Guest Service Representative

2 weeks ago


Edgerton, Wisconsin, United States Dunkin' Full time

We are seeking enthusiastic Retail Associates to become part of our Dunkin' team. Crew Members play a vital role in providing exceptional and friendly customer experiences. They prepare menu items in accordance with operational and quality standards, serving them with energy in a dynamic and clean environment. Working collaboratively, they strive to meet our Guests' expectations and encourage repeat visits.

Benefits/Perks:

  • Flexible Pay and Scheduling Options
  • Competitive Compensation
Key Responsibilities:

Team Collaboration:
  • Engage positively and respectfully with colleagues
  • Respond constructively to guidance and feedback
  • Communicate effectively with team members
  • Learn and perform various tasks efficiently
  • Enjoy the work environment
Operational Standards:
  • Deliver outstanding customer service
  • Address customer concerns promptly
  • Adhere to Brand standards, recipes, and procedures
  • Follow safety, food safety, and sanitation protocols; comply with all relevant regulations
  • Maintain a tidy and organized workspace
Financial Accuracy:
  • Implement restaurant standards and promotional initiatives
  • Process transactions and payments accurately
  • Prepare and serve all products in line with Brand standards
Required Skills and Qualifications:
  • Proficient in English
  • Basic computer literacy
  • Adept at handling cash and making change
  • Capable of operating restaurant equipment (age restrictions may apply)

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