Sales Supervisor Keyholder
1 day ago
The Great. is seeking a highly motivated and experienced Keyholder/Sales Supervisor to join our team at our retail location in One Paseo in Del Mar, CA.
About the Role:We are looking for a sales-focused individual with strong leadership skills to manage and oversee daily store operations, drive sales growth, and provide an exceptional customer experience.
Key Responsibilities:- Assist the Store Manager in achieving sales goals by driving customer experience, employee relations, and operations aligned with The Great. retail operating principles.
- Develop and maintain successful relationships with customers to contribute to the store's achievement of sales goals.
- Execute standard store product flow, restocking, and daily store maintenance as directed by store management.
- Uphold visual merchandising directives and maintain visual standards and brand image daily.
- Oversee Cashwrap and POS procedures, reconcile tills, and process returns, exchanges, gift cards, and discounts accurately.
- Assist customers in determining their personal style and provide product expertise during the selling process.
- Analyze and present product/merchandising needs and concerns to the supervisor.
- Participate in and execute trunk shows and in-store events.
- Demonstrate accountability, reliability, professionalism, and a positive attitude at all times.
- Create and maintain a customer and team-focused environment.
- Demonstrate awareness and knowledge of sales goals and current store performance.
- Adhere to and enforce The Great. standards, policies, and procedures in service, loss prevention, and maintenance.
- Ability to independently problem solve and resolve customer issues while maintaining a calm composure.
- 2-5 years of management and selling experience.
- Excellent verbal communication and interpersonal skills.
- Knowledge of store retail practices and concepts.
- Consistently practice The Great. culture principles.
- Always maintain a positive and professional attitude.
- Take accountability and ownership of actions in achieving goals.
- Adapt positively to change.
- Consistently demonstrate integrity in all actions and decisions.
- Generate and execute new ideas for driving the business.
- Understand and represent our brand in a polished and professional manner.
- Competitive salary + benefits.
- Medical, dental, and vision insurance.
- 401k and employer match.
- Paid time off (PTO).
- Generous clothing discount.
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