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Customer Service Specialist

2 months ago


West Columbia, United States Coolcarehvac Full time

*** PLEASE DO NOT CALL OUR OFFICE DIRECTLY ***

Cool Care Heating & Air

is a family-owned heating and air conditioning company that has proudly served Columbia's residents and businesses for over 20 years We have built our reputation on our dedication to doing whatever it takes to make our customers happy through honest and ethical service.

Currently, we have an immediate opening for an experienced

Customer Service Specialist

to join our phenomenal team

What We Offer:

Paid holidays and paid time off

Medical insurance - 75% employee contribution

Supplemental insurance options

Professional development

Employee appreciation events

Work Hours:

Monday through Friday, 9:00 am - 5:30 pm

Pay Range:

$18.00 - $22.00 per hour depending on experience

Required Qualifications:

High school diploma or GED

2 years of experience in HVAC or similar industry (plumbing, construction, electrical, etc.)

Advanced computer and customer service skills

Impeccable phone etiquette

Ability to multi-task and stay organized within a fast-paced environment

Preferred Qualifications:

1 year of dispatching experience

Knowledge of the HVAC industry

Scheduling experience for HVAC, Plumbers, and/or Electricians

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