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Service Desk Manager

4 months ago


Jacksonville, United States CSI Companies Inc Defunct Full time

Job Title: Service Desk Manager

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

Type: Hybrid in Jacksonville, FL

Location: Southpoint Drive South Jacksonville FL

Duration: 2-3 Month Contract (Possible Extensions but contract only)

Hours: 40 - hours per week, standard business hours

Job Description:

  • ConnectWise ticketing experience preferred
  • Managing 6 internal L1 Helpdesk Agents and an outsourced service desk
  • Management or lead experience required
  • Should have experience working with outsourced vendors