Customer Service Representative Position
7 days ago
Job Title: Customer Service Representative Position
The Animal Hospital in Bedford, IN is currently seeking an experienced customer service representative to join our team.
We prioritize providing exceptional service to our clients and strive to create a positive and supportive work environment for our employees.
Responsibilities Include:
- Patient Intake: Welcoming patients, collecting information, and preparing them for their appointment
- Phone and Email Support: Responding to phone and email inquiries, addressing client concerns, and scheduling appointments
- Office Operations: Maintaining accurate records, processing transactions, and performing administrative tasks
- Sales Support: Assisting clients with purchasing pet supplies and other products
Requirements:
- Education: High school diploma or equivalent required
- Communication Skills: Excellent verbal and written communication skills
- Technical Skills: Proficiency in computer software applications, including word processing, spreadsheets, and database management
- Interpersonal Skills: Ability to work effectively with clients, veterinarians, and other hospital staff
Compensation and Benefits:
- Salary Range: $45,000 - $65,000 per year, based on experience
- Revenue Share Bonus Program: Eligible for revenue share bonus program
- Medical, Dental, and Vision Insurance: Comprehensive insurance coverage
- 401(k) Plan: Employer-matched 401(k) plan
- Paid Time Off: Generous paid time off policy
- Continuing Education: Opportunities for professional development and continuing education
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