Customer Service Representative

4 weeks ago


Edgerton, United States ID Logistics US Full time

Job Description We are seeking a skilled customer service representative to work in our warehouse. The successful candidate will work closely with customers and on-site management to manage shipping and receiving as well as billing and invoicing. Pay: $20/hour plus $0.50 shift differential Sunday - Thursday 11pm-7am Safety of our associates has always been Our #1 priority. We are aggressively responding to COVID-19: Take temperatures with a no-touch thermometer at the start of the shift Increased cleaning routines and periodically deep clean Provide associates with appropriate PPE that includes masks Maintain an ample supply of antibacterial lotion throughout the building Practice social distancing Expect our associates to maintain cleanliness, social distancing, and use PPE Responsibilities: Daily communication (either email, phone or in-person) with upper management on site Processing billing and invoicing with tight turnaround times and attention to detail Manage shipping and receiving within our system in partnership with Distribution Center Manager and Supervisors Working with customers and internal management to resolve any issues with billing, invoicing, shipping and/or receiving Other duties as assigned. Benefits: Medical, Dental, Vision (Options available) 401K with matching program STD, LTD Vacation and sick time Friendly and Open-Door culture Requirements: 3 years verifiable customer service experience Manhattan and SAP Experience Bachelor's degree in Business or similar discipline preferred; High School Diploma, or GED; or equivalent combination of experience and education Strong written and verbal communication skills Outstanding computer and data entry skills as well as proficiency with Microsoft Windows, Word, and Excel Ability to stand, walk, bend, extend, reach, and twist for long periods of time. #J-18808-Ljbffr



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