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Resident Regional Manager- Biomedical Services

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Newport News, United States Crothall Healthcare Full time

Job Summary: Working as a Resident Regional Manager,

you are responsible for multiple clinical engineering accounts. You are responsible for managing client relations, along with ensuring that the clinical engineering services offered to the customers are of superior quality. Key Responsibilities: Develop financial forecasts and balance programs and resources for multiple clinical engineering accounts within the region Develop a business plan and budget for the region Control overhead expenses within the region Responsible for attainment of financial goals for the region Review and analyze financial statements, weekly operating reports, and other financial results Recommend and manage capital requirements to maximize financial returns Actively involved with sales survey pricing of business Monitor future contract financial reviews and updates Responsible for productivity and staffing that is appropriate to the regional and divisional goals Monitor period analysis and initiate action plans as necessary Maintain and support client satisfaction at a level that ensures account retention Maintain an active stewardship program at multiple levels within the region Administer required client/customer surveys (and other feedback instruments) and respond in a timely and effective manner Promote client awareness of program alternatives and the availability of corporate resources Monitor and ensure compliance with the provisions of client contracts Assist in customizing programs to meet each account's unique needs as required Preferred Qualifications: Bachelor's Degree or equivalent work experience required Five+ years supervisory experience in clinical engineering with high customer/client contact required Experience managing multiple clinical engineering accounts Budgeting, forecasting, sales experience preferred Ability to communicate effectively in written format and oral presentations Ability to multi-task and establish priorities Ability to maintain organization in a changing environment Exhibit initiative, responsibility, flexibility, and leadership Possess a thorough knowledge of contract administration and office procedures Proficient in the use of Windows-based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook

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