Sales Supervisor Keyholder

1 day ago


Del Mar, California, United States The Great. Emily + Meritt Full time
Job Title: Keyholder/Sales Supervisor

The Great. is seeking a highly motivated and experienced Keyholder/Sales Supervisor to join our team at our retail location in One Paseo in Del Mar, CA.

About the Role:

We are looking for a sales-focused individual with strong leadership skills to manage and oversee daily store operations, drive sales growth, and provide an exceptional customer experience.

Key Responsibilities:
  • Assist the Store Manager in achieving sales goals by driving customer experience, employee relations, and operations aligned with The Great. retail operating principles.
  • Develop and maintain successful relationships with customers to contribute to the store's achievement of sales goals.
  • Execute standard store product flow, restocking, and daily store maintenance as directed by store management.
  • Uphold visual merchandising directives and maintain visual standards and brand image daily.
  • Oversee Cashwrap and POS procedures, reconcile tills, and process returns, exchanges, gift cards, and discounts accurately.
  • Assist customers in determining their personal style and provide product expertise during the selling process.
  • Analyze and present product/merchandising needs and concerns to the supervisor.
  • Participate in and execute trunk shows and in-store events.
  • Demonstrate accountability, reliability, professionalism, and a positive attitude at all times.
  • Create and maintain a customer and team-focused environment.
  • Demonstrate awareness and knowledge of sales goals and current store performance.
  • Adhere to and enforce The Great. standards, policies, and procedures in service, loss prevention, and maintenance.
  • Ability to independently problem solve and resolve customer issues while maintaining a calm composure.
Requirements:
  • 2-5 years of management and selling experience.
  • Excellent verbal communication and interpersonal skills.
  • Knowledge of store retail practices and concepts.
  • Consistently practice The Great. culture principles.
  • Always maintain a positive and professional attitude.
  • Take accountability and ownership of actions in achieving goals.
  • Adapt positively to change.
  • Consistently demonstrate integrity in all actions and decisions.
  • Generate and execute new ideas for driving the business.
  • Understand and represent our brand in a polished and professional manner.
Benefits:
  • Competitive salary + benefits.
  • Medical, dental, and vision insurance.
  • 401k and employer match.
  • Paid time off (PTO).
  • Generous clothing discount.

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