Service Excellence Specialist
3 weeks ago
We are seeking a highly skilled Service Excellence Specialist to join our team at SharkNinja. As a key member of our customer service department, you will be responsible for delivering exceptional support to our customers through various channels, including phone, email, and chat.
Key Responsibilities:- Providing Exceptional Customer Service: Respond to customer inquiries in a timely and professional manner, addressing their concerns and resolving issues promptly.
- Sharing Product Expertise: Share detailed knowledge of our products and services, highlighting their features and benefits to help customers make informed decisions.
- Collaborating with Colleagues: Work closely with internal teams to resolve complex customer issues, often requiring collaboration and troubleshooting.
- Previous Experience: A minimum of 1 year of experience in a customer-facing role, preferably in a call center or service-oriented environment.
- Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to articulate complex information in a clear and concise manner.
- Problem-Solving Ability: Demonstrate sound judgment and analytical skills to troubleshoot and resolve customer complaints efficiently.
- Competitive Salary: $55,000 - $65,000 per annum, based on experience.
- Benefits Package: Comprehensive health insurance, 401(k) matching, and paid time off.
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Technical Service Specialist
1 week ago
Needham, Massachusetts, United States Charles River Center Full timeJob OverviewWe are seeking a skilled Technical Service Specialist to join our team at Charles River Center. This role involves providing exceptional support to our peers and developing innovative solutions to address business needs.The ideal candidate will possess a strong engineering background, excellent communication skills, and a willingness to...
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Bilingual Customer Service Specialist
3 weeks ago
Needham, United States The Sherwin-Williams Company Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
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Bilingual Customer Service Specialist
9 hours ago
Needham, United States The Sherwin-Williams Company Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
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Client Service Specialist
4 months ago
Needham, United States Johnson Brunetti Retirement & Investment Specialists Full timeClient Service Specialist Are you looking for an opportunity to utilize superior client service skills and work one-on-one with clients daily? Are you driven, self-motivated and customer-focused? If you enjoy developing long-term relationships, constantly challenging yourself, and providing superior client support, then we would like to talk to you! Our...
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Customer Service Representative
1 week ago
Needham, United States Needham Bank Full timeJob OverviewWe are seeking a highly skilled Customer Care Center Specialist II to join our team at Needham Bank. This role requires excellent customer service skills, proficiency in banking and financial services, and the ability to work effectively in a fast-paced environment.
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Bilingual Customer Service Specialist
5 days ago
Needham, United States Sherwin-Williams Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
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Therapist - In Home Services
2 weeks ago
Needham, Alabama, United States Walker Therapeutic & Educational Programs (Walker) Full timeAbout the RoleWe are seeking a skilled Youth Behavioral Health Specialist to join our team at Walker Therapeutic & Educational Programs (Walker). This is an excellent opportunity for a dedicated professional to make a meaningful difference in the lives of children and families.The Youth Behavioral Health Specialist will provide home-based therapy services to...
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Family Support Specialist
1 week ago
Needham, Massachusetts, United States Charles River Center Full timeJob Title: Family Support SpecialistEstimated Salary: $50,000 - $65,000 per yearWe are seeking a highly motivated and experienced Family Support Specialist to join our team at Charles River Center. In this role, you will work closely with families who have children with disabilities to provide intensive case management and support services.The ideal...
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Financial Services Specialist
3 weeks ago
Needham, United States Needham Bank Full timeJob OverviewThis role involves managing cash management services, including Remote Deposit Capture, Positive Pay, Lockbox, and Business Online Banking. The ideal candidate will have a strong understanding of banking regulations and excellent customer service skills.
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Client Service Specialist
4 months ago
Needham Heights, United States Johnson Brunetti Full timeClient Service Specialist Are you looking for an opportunity to utilize superior client service skills and work one-on-one with clients daily? Are you driven, self-motivated and customer-focused? If you enjoy developing long-term relationships, constantly challenging yourself, and providing superior client support, then we would like to talk to you! Our...
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Technical Support Specialist
2 weeks ago
Needham, United States Bigbelly Full time**About the Role**We are looking for a skilled TECHNICAL SUPPORT SPECIALIST to join our team at Bigbelly HQ in Needham, MA. As a technical support specialist, you will be responsible for providing expert-level technical assistance to our customers, distributors, and service providers.**Key Responsibilities:**Remote diagnosis and resolution of technical...
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Program Leadership Specialist
2 weeks ago
Needham, United States Charles River Center Full timeProgram Leadership SpecialistWe are looking for an experienced Program Leadership Specialist to join our team at the Charles River Center. In this role, you will be responsible for leading a team of program directors and ensuring that our programs are delivered with quality and compassion.This position requires a master's degree in human services or a...
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Inventory Control Specialist
3 weeks ago
Needham, Alabama, United States Petco Animal Supplies, Inc. Full timeJob Title: Inventory Control SpecialistAbout Petco:Petco Animal Supplies, Inc. is a leading retailer of pet food, supplies, and services. Our mission is to improve the lives of pets and the people who love them. We're committed to providing exceptional customer service, a wide selection of high-quality products, and a fun and welcoming shopping...
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Customer Service Representative
3 weeks ago
Needham, Massachusetts, United States Needham Bank Full time**About the Role:**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Center Specialist II. As a key member of our banking team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their needs are met.Responsibilities:Provide timely and effective...
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Case Design Specialist
8 months ago
Needham, United States First American Insurance Underwriters Full timeSummary: First American Insurance Underwriters is growing and we are hiring a Case Design Specialist/Internal Wholesaler to our team. FAIU helps financial advisors design and implement the most appropriate insurance solutions for their clients. We specialize in Life Insurance, Long-Term Care, Disability Income, and Annuities solutions for personal and...
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Financial Portfolio Specialist
1 week ago
Needham, Massachusetts, United States Needham Bank Full timeJob Title: Financial Portfolio SpecialistCompensation and Benefits:The estimated annual salary for this position is $65,000-$85,000, depending on experience. Needham Bank offers a comprehensive benefits package, including fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program,...
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Financial Services Professional
2 weeks ago
Needham, Massachusetts, United States Needham Bank Full timeAbout the PositionWe are looking for a Financial Services Professional with a strong background in accounting, finance, or a related field to join our team as a Senior Credit Specialist. In this role, you will be responsible for collecting and tracking financial statements, performing annual reviews of existing relationships, and preparing preliminary...
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Needham, United States Wyndy LLC Full timeWe are looking for a highly skilled school transportation specialist to join our team at Wyndy LLC near 2492. In this critical role, you will be responsible for safely transporting students to and from school while providing exceptional customer service.The successful candidate will have a proven track record of driving safely and efficiently, as well as...
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Greenhouse Retail Specialist
3 weeks ago
Needham, United States Volante Farms Full timeGreenhouse Retail SpecialistJoin Volante Farms, a family-owned business with a rich history in Needham, MA. Our sprawling garden center offers an incredible selection of plants, seasonal decorations, and locally grown produce. You will work alongside experienced staff to provide exceptional customer service, promote sales, and maintain a clean and organized...
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Deposit Accounts and Services Professional
1 week ago
Needham, Massachusetts, United States Needham Bank Full timeAt Needham Bank, we are committed to providing exceptional customer service and ensuring the highest level of operational efficiency. We are seeking a dedicated professional to fill the position of Deposit Operations Specialist, who will be responsible for supporting our operations team in ensuring the smooth functioning of our deposit operations.Job...