Current jobs related to Hospitality OPERA Cloud Help Desk Associate - Washington - Oracle

  • Front Desk Associate

    7 days ago

    Port Washington, New York, United States Concord Hospitality Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Concord Hospitality. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key...

  • Front Desk Associate

    1 week ago

    Port Washington, New York, United States Concord Hospitality Full time

    Welcome to Concord Hospitality, where we're passionate about delivering exceptional guest experiences. As a Front Desk Clerk, you'll be the face of our hotel, responsible for creating a warm and welcoming atmosphere for our guests. Your role will be key to ensuring our guests have a memorable stay with us. If you're a people person with a passion for...

  • Help Desk Support

    2 days ago

    Washington, United States Inceed Full time

    Compensation: $30 - $33/hr Location: Onsite in Washington D.C. Help Desk Support Inceed has partnered with a great company to help find a skilled Help Desk Support to join their team! Responsibilities: Providing direct support to end users onsite and remotely and tracking all help desk metrics. Receive customer Help Desk phone calls Process helpdesk tickets...

  • Help Desk Support Service Specialist Associate

    8 hours ago

    Washington, United States Cherokee Nation Businesses Full time

    Job DescriptionHelp Desk Support Service Specialist Associate As required by our governmental client, this position requires being a US Citizen. Cherokee Nation Integrated Health will provide expertise on federal projects supporting the National Park Service IT project including the internal Service Desk. The service desk provides IT support to NPS personnel...

  • Help Desk Specialist

    21 hours ago

    Washington, United States Computer World Services Full time

    Job Title: Help Desk SpecialistComputer World Services Corp (CWS) is seeking a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our clients and resolving technical issues in a timely and efficient manner.Key Responsibilities:Provide technical support to clients via phone,...

  • Front Desk Supervisor

    1 month ago

    Washington, United States Concord Hospitality Full time

    Description We are hiring a Front Desk Supervisor! We are looking for associates and leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. As the Front Desk Supervisor, you are the one that brings this group to a cohesive team focused on providing our guests...

  • Help Desk Manager

    2 weeks ago

    Washington, Washington, D.C., United States General Dynamics Information Technology Full time

    Job Title: Help Desk ManagerTransform technology into opportunity as a Help Desk Manager with General Dynamics Information Technology. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.About the RoleAs a Help...

  • Front Desk Supervisor

    10 hours ago

    Washington, United States Concord Hospitality Full time

    Description We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests...

  • Help Desk Analyst

    2 months ago

    Washington, United States Trillion Technology Solutions Full time

    Job DescriptionJob DescriptionTrillion Technology Solutions is looking to hire a proven and talented Help Desk Analyst to join one of our team. - 2-6 years of experience providing help desk support- Microsoft 365 Admin experience - Associate or bachelor's degree preferred - Experience with ServiceNow preferred Provide Tier 1 and Tier 2 support - All...

  • Help Desk

    3 weeks ago

    Washington, United States Progression Incorporated Full time

    Job DescriptionJob DescriptionHelp Desk Tier I&II (Mid) Washington, D.CMUST: Active Top-Secret clearance is required 1 – 5 years of Help Desk Tier II experience1 – 5 years of installing, maintaining, repairing desktop operating systems1 – 5 years of troubleshooting business applications, desktop computer hardware, peripherals, and printers.Security +CE...

  • Front Desk Supervisor

    1 week ago

    Washington, United States Concord Hospitality Full time

    Front Desk Supervisor Job DescriptionWe are seeking a highly skilled and motivated Front Desk Supervisor to join our team at Concord Hospitality. As a key member of our hotel staff, you will be responsible for providing exceptional customer service, leading a team, and ensuring a seamless guest experience.Key Responsibilities:Provide top-notch customer...

  • Help Desk Specialist

    2 hours ago

    Washington, United States Bart & Associates Full time

    B&A is looking for a Help Desk Specialist to join a contract with a federal government client in support of an important mission. In this role, you will have the opportunity to work with a great team while supporting a federal project. Responsibiliti Help Desk, Specialist, Help, Technology, Business Services, Support

  • Front Desk Supervisor

    2 weeks ago

    Washington, United States Concord Hospitality Full time

    Front Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Concord Hospitality. As a key member of our hotel staff, you will be responsible for providing exceptional customer service, ensuring seamless guest experiences, and maintaining the highest standards of quality and efficiency.Key...

