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Parts Counter

2 months ago

Frisco, United States Crest Volvo Cars Full time

As an employee of Crest Auto Group, you are part of the Crest luxury vehicle family, which includes one of the largest selections of new and pre-own luxury vehicles. Not only that, you can expect to work with a team of dedicated employees with a common goal of a collaborative approach. We offer regular training, opportunities to promote from within and are continuously striving to foster loyalty, long-term careers and happy employees.

What We Offer:

Employees work in a customer centric environment that offers amenities like:

  • Lab23 Kitchen with executive chef inspired menus
  • Coffee bars
  • Golf Putting Greens
  • Customer Technology Areas
  • Vehicle Technology Consultants
  • Automated drive-thru Car Wash
Available Benefits of Employment:
  • Health Coverage
  • Dental Coverage
  • Vision Coverage
  • Group Life
  • Short / Long Term Disability
  • 401K
  • Paid Vacation
  • Employee Vehicle Purchase Program
Responsibilities:

•Answer Parts phones quickly and professionally and in a friendly manner. Treat all customers with the respect they deserve with the determination to give the customer the best service they have ever received.

•Reading customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed and/or shipped.

•Moving materials and items from receiving or storage areas to shipping or to other designated areas.

•Sorting and placing materials, parts, or items on racks, shelves, or in bins according to numerical product number or code.

•Filling requisitions, work orders, or requests for materials, tools, or other stock items and distributes items to shipping or to designated route driver storage area.

•Ensuring warehouse is clean organized and safe for all related traffic.

•Assembling customer orders from stock and places,

orders on pallets or shelves, or relocating orders to a holding area or shipping department.
  • Must follow through with parts ordered, back ordered, and special orders to ensure the customer is notified and parts are delivered in a timely fashion.
  • Must ensure that all returns are handled quickly and credit given in a timely manner.

•Marking materials with identifying information using appropriate method.

•Opening bales, crates, and other containers.

•Recording amounts of materials or items received or distributed via appropriate computer program.

•Assisting in counting of physical inventory.

•Weighing and counting items for distribution within department to ensure conformance to company standards.

•May be assigned facilities maintenance duties as needed.

•Requisition supplies from other departments and or alerting management of needed items before running out of.

•Preparing parcels for mailing.

•Sweeping, cleaning, dusting, and mopping.

•Organizing warehouse and work area for orderliness at all times.

•Wearing the proper safety equipment.

Qualifications:

CERTIFICATION

Must be able to pass training and achieve certification for:
  • DOT Hazardous Materials
  • Forklift Safety Certification
  • Volvo Parts Master Certification annually.
  • High school diploma or general education degree (GED); three months or more related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Must have some Microsoft Office knowledge with ability to demonstrate familiarity with:
  • Outlook Email
  • Excel and Word
  • Must be self-motivated and Goal Oriented.
  • CDK Parts experience (preferred)
  • Have good communication skills.
  • Must be detail oriented.


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.