Customer Relationship Banker
3 weeks ago
About the Role:
We are seeking a skilled Customer Relationship Banker to join our team at Needham Bank. As a key member of our customer service team, you will be responsible for providing exceptional banking solutions and education to our customers.
Job Summary:
- Provide personalized banking services to customers via phone, email, or in-person.
- Analyze customer needs and provide tailored solutions to meet their financial goals.
- Utilize industry knowledge to educate customers on banking products and services.
- Responsible for resolving complex customer complaints and issues.
Requirements:
- 2+ years of experience in customer-facing roles, preferably in banking or finance.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with multiple priorities.
Benefits:
- Competitive salary: $55,000 - $65,000 per year.
- Fully paid medical and dental insurance.
- 401(k) plan with 8% bank match.
- Paid time off (PTO) and holidays.
- Bonus program.
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