  • Help Desk Specialist

    4 days ago

    Washington, Washington, D.C., United States JASINT Full time

    Job Title: Help Desk SpecialistJob Summary:We are seeking a highly skilled Help Desk Specialist to join our team at JASINT. As a Help Desk Specialist, you will be responsible for providing top-notch technical support to our customers, resolving issues efficiently, and ensuring a positive experience for our users.Key Responsibilities:Triage new Help Desk...

  • Help Desk Specialist

    1 day ago

    Washington, United States Addison Group Full time

    Job Title: Help Desk SpecialistAt Addison Group, we are seeking an experienced Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive exceptional service.Key Responsibilities:Provide...

  • Front Desk Clerk

    5 days ago

    Port Washington, United States Concord Hospitality Full time

    Description Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...

  • Front Desk Clerk

    3 months ago

    Port Washington, United States Concord Hospitality Full time

    Description Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...

  • Help Desk Specialist

    16 hours ago

    Washington, United States Intellibridge Full time

    Job Title: Help Desk SpecialistIntelliBridge is seeking a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will provide technical support to our clients, troubleshooting and resolving PC software/configuration problems, and assisting with implementing new commercial software and technology deployments.Key Responsibilities:Provide...

  • Help Desk Specialist

    3 weeks ago

    Washington, Washington, D.C., United States LHH Full time

    Job Title: Help Desk SpecialistAbout the Role:We are seeking a highly skilled and experienced Help Desk Specialist to join our team at LHH. As a Help Desk Specialist, you will be responsible for providing technical support to our end-users, troubleshooting hardware and software issues, and ensuring that our IT systems are running smoothly.Key...

  • Help Desk Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Progression Incorporated Full time

    Job SummaryWe are seeking a highly skilled and experienced Help Desk Specialist to join our team at Progression Incorporated. As a Help Desk Specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.Key ResponsibilitiesInstall and configure desktop operating systems, software, and hardwareDiagnose...

Hospitality OPERA Cloud Help Desk Associate

3 months ago

Washington, United States Oracle Full time

Hospitality OPERA Cloud Help Desk Associate

Location: Hybrid position based in Columbia, MD

It is a full-time job requiring availability 24 hours a day, including weekends and holidays. Shifts are assigned based on workforce need at the time of hire, most of which fall between 7am and 11pm ET Monday-Sunday.

Note: Visa sponsorship is not available for this position

Overview

We are looking for inventive individuals with a passion for innovation in technology. The position available is for Help Desk Associates who will essentially own Tier 1 Technical Support. Your task will not be limiting to fixing passwords and deploying laptops but would entail a comprehensive understanding and running of SQL queries to resolve issues, investigating network issues, and assisting users to navigate through bugs, outages, and any other issues they may encounter.

Tasks And Responsibilities

* Be the Oracle Support's initial point of telephone contact with customers.* Verify customer's entitlement for support and collaborate with the Support Operations HOST team when entitlement isn't clear.* Handle a broad range of product or system related service requests.* Analyze, fix and resolve customer issues or reassign to an appropriate resource or group as necessary.* Take ownership of service requests and monitor through to resolution.* Maintain good relationships with customers and keep them informed of progress during the incident process.* Provide input and feedback on knowledge management articles.

What We Are Looking For

* Experience using OPERA Property Management System (PMS) or MICROS Point of Sale (POS) is desirable.* Hospitality industry experience would be fantastic* A minimum of some professional IT experience.* Passion for problem-solving and tinkering (like building your own PCs, setting up your personal network, etc.).* Preferably with Network+, CompTIA A+, Cisco, or related certifications.* Knowledge of SQL would be advantageous.

Additional Skills

* Experience in the Hotel/Hospitality or Food & Beverage industry is beneficial.* Exceptional customer service and the ability to empathize with customers.* Strong attention to detail and precision.* Excellent interpersonal skills and collaboration.* Superior verbal and written communication skills.

Interested applicants are encouraged to apply as soon as possible. We're looking forward to having you on our team #J-18808-Ljbffr