Patient Service Representative
1 month ago
Job Description: This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patients account within Intermountain's policies and procedures. Must be local to the Denver area Greets patients, answers phones, takes messages, returns calls, and provides needed information, while documenting all phone calls accurately and completely in the electronic medical record (EMR). Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations. Registers patients, confirms, enters, and/or updates all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients. Obtains copies of insurance card(s), forms of ID, and signature(s) on all required forms. Verifies information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization. Completes the Medicare Secondary Payer (MSP) questionnaire when applicable. Verifies insurance to determine coordination of benefits and obtains authorization and/or referrals as required. Screens for non-covered services and waiver of liability (ABN) through automated screening at the time of service. Informs self-pay patients of liability due and prepayment requirements. Prepares estimate of procedures, calculates advance payment requirements on previous or bad debt and current balances. Refers potentially eligible patients to financial counseling and/or contract eligibility vendor(s). Refers complex or non-compliant patient financial issues to Clinic Manager or Revenue Service Center. Collects patient payments and provides accurate receipt. Posts payments in the system. Reconciles receipts with cash collected and completes required balancing forms. Documents patient account notes for all interactions/transactions. Maintains department and/or individual work queues and reports as required. Prepares medical records for patient appointments by compiling information from various sources to include authorizations and non-Epic documentation. Accurately scans medical records as required for Medical Group or specialty office. Promotes the mission, vision, and values of SCL Health, and abides by service behavior standards. Performs other duties as assigned. Minimum qualifications: One year of customer service experience involving interactions with customers in person and by phone. Professional manner and strong interpersonal and communication skills. Demonstrated basic computer skills and data entry. Preferred Qualifications: High school diploma or GED. Physical Requirements: No Additional Description Available Location: Lutheran Clinic Work City: Wheat Ridge Work State: Colorado Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.29 - $22.54 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. All positions subject to close without notice. #J-18808-Ljbffr
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Patient Service Representative
2 days ago
Washington, Washington, D.C., United States MedStar Health Full timeCustomer Service RepresentativeMedStar Health seeks a highly motivated Certified Medical Assistant to join our team as a Clinical Access Specialist.In this role, you will serve as the primary point of contact for patients and their families, providing exceptional customer service and ensuring smooth communication with practice site staff.The ideal candidate...
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Patient Service Representative
1 month ago
Washington, United States Children's National Health System Full timeJob Title: Patient Service RepresentativeAbout the Role:We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Children's National Health System. As a key member of our front office staff, you will play a vital role in ensuring that patients receive exceptional care and service.Key Responsibilities:- Greet...
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Patient Service Representative
3 days ago
Washington, Washington, D.C., United States Metroderm DC Full timeA Day in the LifeAre you a people person with excellent organizational skills? Do you thrive in a dynamic medical environment where no two days are ever the same? If so, we invite you to apply for the Patient Service Representative role at Metroderm DC. As a key member of our front office team, you will play a vital role in ensuring seamless patient...
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Patient Services Representative
3 months ago
Washington, United States US Fertility Full timeEnjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.The work we do building...
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Patient Services Representative
4 months ago
Washington, United States US Fertility Full timeEnjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.The work we do building...
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Connect Care Patient Service Representative
1 month ago
Washington, United States Intermountain Healthcare Full timeJob Description: This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. Uses available tools to complete timely and quality submission of bills and follows-up on patient accounts to ensure the prompt and accurate receipt of payments. Uses...
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Patient Services Specialist
1 week ago
Washington, United States Providence Health & Service Full timeDescription The Patient Services Representative II (PSR II) primary function includes the following: checking in patients, answering telephones, scheduling patients, and performing other designated clerical tasks essential for the smooth operation of the department. May float to other physician office sites as requested. Involves general guidance and...
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Patient Services Representative
2 days ago
Washington, United States GW Medical Faculty Associates Full timeJob DescriptionScheduling and Registration: Schedules patient appointments, tests, and procedures using a computerized scheduling system; prepares appointment notices; schedules physician referrals inside and outside the MFA.Customer Service: Provides effective customer service during the reception, scheduling, registration, and cash collection...
