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Marketing Assistant

2 months ago

Woodland Hills, United States Frontier Management (OR) Full time

Are you looking for a new best friend, card-game companion, or gardening guru? Then consider working with one of our light, bright, and beautiful Assisted Living and Memory Care communities - where our residents are #1 and our team members shine

Frontier Senior Living is seeking an outstanding Marketing Assistant to join The Preserve at Woodland Hills Assisted Living & Memory Care community located in Woodland Hills, California. Demonstrated success as a leader in similar settings is required of the Marketing Assistant.

Position qualifies for a Performance Based Bonus Program See below for more detail.

Frontier Senior Living's portfolio of communities spans throughout the United States with each community sharing a commitment to superior service and quality lifestyle for our residents within their own unique setting. Frontier's mission is to provide an enriched and meaningful experience for our residents, team members, and community partners. If you are as committed and passionate about serving the needs of our senior residents as we are, we encourage you to apply and experience the Frontier Difference.

The Marketing Assistant is responsible for coordinating all on-site sales and move-in efforts under the direction of the Marketing Director. The position will be a crucial resource for successfully supporting seniors and families who are seeking our services as well as ensuring a smooth move-in process. The Marketing Assistant must possess a high level of customer service, self-motivation, and a compassion for Seniors.

Primary Duties and Responsibilities:

  • Conducts initial and/or follow up contact with prospective residents and family members, to include phone calls, walk-ins, and requests for information received through the mail or web-based.
  • Assembles all appropriate collateral material for mass mailings, individual correspondence, information packets, floor plans, etc.
  • Follows up on requests for information from current prospects and disseminates information approved by the Executive Director.
  • Maintains database in Lead Tracking (ALF) Nurtures relationships with new and existing prospects to provide a continuation of referrals and to sell the services provided by, including but not limited to Independent Living, Assisted Living and Memory Care senior living.
  • Implements marketing strategies as instructed by the Executive Director and Marketing Director.
  • Assists with the implementation of the marketing plan, which includes participation (as needed) through all phases of the marketing process, special events, promotional strategies, community relationships, presentations, etc.
  • Participates in all areas of marketing activities that are needed to achieve goals set by the Executive Director. Handles mailing of letters, forms and collateral materials, as appropriate in response to the needs of prospective residents and their families.
  • Maintains database of contacts and referral sources in sales software. Completes required forms and follows all procedures deemed necessary to keep database current.
  • Answers phone inquiries. Responds in writing and by e-mail as necessary.
  • Attends and participates in appropriate in-service and department meetings.
  • Generates correspondence as necessary with prospects, and their families, as required to maintain and nurture relationships.
  • Performs clerical duties and assignments deemed appropriate by the Executive Director, including assisting with the completion of required resident documents prior to move in.
Other Requirements:
  • High school diploma or equivalent required; Bachelor's degree in Marketing preferred.
  • Two years of Senior Living experience preferred.
  • Must possess excellent leadership and communication skills, be creative, fun loving and have a caring disposition towards the elderly.
  • The Marketing Assistant must also have a current driver's license
  • Typing and marketing skills and have a neat, professional, courteous manner and appearance.
  • Ability to pass drug screen and Criminal background check.
  • Willing to work shift assigned, weekends, and holidays.
  • Ability to work independently with minimum supervision; problem solving, conflict management, budgeting.


The Marketing Assistant qualifies for a Performance-Based Bonus Program Frontier Senior Living has an established Performance Based Bonus program for our community's Marketing Assistant that incentivizes diligent efforts and outcomes, which positively impact the Company and its future, by striving to control costs, maintain high levels of resident satisfaction and reaching high census targets.

Frontier Senior Living offers a competitive salary and a work environment that encourages initiative and fosters respect. Frontier Senior Living offers medical, dental, vision, life/AD&D, Flexible Spending Account, Short Term Disability, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance. We also offer a 401(k) plan with a competitive Match program. To discover more about the Frontier Senior Living team, please visit our site at www.frontiermgmt.com

Equal Opportunity Employer/ Drug-Free Workplace