Knowledge Management Specialist
2 weeks ago
About the Role:
We are looking for a Knowledge Management Specialist to join our Process Management team in our Phoenix call center. This person will o wn the research, writing, and editing or professional quality process and job guide documentation that establishes standard procedures across our operational teams in a financial services contact center environment.
What You'll Do:
Understand and operate within existing change management requirements, often in varying time constraints and levels of details.
Demonstrate the ability to execute the translation of high-level conceptual information and ideas to written material that is thorough and thoughtful for the intended audience
Operate within and actively contribute to a growing and structuring program with a senior mentality towards resolutions, improvements, and increasing structure to the program appropriately over time.
Serve as a subject matter expert on operational procedure and processes, advising leadership through sound decision-making on process optimization or areas of risk.
Serve as a senior individual contributor on the operations policy and procedure team, leading by example, displaying a high level of ownership, and mentoring others.
Interact and proactively communicate with varying levels of department and operations leadership to ascertain areas of need or improvement in the program
What We Look For:
2+ Years of experience directly related to procedural documentation and content creation
Formal writing or technical procedural writing experience required
Exceptional verbal and written communication skills
Bachelor's degree required
Financial services regulatory and compliance knowledge required
Experience in a startup, fintech, or fin-serv call center environment required
Sense of ownership and responsibility towards troubleshooting issues and solutions with a self-motivation to accept and complete tasks
Highly organized individual with the ability to effectively balance a high volume of tasks of varying degrees of complexity, urgencies, and topics
Expert proficiency with Google Suite and Microsoft Office
Ability to thrive in an intense, do-it-yourself, start-up environment that has a fast pace and continuous change with ease and comfort
Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround; and ability to switch gears at a moments notice
Ability to complete a high volume of tasks and projects with little or no guidance on time management and work organization
Able to maintain a high level of integrity and discretion in handling confidential information
What We Offer You:
Competitive salary and stock option plan
100% paid coverage of medical, dental and vision insurance
Flexible PTO
Opportunities for professional growth and development
Paid parental leave
Health & wellness initiatives
#BI-Hybrid LI-Hybrid
#J-18808-Ljbffr
-
Recertification Specialist
5 days ago
Phoenix, United States McCormack Baron Management Inc. Full timeRecertification Specialist Reports to the Property Manager Date Written or Revised: November 21, 2023 FLSA: Non-Exempt Key Responsibilities (Essential Duties and Functions) This list of duties and responsibilities is not all-inclusive and may expand to include other duties and responsibilities based on business need. * The primary responsibility of the...
-
IT Asset Management Specialist
2 weeks ago
Phoenix, United States ConsultNet Full timeIT Asset Management Specialist Phoenix, AZ 4+ Month Contract: $20-$30 per hour Our client is seeking a highly organized and detail-oriented IT Asset Management Specialist to join their IT departmentThe IT Asset Management Specialist will help with maintaining the lifecycle management of information technology assets, including procurement, deployment, and...
-
HW Configuration Management Specialist
2 days ago
Phoenix, United States L3 Technologies Full timeJob Title: Configuration Management Specialist Job Location: Phoenix, AZ, Grand Rapids, MI or St. Petersburg, FL Job Schedule: 9/80 Job Description: The Specialist, Configuration Management Analyst provides configuration and data management support to their assigned program(s). The role will be responsible for planning, managing, and reporting on the...
-
Supervisory Grants Management Specialist
2 weeks ago
Phoenix, United States Assistant Secretary for Public and Indian Housing Full timeSummary This position is located at Department of Housing and Urban Development , Assistant Secretary for Public and Indian Housing . This opportunity is also open to Status eligibles under announcement 24-HUD-955 . Please refer to that announcement for details on open period, eligibility, and how to apply. Duties As a Supervisory Grants...
-
Financial Management Specialist
2 weeks ago
Phoenix, United States Veterans Benefits Administration Full timeSummary This position is located in the Training Division of the Office of Financial Management (OFM), Veteran Benefits Administration (VBA). The incumbent serves as an analyst performing a wide variety of financial administration, analytical, and training duties to ensure the propriety and integrity of VBA financial systems, policies, procedures,...
-
Air Traffic Control Specialist
2 weeks ago
Phoenix, United States Federal Aviation Administration Full timeSummary Serves as a Staff Support Specialist (MSS- I) at an ATC-11 terminal facility. Responsible for tactical, strategic. and administrative support of multiple program areas. Duties Serves as a Staff Support Specialist (MSS- I) at an ATC-11 terminal facility. Responsible for tactical, strategic. and administrative support of multiple program...
-
Office Services Specialist
3 days ago
Phoenix, United States IST Management Services, Inc. Full timeOverview We are seeking driven, professional entry level candidates to join our team. As a Office Service Specialist, you will work with your team to execute all site operations pertaining to mail room services, copy/print/scan services and back up reception services. Location: Downtown Phoenix Law Firm Schedule: 9:00 AM - 6:00 PM, no nights, no weekends!...