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Bilingual Patient Advocate
1 week ago
Washington, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be 100% onsite at a hospital in Washington, DC. The Full Time schedule for this role will be Monday-Friday; 3pm-11:30pm with 1 weekend per month (Saturday and Sunday; 8am-4:30pm). Job Summary The purpose of this position is...
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Patient Experience Representative
3 weeks ago
Washington, Washington, D.C., United States Whitman-Walker Health Full timeCareer OpportunityWe are seeking a highly skilled Client Services Representative to join our team at Whitman-Walker Health. In this role, you will work closely with patients to facilitate access to medical care. Your fluency in Spanish or Amharic will enable you to effectively communicate with our diverse patient base.
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Patient Service Representative
2 weeks ago
Washington, Washington, D.C., United States A Rae Full timeJob SummaryThe ideal candidate for this position will possess excellent communication and interpersonal skills, as well as strong organizational and time management abilities. As a Front Desk Receptionist at A Rae, you will be responsible for greeting patients, answering calls, and assisting with transactions.Duties and Responsibilities:- Greet patients and...
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Patient Experience Representative
4 weeks ago
Washington, United States Advantia Health Full timeAbout Us:Advantia Health is transforming healthcare for all women by setting a higher standard of care and convenience while reducing unnecessary costs. We take time to listen, answer questions completely, and offer helpful technology between visits so that our patients are empowered and at ease.Job Description:We are seeking a highly motivated and organized...
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Patient Experience Representative
16 hours ago
Washington, Washington, D.C., United States Advantia Health Full timeAbout UsLiv by Advantia Health is a leading provider of healthcare services, dedicated to transforming the way women receive care. We believe in delivering compassionate, high-quality care that exceeds expectations and prioritizes the well-being of our patients. As a Front Desk Representative, you will be an integral part of our team, working closely with...
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Patient Engagement Representative
2 weeks ago
Fort Washington, Pennsylvania, United States Advanced RX LLC Full timeJob Title: Patient Engagement RepresentativeWe are seeking an enthusiastic and customer-focused Patient Engagement Representative to join our team at Advanced RX LLC. As a key member of our Patient Service and Sales team, you will play a critical role in engaging with patients over the phone to promote our services and drive business growth.The ideal...
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Patient Access Representative
3 months ago
Washington, United States Children's National Health System Full timeDemonstrate accuracy of scheduling patients using the applicable scheduling system for the department. Verify applicable charge codes corresponds with diagnostic codes. Enter information into billing/registration system. Complete computer aided, on-l Patient Access, Representative, Patient, Payment, Insurance, Healthcare, Information
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Taxpayer Services Representative
4 weeks ago
Washington, United States Internal Revenue Service Full time**About the Role**We are seeking a highly skilled Taxpayer Services Representative to join our team at the Internal Revenue Service (IRS). As an IRS Secretary (OA), you will play a crucial role in supporting the Office of Chief Counsel by providing exceptional administrative support.About UsThe IRS is committed to serving America's taxpayers fairly and with...
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Patient Access Representative
7 days ago
Washington, United States Children's National Medical Center Full timeJob Description - Patient Access Representative (2400029Y)This position reports to the Patient Access Supervisor or Manager. Provide patient services and administrative support in ancillary operations. Interact with parents, patients, physicians, and other staff under moderate supervision in a courteous manner. Collect and verify all demographic information...
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Patient Services Representative
20 hours ago
Washington, Washington, D.C., United States Dental Dreams Full timeWhy Work With UsWe are proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability,...
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Customer Service Representative
2 days ago
Washington, Pennsylvania, United States CVS Health Full timeCVS Health is a leading retail pharmacy chain that offers a wide range of services to our patients and customers. We are seeking a Customer Service Representative to join our team who will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our patients and customers.The estimated salary for this role is...
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Patient Services Manager
2 weeks ago
Washington, United States Medstar Full timeMedStar Health is committed to delivering high-quality patient care and services. As a Patient Navigator, you will play a vital role in achieving this goal by coordinating patient care and facilitating communication between patients, families, and healthcare providers. Our ideal candidate will possess excellent organizational and interpersonal skills, with...
