Patient Engagement Representative

5 days ago


Fort Washington, Pennsylvania, United States Advanced RX LLC Full time
Job Title: Patient Engagement Representative

We are seeking an enthusiastic and customer-focused Patient Engagement Representative to join our team at Advanced RX LLC. As a key member of our Patient Service and Sales team, you will play a critical role in engaging with patients over the phone to promote our services and drive business growth.

The ideal candidate will have excellent verbal and written communication skills, be comfortable reaching out to customers proactively while handling inbound requests daily, and possess a proven track record of meeting performance metrics for customer satisfaction, revenue targets, and conversion rates.

About the Role
  • Engage with patients over the phone to promote our customized compound medications.
  • Process prescription orders and provide excellent customer service to patients.
  • Work collaboratively with our team to develop and implement engagement strategies.

The successful candidate will have experience working directly with customers in a transactional sales or customer support capacity and be able to navigate multiple web-based platforms efficiently.



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