Customer Service Representative

1 month ago


Bedford, United States DBD Staffing Full time

Customer Service Representative - Insurance Agency Office location Saxton, PA Local, secure, Insurance Agency is seeking an outgoing, client focused and dependable Customer Service Representative in the Saxton area. Qualifications: Previous client-facing customer service experience Professional and friendly customer service experience required Strong computer knowledge and excellent typing skills; Experience with Microsoft OS Must be enthusiastic, confident, outgoing, and highly motivated Strong computer knowledge and excellent typing skills Strong interpersonal communication skills Strong ability to communicate clearly via written and verbal communications Must be able to multi-task and meet deadlines High School diploma or GED is required Responsibilities: Input data and process paperwork via written and electronic communications Provide prompt, accurate, and friendly customer service Accept payments and answering billing questions Issuing certificates of insurance Processing mail Complete other administrative duties as needed such as data entry, filing, etc. Take incoming phone calls, respond to emails, and ensure the appropriate people receive all relevant information Maintain a strong work ethic with a total commitment to success each day Ability to work in a team environment Understands how to utilize a database for processing client information Establish customer relationships and follow up with customers, as needed Schedule and Compensation Overview: Monday - Friday 8:30am to 4:30pm Hourly position based on experience Individual Medical, Dental, and Vision coverage the 1st of the month following 60 days of employment 401k with company profit sharing deposits upon eligibly Company paid Life and Disability insurance Eligible to earn paid time off and holiday pay *All job opportunities listed by DBD Staffing are Direct Hire positions. DBD does not offer temporary staffing positions. We advertise and pre-screen candidates directly for the companies hiring teams.



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