Service Desk
4 weeks ago
As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.
One of our clients has a new opening for a Service Desk & EUC Support Technician to join their team onsite in Jacksonville, FL. The ideal candidate will have experience with Windows, Citrix, Outlook etc. (common desktop software) and able to work occasional weekends (that will be adjusted for weekdays off). This resource will work 8 hour shifts structured between 7am to 7pm.
Duties and Responsibilities:
Provide business user / desktop / laptop support
Provide help line support
Take phone calls from the client users
Attend to calls on service desk hotline
Resolve desktop hardware and software issues of client users
Perform desktop setup / removals (take computers from storage, image and install at the client user desk)
Walk to client user's desk if required, for resolving the issues
Make sure that room with hardware inventory is neat and clean
Perform desktop moves when users move from one place to another place
Perform Vendor / OEM coordination
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.
#INDEXL
-
IT Service Desk Manager
3 months ago
Jacksonville, United States RF-SMART Full timeJob DescriptionJob DescriptionIT Service Desk ManagerJacksonville, FL (Hybrid)We exist to transform our customers and change lives As an IT Service Desk Manager, you will play a key role in ensuring that our operations run smoothly by providing top-notch IT support and solutions. You will be responsible for managing our global IT service desk, ensuring that...
-
Service Desk
1 month ago
Jacksonville, United States Excell Full timeAs part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team. One of our clients has a new opening for a Service Desk & EUC Support Technician to join their team onsite in Jacksonville, FL. The ideal...
-
Service Desk
2 months ago
Jacksonville, United States eXcell Full timeAs part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.One of our clients has a new opening for a Service Desk & EUC Support Technician to join their team onsite in Jacksonville, FL. The ideal...
-
Front Desk Guest Services Agent
5 months ago
Jacksonville, United States DoubleTree by Hilton Hotel Jacksonville Riverfront Full timehos·pi·tal·i·ty (noun): The friendly and generous reception and entertainment of guests, visitors, or strangers.When you think of home, how do you picture it? Is there a plate of warm baked biscuits in the morning? An ice cold pitcher of sweet tea to rescue you from the heat of the afternoon? Is it a place where everyone you meet treats you like family,...
-
Customer Service Representative
6 days ago
Jacksonville, Florida, United States Cancer Specialists of North Florida Full timeJob SummaryCancer Specialists of North Florida is seeking an experienced part-time Phone Room Receptionist to join our team at our Southside Office. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and their families.Key ResponsibilitiesAnswer and Direct Calls: Respond to incoming...
-
Front Desk Representative
2 days ago
Jacksonville, Florida, United States MCR Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, managing the front desk operations, and ensuring a seamless experience for all visitors.Key ResponsibilitiesGuest Services: Provide attentive,...
-
Tier 2 Service Desk Specialist
1 month ago
Jacksonville, United States Makpar Corporation Full timeWho we are: Makpar is a team of innovators and consultants deploying cutting edge technologies for the federal government. We help our clients achieve their business and operational goals by solving complex problems through experience and intellect and build sustainable solutions that last. If you are driven and looking to tackle complex and critical client...
-
Tier 2 Service Desk Specialist
2 weeks ago
Jacksonville, United States Makpar Corporation Full timeWho we are: Makpar is a team of innovators and consultants deploying cutting edge technologies for the federal government. We help our clients achieve their business and operational goals by solving complex problems through experience and intellect and build sustainable solutions that last. If you are driven and looking to tackle complex and critical client...
-
Service Desk Systems Analyst
1 week ago
Jacksonville, Florida, United States Corps Team Full timeService Desk Systems Analyst at Corps TeamAbout the Role:The Corps Team is seeking a skilled Service Desk Systems Analyst to join their team on a 12+ month contract. This role will involve a mix of onsite and remote work, with 4 days in the office each week.Main Responsibilities:IT Service Management:Oversee and manage IT service management systems,...
-
Service Desk Systems Analyst
3 months ago
Jacksonville, United States Corps Team Full timeOur client, a diversified financial services company providing banking and investing services, is seeking a Service Desk Systems Analyst for a 12+ month contract role located in Jacksonville, FL. This role is hybrid with 4 days onsite per week. About the Role:The ITSM Sr Systems Analyst will be responsible for managing and supporting the organization's ITSM...
-
Front Desk Representative
4 days ago
Jacksonville, Florida, United States Concord Hospitality Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Clerk to join our team at Concord Hospitality. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive experience for all visitors.Key ResponsibilitiesGuest Service: Assist guests...
-
Service Desk Tier 2 Specialist
2 weeks ago
Jacksonville, United States Fidelity National Financial Full timeOverview: The Service Desk Tier 2 Specialist provides second tier/escalation technical support of business-critical services for internal and external customers while providing excellent customer service. Duties: Field and troubleshoot incidents and requests via phone and email in ServiceNow ITSM platform leveraging internal knowledge base and resources...
-
Front Desk Associate
2 months ago
Jacksonville, United States Marriott Hotels & Resorts Full timeOur jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests th Guest Experience, Front Desk Associate, Front Desk, Associate, Hotel
-
Service Desk Tier 2 Specialist
3 weeks ago
Jacksonville, United States Fidelity National Financial Full timeOverview The Service Desk - Tier 2 Specialist provides second tier/escalation technical support of business-critical services for internal and external customers while providing excellent customer service. Duties • Field and troubleshoot incidents and requests via phone and email in ServiceNow ITSM platform leveraging internal knowledge base and resources...
-
Front Desk Agent
1 month ago
Jacksonville, United States Embassy Suites Full timeEmbassy Suites by Hilton Jacksonville Baymeadows is looking for an attentive, engaging, and service-oriented Front Desk Agent to join our team! As Front Desk Agent you will represent the hotel to the guest throughout all stages of the guest's stay. This position is responsible for performing the activities of the front desk including reservations, guest...
-
Front Desk Agent
1 month ago
Jacksonville, United States Embassy Suites - Jacksonville Full timeJob DescriptionJob DescriptionEmbassy Suites by Hilton Jacksonville Baymeadows is looking for an attentive, engaging, and service-oriented Front Desk Agent to join our team! As Front Desk Agent you will represent the hotel to the guest throughout all stages of the guest's stay. This position is responsible for performing the activities of the front...
-
Front Desk Representative
2 weeks ago
Jacksonville, Florida, United States WoodSpring Jacksonville Full timeJob SummaryAs a Front Desk Agent at WoodSpring Suites Jacksonville I-295 East, you will be responsible for providing exceptional guest service and ensuring a seamless stay experience for our valued customers. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced...
-
Front Desk Coordinator
6 days ago
Jacksonville, Florida, United States Harrell & Harrell, PA Full timeJob OverviewHarrell & Harrell, PA is seeking a highly skilled and organized Front Desk Coordinator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our legal team.Key Responsibilities:Answer and direct incoming calls, greet...
-
Front Desk Representative
2 weeks ago
Jacksonville, Florida, United States WoodSpring Jacksonville Full timeJob SummaryAs a Front Desk Agent at WoodSpring Suites Jacksonville I-295 East, you will be responsible for providing exceptional guest service and ensuring a seamless stay experience for our valued customers. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced...
-
IT Help Desk Technician
1 month ago
Jacksonville, United States iVenture Solutions Full timeJob DescriptionJob DescriptionDescriptionOur Help Desk Technicians are the best of the best. Each day we have the privilege of putting smiles on the faces of hundreds of clients. Help Desk Technicians help iVenture clients solve problems with PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers and network gear. ...