Operations Specialist

3 weeks ago


Williston, United States Encore Fire Protection Full time

Overview:

Encore is an industry leading, full service fire protection company serving customers all throughout the Northeast. Our mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication.

As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Mountain Valley Sprinkler Systems Inc. based out of Williston, VT. This partnership not only allows us to expand our footprint and find top talent in the Vermont area, it also allows us to work with industry leaders who strive for same level of excellence as we do.

This continued growth and success has created a need for an Operations Specialist in our Williston, Vermont office. For this position you will be the second layer between our customers and our technicians to ensure every job is completed with this approach; "what we said we would do, how we said we would do it, when we said we'd have it done." Our pace is fast and our volume is high which requires a proactive personality type. Someone who is not intimidated by, yet motivated by, tackling tough deadlines and is driven to get things done as a means of meeting the long-term objective.

The person that excels in this role is someone who enjoys finding all the information and then wants to figure out how to put the pieces together. They like to work independently but value building relationships with customers as well as internal partners. They are able to see the bigger picture but don't let it interfere with the important details.

Here's what you can expect:

  • Manage and oversee the service delivery for specific product lines
  • Review scope of work and service contracts to ensure accuracy
  • Match billing with contract quotes and be able to notice even the smallest differences
  • Investigate scope of work performed with billing discrepancies
  • Communicate with customers on daily basis with invoice changes
  • Maintain focus on executing end of month billing cycle

Requirements:

The number one requirement for this position is a great attitude and strong desire to succeed (ok, that's two things), but beyond that, we are looking for the following:

  • Although a college degree is preferred, we know the skills needed to be an awesome operations specialist are not always taught in the classroom. Two years of related work experience are just as impressive
  • Prior experience in a service business or scheduling position
  • Comfortable with technology (Microsoft Office) and interest in learning new technology. We work with an industry-specific program in which you will be given basic training on program usage but it is up to each individual's initiative to develop advanced skills
  • Ability to work under pressure and meet deadlines

Benefits:

As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect:

  • Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role
  • Purpose and results driven work environment (work smarter not harder)
  • We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set
  • Speaking of attire, we offer all employees Encore gear when they join the team
  • Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed
  • Access to leading edge web-based productivity tools
  • Participation in Fidelity 401(K) that includes employer match
  • Medical, Dental, and Vision benefits through Blue Cross
  • Company-paid life insurance policy of $50,000

Encore Fire Protection is an Equal Opportunity Employer.

Encore Fire Protection is an E-Verify Employer

As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status


  • Operations Specialist

    2 weeks ago


    Williston, United States Kinder Morgan Full time

    Operations Specialist - Terminals Job ID #: 29222 Location: ND-WILLISTON Functional Area: Misc./Trades Position Type: Full Time Experience Required: 1 - 3 Years Relocation Provided: No Education Required: High School Diploma RC/Department: 5980 -GPL-W-SPRINGBOOK CRUDE OPS :KMPL Position Description The operations specialist performs a variety of...


  • Williston, North Dakota, United States KLX Energy Services Full time

    KLX Energy Services LLC offers a comprehensive array of technical solutions and equipment tailored to meet our clients' needs. We are committed to providing the right personnel, top-tier equipment, and strategically located services to ensure expert energy solutions throughout every stage of the wellsite. Our offerings encompass drilling, completions,...


  • Williston, North Dakota, United States Brigade Energy Services LLC Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Operations Support Specialist to join our team at Brigade Energy Services LLC. As an Operations Support Specialist, you will play a critical role in ensuring the smooth operation of our daily activities, while maintaining a strong focus on safety and customer satisfaction.Key...

  • Operations Specialist

    2 weeks ago


    Williston, United States Encore Fire Protection Full time

    Overview: Encore is an industry leading, full service fire protection company serving customers all throughout the Northeast. Our mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. Over the past 30 years our team has developed a time tested model that...


  • Williston, North Dakota, United States Harvestone Low Carbon Partners Full time

    Position Overview:The Yard Operations Specialist will oversee the secure and effective management and upkeep of corn, Dried Distillers Grains with Soluble (DDGS), Modified Distillers Grains with Soluble (MDGS), and ethanol transfer systems and machinery. This role entails the secure and effective management and upkeep of heavy machinery, which may encompass...

  • Operations Specialist

    1 month ago


    Williston, United States Kinder Morgan Full time

    Operations Specialist - North Gathering Job ID #: 29021 Location: ND-WILLISTON Functional Area: Misc./Trades Position Type: Full Time Experience Required: 1 - 3 Years Relocation Provided: No Education Required: High School Diploma RC/Department: 5973 -GPL-W-WATFORD GATHERING :KMPL Position Description The operations specialist is responsible for safe...


  • Williston, North Dakota, United States Chi Full time

    OverviewCHI St. Alexius Health Williston, now part of CommonSpirit Health, has been dedicated to serving our community with excellence in healthcare.We proudly offer a wide range of services including primary care, specialty care, family medicine, advanced imaging, orthopedics, neurology, and various other health services to the Williston...


