Fleet Maintenance Customer Service Representative

4 weeks ago

Roseland, United States Star Leasing Full time

Job Summary: The Operations Specialist II plays a pivotal role in ensuring that the highest standards of customer service are provided for our customers and vendors. A front-line representative of CTL, the Operations Specialist II for the Refrigeration Department is responsible for the entire life cycle of a service request from intake to resolution. Duties/Responsibilities: Every NEWCO employee is expected to take care of their health and work safely at all times for themselves, their families, and the safety of their coworkers Understand and comply with NEWCO’S Core Values and company policies in everything you do Communicate, model, and monitor compliance with NEWCO’S Core Values and policies and incorporate them into performance plans, coaching, and corrective action. Answer incoming phone calls and emails for service, dispatch for road-side assistance as needed, and resolve customer requests regarding maintenance, repairs, registrations, license plates, and other inquiries Use CTL internal database software (Dossier) and Excel (CTL Dashboard) to properly log, research, and complete repairs. Create work orders, obtain approvals, notify vendors and customers Work with vendors to obtain and handle estimates Follow up with vendors for information and customers with status updates Learn how to accurately pro-rate tires Maintain and update the master vendor list Ensure accuracy of data and service information for invoicing Follow standard operating procedures to meet quality standards within the Operations Department Partner with customers, vendors, and our sales team to ensure the highest level of service Able to perform the responsibilities of an Operations Specialist I Proficient with CTL internal database (Dossier) and tracking system (Dashboard) Know all parts of a Refrigerated Trailer Understand standard repair times and average costs to identify instances of overcharging Understand vendor estimates and invoices Understand and utilize the relationship between Operations and AP Supervisory Responsibilities: None Required Skills/Abilities: Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. General automotive understanding that may include trailer lift gate hydraulics and/or refrigeration air conditioning Excellent communication and writing skills with attention to grammar Effective organizational, planning, and prioritization skills Excellent skills with programs such as Outlook, Word, Excel, and general related PC abilities Excellent telephone etiquette Aptitude for learning and high productivity in a fast-paced environment Professional attitude and team player Organized and self-motivated individual Willingness to learn and grow Refrigerated Trailer knowledge is preferred Physical Requirements: The employee is regularly required to talk, hear and listen, sit, and use hands and fingers The employee is required to stand, walk, and occasionally reach with hands and arms The employee is required to lift no more than 40 pounds Work Environment: Office Environment #J-18808-Ljbffr

  • Customer Service Representative

    3 days ago

    Roseland, Nebraska, United States Nexus Technologies Full time

    Join Our Team as a Customer Service RepresentativeWe are a rapidly growing, financially stable family-owned company, a great team with a positive work environment, opportunities for personal growth, the opinions of all employees are valued, laughter is encouraged, 100% customer-oriented.About the RoleWe are seeking a versatile, cheerful, highly motivated...

  • Pharmacy Customer Service Representative

    3 days ago

    Roseland, New Jersey, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized pharmacy environment.Key ResponsibilitiesCustomer Service:...

  • Automotive Equipment Specialist

    24 hours ago

    Roseland, New Jersey, United States Verizon Full time

    Job SummaryWe are seeking a skilled Automotive Equipment Specialist to join our team at Verizon. As a key member of our maintenance team, you will be responsible for ensuring the reliability and efficiency of our fleet vehicles and equipment.Key ResponsibilitiesMaintenance and Repair: Perform routine maintenance and repairs on all types of motor vehicles and...

  • Customer Success Representative

    7 days ago

    Roseland, Nebraska, United States DISH Full time

    Job OverviewCompany ProfileDISH, a leading telecommunications company, has been revolutionizing the industry for over 40 years. Our business encompasses a wide range of services, including satellite television, live-streaming, smart home installation, mobile plans, and products. We are committed to delivering innovative solutions to our customers.Department...

  • Customer Acquisition Specialist

    6 days ago

    Roseland, New Jersey, United States DISH Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Development Representative to join our team at DISH. As a Sales Development Representative, you will be responsible for selling DISH and Boost products and services to new and existing customers.Key ResponsibilitiesSell DISH and Boost products and services to new and existing...

  • General Cleaner

    2 months ago

    Roseland, United States Diversified Maintenance Full time

    General CleanerSummary The General Cleaner performs cleaning related tasks as outlined in the contract between the company and the customer. This person reports any problems, or suspicious activity to the appropriate supervisor or manager. Part-time, Monday, Wednesday, Friday & Saturday, 3 hours per day, $10/hrJob Duties • Empty trash and recycling •...

  • Branch Service Operations Manager

    2 weeks ago

    Roseland, New Jersey, United States Canon Solutions America Full time

    Manager, Branch Service About the Role Are you a natural leader with a passion for delivering exceptional customer service? If you thrive in a dynamic environment and enjoy guiding a skilled team of specialists, this position may be the perfect fit for you.Canon Solutions America is on the lookout for a Manager, Branch Service to oversee our dedicated team...

  • Branch Service Operations Manager

    2 weeks ago

    Roseland, New Jersey, United States Canon USA & Affiliates Full time

    About the PositionAre you a natural leader? Do you thrive on delivering exceptional customer service while managing a skilled team of professionals? If so, you may be the ideal candidate for this role.Canon Solutions America, a leader in technology and service solutions, is seeking a Manager of Branch Service to oversee our dedicated team of Digital Services...

  • Retention Representative

    3 weeks ago

    Roseland, United States DISH Full time

    Company Summary: DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network. Today, our brands include...

  • Retention Representative

    1 week ago

    Roseland, United States GradBay Full time

    Our client is reredefining what it means to build a successful career. As a Retention Representative - Training Provided, youll enjoy 100% inbound calls no cold calling, ever along with uncapped commission opportunities that reward your hard work and dedication. What We Offer: Comprehensive Training: No experience? No problem! We provide all the training...

  • General Cleaner

    2 weeks ago

    Roseland, United States Diversified Maintenance Systems, LLC Full time

    General Cleaner Summary The General Cleaner performs cleaning related tasks as outlined in the contract between the company and the customer. This person reports any problems, or suspicious activity to the appropriate supervisor or manager. Part-time, