General Manager

POSITION: General Manager of Food and Beverage DEPARTMENT: Food and Beverage REPORTS TO: Regional Manager/Regional Vice President FLSA STATUS: Salaried Exempt Summary As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. ASM, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the General Manager of Food and Beverage for ASM Global Premier Food Services- Del Mar. Directs all activities for designated facilities within Food & Beverage Division. Works within established policies and procedures to achieve financial, strategic, and service goals and objectives. Adheres to Corporate goals and policies. Within assigned facilities, this position is primarily responsible for maintaining effective client contact and for providing leadership to operational management in all areas of food and beverage operations. Essential Duties and Responsibilities Include the following. Other duties may be assigned. Review, approve and monitor budgets, make recommendations regarding adjustments and alterations. Analyzes information such as daily food sales, patron attendance and labor costs to prepare budget and to maintain cost control of facility operations. Oversight of Food and Beverage sales projections and budgets for assigned accounts and events. Oversight of event operations to ensure client satisfaction. Develop and implement standards of operation throughout assigned facilities to ensure the highest level of quality service. Represent in new business development through the Senior Vice President of Sales by identifying new clients, acquisitions, contracts, permits, proposal development, sales presentations, and contract negotiations. Direct the growth of assigned food and beverage accounts by marketing services to new and existing clients. Maintain liaison and work closely with ASM’s financial and other staff services. Maintains cost and quality control standards. Ensures that all assigned accounts, buildings, and equipment meet requirements of state and local health laws and internal regulations. Directs the development and administers the execution of operating and marketing financial plans and documents; to include operating revenue and expense budgets; capital expense plans and budgets. Provides for control of day-to-day operations; assuring the coordination of plans, programs, and events; conducts post-event operational and financial review and analysis. Provides final approval of all contracts and agreements with suppliers, promoters, and tenants for necessary activities and services at the facility. Provides or coordinates for timely and effective response to directives and requests received from internal and external organizations, agencies, departments, and individuals; assures and maintains the integrity of the facility and ASM in all forms of communication and personal contacts. Oversees and advises Human Resources on any necessary revisions/modifications to the staffing plans, including number and types of employees, essential functions, salaries, and benefits. Assures the administration of personnel and the operation of plant and facilities are conducted in accordance with applicable local, state, and federal regulations. Evaluates facility practices and recommends improvements to better reflect the needs of the Client and the facility, and/or to improve the efficiency and safety of operations, in compliance with ASM policies and procedures. Responsible for recruiting, training, supervising, and evaluating administrative and supervisory staff. Establishes and maintains effective working relationships with the tenants, employees, union representatives and the general public. Supervisory Responsibilities Manages subordinate Directors and Managers who supervise employees in the Finance, Marketing, Operations, Food & Beverage Departments, or other facility departments. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with ASM’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's Degree (BA) from a four-year accredited college or university with major course work in business or public administration or related fields facility of similar size and description or, equivalent combination of education and experience. Experience in contract negotiation, business law, purchasing procedures, and supervising personnel. Experience in labor relations and union contracts, if applicable. Skills and Abilities Excellent communication and interpersonal skills and organizational ability Ability to work with and maintain highly confidential information is required. Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment. Demonstrated knowledge of the principles and practices used in the successful management of entertainment or convention facilities of a similar description. Ability to anticipate problems and implement immediate corrective action. Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry. Considerable knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning Considerable knowledge of safety regulations and other federal, state, or local laws and regulations Strong orientation towards hospitality/customer service for the meeting, convention, and entertainment industry Basic knowledge of facility operating standards, building maintenance, custodial, personnel and office management Effective supervisory skills. Ability to deal effectively with human resource and personnel problems; to deal constructively with conflict; to motivate, provide counsel and execute applicable solutions. Ability to manage a facility of same size and type. Computer Skills To perform this job successfully, an individual should be proficient In Word and have strong Excel skills. CERTIFICATES, LICENSES, REGISTRATIONS No certifications are required. Other Qualifications Ability to prioritize multiple projects and meet strict deadlines. Ability to work under minimal supervision. Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hour as needed. Must have professional attitude and appearance. Some travel required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. #J-18808-Ljbffr