  • Williston, North Dakota, United States Circle K Full time

    Location: Flexible AvailabilityPosition: Food Service SpecialistJoin our dynamic team as a Food Service Specialist. This role is not just a job; it’s an opportunity to thrive in a vibrant environment where you can learn and grow while interacting with a diverse range of customers.Your primary responsibilities include:In a competitive landscape of...


  • Williston, North Dakota, United States Noble Casing Inc Full time

    Position Overview:The Wireline Operations Specialist is accountable to the Wireline Engineer.Key Responsibilities:Carefully construct and assemble necessary gun and setting tool components at the job site, ensuring precision and accuracy.Collaborate with team members and the engineer on-site to execute wireline operations in a safe and effective...


  • Williston, North Dakota, United States Noble Casing Inc Full time

    About the RoleWe are seeking a highly skilled and experienced Pumping Ground Operations Specialist to join our team at Noble Casing Inc. As a key member of our crew, you will be responsible for safely operating and maintaining pumping equipment, tools, and related equipment in our shop, yard, or customer locations.Key ResponsibilitiesOperate and Maintain...

  • Operations Specialist

    1 month ago


    Williston, United States Kinder Morgan Full time

    Operations Specialist (Nights) - North Gathering Job ID #: 27928 Location: ND-WILLISTON Functional Area: Misc./Trades Position Type: Full Time Experience Required: 1 - 3 Years Relocation Provided: No Education Required: High School Diploma RC/Department: 5973 -GPL-W-WATFORD GATHERING :KMPL Position Description The operations specialist is responsible for...


  • Williston, North Dakota, United States Noble Casing Inc Full time

    Job DescriptionNoble Casing Inc is seeking a skilled Pumping Ground Operations Specialist to join our team. As a key member of our crew, you will be responsible for safely operating and maintaining fluid pumps and other equipment during operations.Key Responsibilities:Operate, service, and maintain fluid pumps and other equipmentTrain team members on...


  • Williston, North Dakota, United States Noble Casing Inc Full time

    Position Overview:As a vital member of our operational team, you will be tasked with the safe execution of duties related to the management, setup, and dismantling of pumping apparatus, tools, and associated equipment at various locations. Your responsibilities will include the operation and upkeep of fluid pumps and other machinery throughout the duration...


  • Williston, North Dakota, United States Noble Casing Inc Full time

    Job SummaryNoble Casing Inc is seeking a highly skilled Logistics Coordinator to join our team. As a key member of our operations department, you will be responsible for ensuring the smooth delivery of our services to customers.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide timely solutions to their needs.Dispatch Management:...


  • Williston, Vermont, United States Hajoca Corporation Full time

    Position Overview:Hajoca Corporation is seeking a dedicated Sales Support Specialist for our showroom operations. This role is designed to provide essential support to our showroom team, with the potential for advancement into a full-time sales position.Key Responsibilities:Provide exceptional customer service by answering inquiries, greeting visitors, and...


  • Williston, North Dakota, United States OneStaff Medical Full time

    Job Title: Diagnostic Imaging SpecialistJob Summary:OneStaff Medical is seeking a skilled Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for operating imaging equipment to produce high-quality diagnostic images for medical professionals to interpret.Responsibilities:Operate X-ray and other imaging...


  • Williston, North Dakota, United States Skyline Med Staff Allied Full time

    Job Title: Radiology Imaging SpecialistJob Summary:Skyline Med Staff Allied is seeking a skilled Radiology Imaging Specialist to join our team. As a Radiology Imaging Specialist, you will be responsible for operating imaging equipment to produce high-quality diagnostic images for medical professionals.Responsibilities:Operate imaging equipment such as X-ray...


  • Williston, North Dakota, United States Ruach Resources Full time

    Ruach Resources is a leading provider of high-quality aggregate products in the region. We are seeking an experienced Rock Crushing Mine Operator to join our team.Job Summary:The Rock Crushing Mine Operator will be responsible for overseeing the operation and maintenance of various equipment, ensuring compliance with industry regulations, and promoting a...


  • Williston, North Dakota, United States ResourceMFG Full time

    Resource MFG is currently seeking a skilled Material Handling Team Member to join our team on a 2nd shift position in a dynamic warehouse environment. This is a temporary to hire opportunity with opportunities for overtime as needed.Candidates will be responsible for operating electric pallet jacks and forklifts, unloading and loading trucks, scanning...


  • Williston, North Dakota, United States NOV Full time

    JOB OVERVIEWKey Responsibilities:Oversee all phases of job setup, equipment assembly, deployment, and installation to ensure complete client satisfaction. Proactively identify potential issues with operational equipment while liaising with clients and NOV Operations. Confirm that all necessary preparations are executed, equipment is operational, and all...