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Operations Assistant, Graduate and Professional Studies

2 months ago


San Diego, United States Point Loma Nazarene University Full time

PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God's kingdom. We therefore encourage applications from culturally diverse candidates.

Benefits:

We are pleased to offer attractive benefits and resources. This includes benefits such as health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel and a robust wellness program.

Job Summary:
Schedule: 20 hours per week

Salary:
Pay range $19.78 - $21.36 per hour
Internal Classification: Career Track - Support; Job Level - 2

Job Status:
Part time

Job Description:

Leadership Support

  • Manages the expense reporting for all nine functional teams and leadership
  • Manages the meeting scheduling for the Vice Provost and all Directors in GPS
  • Assist with onboarding coordination between the Manager of Learning and Development, trainers, and new hires
  • Assists with data entry for new program launches in support of the Director of Change and Project Management
Event Support
  • Event management support, which includes office events, annual Summit, third party events, New Student Orientation, Regalia pick up, and other student and staff events
  • Manages SWAG Inventory for Enrollment, Admissions, and Success
  • Serves on the Summit Logistics Committee
Teams' Support
  • Manages the Early Alert notifications and tracking
  • Handles all notifications of Withdrawal/Leave of Absence students
  • First line for ACD (automatic call distribution) for Student Success and One Stop Financial phone lines (contact centers)
Operations
  • Provides additional support to Student Workers
  • Handles and coordinates the Mail Run and sorting
  • Acts as the office concierge (lunch set up, training set up, office tours)
  • Manages the 1st floor during business hours with faculty, staff, students, and guests
  • Oversees space availability and booking for multiple conference rooms
  • Inputs meetings into Astra, the database for room allocations, and acts as point person for any adjustments in space day-to-day
  • Provides Front Desk coverage
Data and Systems
  • Process new inquiry cards collected from counselors into the CRM
  • Supports systems by providing coverage of SMS clean-up
  • Provide support in maintaining and cleaning data in the Salesforce system
  • Serve as backup for Prepaid course registration in Salesforce
  • Ensure all new applications are correctly assigned to the correct owner
Qualifications
  • Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU's Community Life Covenant.
  • The job offer is contingent on a clear background check.
Physical Requirements:
  • Work is primarily sedentary and may require sitting for extended periods of time.
  • Use of computer equipment: computer keyboard, mouse, and monitor.
  • Vision to read documents, e-mail and other correspondence, and reports on paper and computer monitor.
  • Ability to communicate effectively with others in person and by phone.
  • Will also stand, stoop, push, pull, and lift up to (10 lbs, 50 lbs, etc) throughout the day.


At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff is vital in nurturing our shared community and expressing God's love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential.

Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.