B2B and Events Coordinator

2 weeks ago

St Helena, United States TWE Global Full time
Job Description

About the Company:

Treasury Wine Estates (TWE) is one of the world's leading wine companies. We know that it's the thinkers, makers and doers who have the most impact as we continue to strive towards being recognized as the world's most admired premium wine company. We are proud of our Treasury America's portfolio of brands that have tremendous heritage, rich quality, and a reputation for excellence across the globe. From our iconic Luxury Portfolio of Penfolds, Beaulieu Vineyard, Stags' Leap Winery, Frank Family Vineyards, Beringer Winery, Etude and our Latest acquisition of Daou Vineyards, to the broad appeal of our Lifestyle and Innovation portfolio which includes Gabbiano, 19 Crimes, Matua, Sterling Vineyards, St. Huberts The Stag, Tapestry and Squealing Pig, we are committed to creating memorable wine experiences for our consumers.

Summary:

The Events Coordinator is responsible for the logistics of events and group experiences at all of the TWE Sites. Which may include coordinating all customer details, creating the event order and obtaining guest's signature for group experiences/ events, promote/ upsell opportunities, add additional TWE sites to the schedule, and handle payments. Also coordinate all outside vendors including caterers, rentals, dcor, etc. In addition, the role supports the virtual tastings with handling payments, checking ship compliance, tracking orders and running viewing platforms.

Key Responsibilities include:

Events
  • Events can include: On and off site, social, tasting (in-person and virtual), meals, weddings, receptions, proposal, and internal events like wine club events.
  • Execution of all event steps: Leads, upsell opportunities event order creation for group experiences/ events, including some larger site/WC events, event details, coordination of all outside vendors, event details, financial deposits/payments, and outside vendor invoices. Closing the file. All under the supervision of the Sales Manager (SM)
  • Serves as point-person for event details; responds promptly, professionally, and efficiently to clients. Handles all event correspondence in a timely matter
  • Conducts site inspections for possible new events or group experiences, detail planning with booked client and vendor inspections.
  • Event Coordinator is responsible for all communication on staffing and culinary needs to the sites and/or internal partners
  • Coordinates schematics and run of shows when needed along with the SM
  • Follow up with site and vendors for feedback and recap for SM for client follow up.
  • Manage vendor relationships along with Event Managers
  • Get quotes and book vendors for Social and Corporate Events
  • Maintain clientele databases to include DMC's (Destination Management Companies), Corporate, Consumers from Events, Social, and Hotel Partners to create additional revenue streams.
  • Responsible for making sure our Event Management systems are up to date, post payments, audit your event status & details and follow up. This includes enter leads to our tracker and updating our pipelines
  • Provide analysis and insight on event business ROI
  • Staying on site for larger or high level groups during an event to ensure guest expectations are met and additional support is available within standard work week. This includes load in and out and physical moving of equipment as needed.
  • Create and distribute the weekly event packet to all site. Attend all site event meetings.
  • Responsible for contribution to the monthly sales targets for each site within TWE DTC estates
  • Performs other duties as assigned to meet business needs.
  • Maintain standards of excellence/luxury for all TWE events and meeting client expectation.
  • Attend off-site outreach events as needed
Wine Club and Consumer Events
  • Coordinates Wine Club and Consumer events along with the SM and site managers - as well as on-site day of
  • Be part of a cross-functional team (site, marketing, PR, events team), site inspections, coordination of all outside vendors, coordinate outside vendor invoices.
  • Provide analysis and insight or event business ROI along site manager and SM
  • Get quotes and book vendors for these events
B2B/Gifting
  • Handle logistics including Inventory counts, Ship Compliance, Order Tracking, Billing, and Scheduling for Virtual Tastings and Corporate Gifting
  • Maintain communication and updates to the client
  • Moderate and set up viewing platforms for Virtual Tastings
  • Deliver the great service that is stated above
About you
  • You must have Associate Degree or at least (1) years of event planning or catering experience or strong desire to work in this space.
  • Event execution experience desired.
  • You have strong computer skills and are proficient in Word, Excel, Publisher, Power Point and Outlook.
  • You have Excellent written and verbal communication and negotiation skills.
  • You are detailed oriented and can work under independently.
  • You are systems savvy and can work in multiple platforms such as Event Reservation Systems, payment system, shipping platforms.
  • You can connect with guests, manage detailed events, upsell products and services, manage multiple guests at a given time, be detailed orientated, and have a working knowledge of event management systems.
  • You have the ability to handle difficult customers while providing excellent customer service and hospitality.
What's in it for you
  • The opportunity to be bold and make an impact in the world of wine
  • Access to the world's most celebrated wines through our employee product allowance
  • True flexibility in determining how, when and where you work to achieve your potential
  • Opportunity to build a career across multiple functions (we're really good at doing this)
  • Structured development programs to support your health, wellbeing and career
  • "TWEforME Day" - an additional day of leave each year, for you to do you
  • Meeting-free Monday mornings (we all love this)
  • Office in the beautiful Napa Valley region


Culture

We bring our whole selves, we're courageous and we deliver together - that's our DNA. We're a passionate bunch who enjoy working together, like to have fun and keep things down-to-earth. We're brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We're definitely "glass half full" people and see challenges as opportunities and move with pace to achieve our goals.

If you're ready to help us be the world's most admired premium wine company, please apply now

Inclusion, Equity and Diversity

Just like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.

Pay Transparency Disclosure: The base pay range offered for this position is $25.48 to $31.73 per hour and a target bonus and other benefits. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. Our expectation is that the incumbent will work in our Napa, CA market listed above. If the incumbent works out of another location, the wage rate may fall above or below this range. Treasury reserves the right to modify the range in the future.

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