Business Development Representative

2 weeks ago

Santa Fe Springs, United States Northstar Chemical Full time

The primary responsibility of the Business Development Representative is to prospect and develop new customers for a specialty chemical service and distribution company. The individual will be assigned territory and will have responsibility for prospecting, the development of new business and maintenance of the new customers within their defined geography. The position involves working closely with Customer Service, Technical Service and Operations personnel, along with other members of the Sales Team, to meet customer needs and grow the business profitably.

ESSENTIAL DUTIES/RESPONSIBILITIES:

Responsibilities include, but are not limited to the following:

  • Prospecting, New Business Development & Territory Management
  • Develop a pipeline of prospective customers in territory
  • Generate new sales opportunities by face to face cold-calling, telephone communication, emailing, networking, knocking on doors, on line meetings, etc.
  • Gain insight into the organization & processes of a prospect or customer to optimize the best approach to provide solutions and value
  • Close prospect through Northstar sales process from qualify to close.
  • Responsible for managing and profitably growing the new business that is generated in designated territory.
  • Maximize new Bulk and Mini Bulk sales opportunities in designated territory.
  • Maximize sales and profits in their territory to reach company goals
  • Promote and manage any assigned jobber partnerships in territory
  • Promote sales concepts through maximizing sales coverage, networking, participation in trade organizations, working with partners in field.
  • Communicate company direction, policies and commitments to external customers.
  • Close long term profitable new business with healthy credit risk in accordance with guidance from sales management.
  • Develop a strong understanding of the companys operational abilities.
  • Display an updated broad technical knowledge of the product-line, equipment, and processes that will be utilized to capture sales opportunities and improve customers operating systems.
  • Coordinate customer opportunities in communication with operations to provide excellent customer service
  • Initiate the customer complaint work process (identify and document using the form) and participate in issue resolution.

Organize and manage territory sales, potential sales, profitability and opportunities.

  • Communicate territory opportunities to management through reporting and make recommendations for marketing and sales strategies within your assigned territory.
  • Compile and document data to track products, prospects and progress in your territory.
  • Prepare annual territory plan with customer specific measurable targets.
  • Safety
  • Understand and abide by all Northstar Chemical policies and procedures.
  • Promote and practice safe behavior: including driving, proposed installations and presentations to customers and jobbers.
  • Participate in monthly safety training.
  • Administrative
  • Establish all new customer opportunities in an efficient manner; including customer site surveys, drawings, contracts and any other internal or external customer documents.
  • Document price changes to appropriate admin and to external customers.
  • Assist in the collection of customer debts exceeding payment terms.
  • Projects assigned by management related to product management, customer or product surveys, market studies, training, etc.

QUALIFICATIONS:

Individual must be a self-starter who must possess the Hungry and Hunter sales mentality. This role is 100% new business development so individual must enjoy continuous development of new customers through cold calling. Strong selling skills including a demonstrated ability to close new sales are essential. The following key attributes are preferred:

  • Bachelors Degree (preferably technical)
  • Minimum of 3 years of industrial outside sales experience to direct users (preferably in the chemical industry)
  • Must possess the Hungry and Hunter mentality
  • Ability to create and maintain strong relationships with prospects through phone, email & face-face communication
  • Proven history of new business development in outside sales
  • Work experience in chemical manufacturing or distribution or related fields
  • Mechanical aptitude
  • Computer skills in Outlook/Excel/Word/PowerPoint/CRM
  • Exceptional communications skills, both verbal and written
  • Exceptional time management and organizational skills. Ability to demonstrate critical thinking and problem-solving abilities in a dynamic environment.

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