These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
Required Education and Experience
- High School Graduate
- 1 or more years customer service or health care experience
- Ability to read, write, speak, and understand English.
- High level of customer service skills focusing on problem resolution
- Basic computer skills including Microsoft Excel, Word, Outlook, and Teams
- Ability to maintain patient confidentiality
Preferred Education and Experience
- College coursework completed towards an Associate's or Bachelor's Degree
- Clerical, registration and/or customer service experience within a health care setting.
- If bilingual-Documented proof of competencies via language proficiency assessments
Time Type:
Full time
Job Requisition ID:
R-35863
We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.
Need help finding the right job?
We can recommend jobs specifically for you Create a custom Job Alert by selecting criteria that suit your career interests.
