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Human Resources Business Partner

1 month ago

Jacksonville, United States Watsco Full time
About Us

Baker Distributing Company is one of the largest distributors of HVAC, refrigeration and food service equipment in the U.S. We have been in business for nearly 75 years; we are visionaries We are innovating the distribution industry every single day as we transform our company into a world-class supply chain. Our 1,400 employees and 200+ locations serve 50,000 active customers. Our corporate headquarters is in Jacksonville, Fl. and we are a subsidiary of Watsco (NYSE: WSO).

At Baker, we are utilizing emerging technologies and innovations to diversify our portfolio and our service offerings to deliver a best-in-class customer experience.

People are the core of our business -- those who work for us (our employees), those who work with us (our suppliers and vendors) and those we work for (our customers). While some of our employees are the most experienced in the industry, we are always seeking new talent with fresh ideas. If you have a keen sense of respect -- for yourself and others; an unfaltering devotion to integrity; the drive to provide consistency; the tenacity to strive for excellence; and embody the spirit of teamwork, we would love to talk with you.

Job Description

Job Summary

The Human Resources Business Partnerhas the responsibility for serving leadership and team members at all the locations in the assigned geography handling all aspects of Human Resources including employee relations, benefits administration, compensation, unemployment, employee communications and training, and policy implementation and interpretation.

Essential Duties/Accountabilities

  • Promote the Baker culture throughout the organization in all communications and training.
  • Build strong relationships with all front-line employees, managers, and other field leadership to promote positive employee relations.
  • Partners with regional and branch managers and other field leadership to improve work relationships, build morale, and increase productivity and retention.
  • Coach leadership on sound employee relations strategies.
  • Conduct ongoing meetings with Management from all Regions to understand business needs, challenges, and opportunities, and communicate / support / implement value-added services as related to human capital.
  • Respond thoughtfully to employee questions concerning policies, procedures, and programs within a timely manner.
  • Coach leadership on conducting effective performance reviews to ensure meaningful performance feedback is provided to team members in accordance with Bakers process and commitment to career development.
  • Collaborate with the Talent Acquisition Partner to ensure that priority staffing roles are met and that the on-boarding, new employee orientation, and training are expedited.
  • Collaborate with the corporate payroll team to resolve team member FLSA or pay issues.
  • Lead investigation and resolution process regarding employee complaints/concerns.
  • Deliver impactful management training in areas such as corrective action, termination, promotion, performance evaluation, safety, and harassment prevention.
  • Assist in the administration and communication of benefits programs and coordinate the annual open enrollment process.
  • Respond to unemployment claims and represent the Company at unemployment hearings.
  • Actively utilize HR tools and systems to effectively input data, analyze trends, and drive metrics to support HR goals and initiatives.
  • Perform other duties or projects that are assigned.
And here is what you will need to be successful:

Required Education and Experience
  • High School diploma or GED; Bachelors degree in business or related field or experience in lieu of degree is required.
  • HR certification is a plus
  • 5 years of experience as a Human Resources Business Partner.
  • Demonstrated experience with MS Office products, Word, Excel, PowerPoint, Outlook
  • Experience in ADP Vantage preferred


Skills
  • Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups.
  • Excellent customer service mindset with the ability to develop long term relationships
  • Excellent written and verbal communication skills
  • Excellent analytical aptitude with a proven ability to analyze/interpret data
  • Strong and creative problem-solving skills
  • Employee relations and conflict resolution skills
  • Ability to work independently and in a team environment
  • Proactively seeks continuous process and service improvements
  • Must be proficient in speaking, reading, and understanding English to ensure full compliance with safety standards, training, policies, and procedures.
Work Environment
  • This role is an in-office role based out of the corporate office.
  • Frequent travel at a minimum of 25%-30% to locations within your assigned geography is required to proactively address leadership or team member concerns.
  • While performing the duties of this position, employees may work in offices and other warehouse/storeroom environments on occasion.
Physical Demands
  • The employee will be expected to sit for prolonged periods of time in front of a computer in an office environment.
  • Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Supervisory
  • No supervisory responsibilities