Automotive Customer Service Specialist

2 weeks ago


West Columbia, South Carolina, United States Group 1 Auto Full time

Join Our Team

About Us: We are a proud member of Group 1 Automotive, a prominent player in the automotive retail and service industry. Our dealership is dedicated to providing exceptional service and we are currently seeking a skilled Automotive Customer Service Specialist to enhance our team.

Your Role: As a vital part of our service department, you will collaborate with our award-winning team to represent our esteemed automotive brand. Your passion for customer service will shine as you engage with clients daily, ensuring their needs are met with professionalism and care.

What We Offer:

  • A supportive and positive work environment
  • Comprehensive training programs, both online and in-person, tailored to your role
  • A clear career progression path leading to management opportunities
  • Health, Dental & Vision Insurance, along with Life & Disability coverage
  • 401(k) plan with company matching
  • Generous Paid Time Off
  • Employee Vehicle Purchase Program
  • Employee Stock Purchase Plan

Qualifications:

  • A friendly and positive demeanor
  • Prior customer service experience is advantageous
  • Experience with CDK/ADP Dealer Services is a plus
  • A commitment to putting customers first
  • Strong interpersonal communication skills
  • Basic computer proficiency
  • A genuine desire to deliver an outstanding client experience
  • Able to meet targeted goals
  • High School Diploma or equivalent
  • A valid driver's license

Why Choose Us? Group 1 Automotive is a Fortune 300 company that operates numerous automotive dealerships and collision centers across the United States and the United Kingdom. We value integrity, transparency, professionalism, teamwork, and respect. If you share these values, consider joining our team

Note: All candidates must successfully complete pre-employment testing, including background checks, MVR, and drug testing.

Equal Opportunity Employer: We are committed to creating a diverse environment and are proud to be an equal opportunity employer.



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