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Sales Account Specialist

1 month ago

McLean, United States Cision Full time

Account Specialists are responsible for holistically managing Cision's customer relationships from a mid-market brand, revenue, product, and renewal perspective. The objective is to retain 100% of revenue across various renewals and products. In addition, Account Specialists are responsible for all cross-selling efforts within their account base. A Cision Account Specialist will typically manage over 100 customer relationships with the spirit of the role to maximize customer success. Responsible for the retention and profitable growth of revenue within assigned customer accounts. Serves as the focal point of client contact, managing other resources (e.g., broadcast, Insights, compliance specialists, sales leadership, executive management, billing, contracts, editorial, sales support, customer service, etc.) to ensure the client is well serviced and takes advantage of all appropriate products/solutions. Advises clients in the areas of message development, distribution, monitoring, and measurement. Responsibilities: Maintain high on-time renewal rates within a portfolio of current customers Grow business through cross-selling and up-selling Provide expertise and solutions-based selling with the entire suite of Cision products and services Requirements: The ability to sell value at all levels over the phone 0-1 years of sales experience focused on growing existing business or new business A proven track record of growing business from an established client base, preferred A communications, public relations, or journalism background, preferred Ability to adapt, overcome objections, and learn complex solutions Experience selling in the PR vertical, preferred Strong time management skills

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