-
Performance Management Specialist
3 weeks ago
Phoenix, United States HR Exec Recruiting Firm Full timeWe're recruiting for a Talent Management Specialist with experience in Performance Management and Talent Reviews. You will work closely with leadership and HR teams to analyze existing performance, talent review and succession program processes, identify areas for improvement, and implement solutions that streamline operations, and create a positive...
-
Performance Management Specialist
3 weeks ago
Phoenix, United States HR Exec Recruiting Firm Full timeWe're recruiting for a Talent Management Specialist with experience in Performance Management and Talent Reviews. You will work closely with leadership and HR teams to analyze existing performance, talent review and succession program processes, identify areas for improvement, and implement solutions that streamline operations, and create a positive...
-
Marketing Communications Specialist
2 weeks ago
Phoenix, United States Moon Moments Ltd Full timeMarketing Communications Specialist | Entry-Level position | Weekly PayFull Time | Phoenix, AZ | Immediate StartWe are seeking to recruit a motivated and dynamic Marketing Communications Specialist to join our client's team. The ideal candidate will thrive in a fast-paced environment and be able to manage a full sales pipeline, engage customers, and explain...
-
Business Development Specialist
3 weeks ago
Phoenix, Arizona, United States findojobs Full timeThe Business Development Specialist is responsible for maintaining strong relationships with customers and commercial management for tolling services. The business development specialist reports to the manufacturing commercial manager with a dotted line to the plant manager.Duties and Responsibilities:Develop strong customer relationships at multiple levels...
-
Warehouse Management System
3 hours ago
Phoenix, United States JA Solar AZ LLC Full timeJob Summary: The WMS Specialist is responsible for the WMS information management, storage, and analysis of information through computer networks, systems, and computer databases. Responsibilities include but are not limited to efficiency, installing, maintaining, and supporting the....
-
Business Manager
2 weeks ago
Phoenix, United States ConAm Management Corporation Full time** Business Manager (Assistant Manager) - CIRQ44** **Job Category****:** Property Mgt Onsite **Requisition Number****:** BUSIN003733 Showing 1 location **Job Details** **Description** CONAM Management Corporation is part of The CONAM Group, a multi-family property investment and management firm established in 1975 that specializes in conventional and...
-
Transfer Specialist
6 days ago
Phoenix, United States Assetmark Full timeJob Description: - AssetMark is a leading strategic provider of innovative investment and consulting solutions serving independent financial advisors. We provide investment, relationship and practice management solutions that advisors use in helping clients achieve wealth, independence and purpose. - The Job/What You'll Do: - The Transfer Specialist is a...
-
Media Specialist
3 days ago
Phoenix, United States Morozko Forge, LLC Full timeCompany DescriptionMorozko Forge, LLC is a company that focuses on building the knowledge and equipment necessary for people to live longer, more natural, and healthful lives. One of their innovative products is the Morozko Forge, the first ice bath in the world to make its own ice. Unlike traditional cold tubs, cold plunges, or cold showers, Morozko ice...
-
Proposal Specialist
2 days ago
Phoenix, United States CDK Global Full timeCDK Global is the leader in providing integrated technology solutions to dealerships world-wide and is looking for a Proposal Specialist for the Sales Operations team. Seeking an experienced Proposal Specialist that will collaborate with teams on various proposal-related documents to edit materials, improve their quality, and ensure they are editorially...
-
Medical Billing Specialist
5 days ago
Phoenix, United States Denova Collaborative Health Full timeMedical Billing Specialist Job Purpose: The Medical Billing Specialist provides revenue cycle services by handling claim submissions, balancing accounts receivable bills, and updating computer records with data. Main Duties and Responsibilities: * Process, prepare, and submit all insurance claims, including Medicare billing forms * Complete insurance...
-
Marketing Communications Specialist
2 days ago
Phoenix, United States Moon Moments Ltd Full timeMarketing Communications Specialist | Entry-Level position | Weekly Pay Full Time | Phoenix, AZ | Immediate Start We are seeking to recruit a motivated and dynamic Marketing Communications Specialist to join our client’s team. The ideal candidate will thrive in a fast-paced environment and be able to manage a full sales pipeline, engage customers, and...
-
Inventory Management Specialist
3 weeks ago
Phoenix, United States ARIZONA ARTHRITIS & RHEUMATOLOGY ASSOCIATES Full timeJob DescriptionJob DescriptionDescription:Recently named one of the Arizona’s Top Workplaces, Arizona Arthritis & Rheumatology Associates, PC., is the largest private Rheumatology practice in the United States. The practice has over 60 healthcare providers, 15 clinical sites and over 300 employees providing assessment and treatment of rheumatological,...
-
Power Quality Specialist III
2 weeks ago
Phoenix, United States Prism Professional Services Group, LLC. Full timeThe Power Quality Specialist III position will be focused on third party Electrical QA/QC and commissioning. A Specialist is considered a lead position at Prism and a representative of our company and values. As a specialist, you are expected to execute your job scope while training lower level technicians/specialists and build customer relationships....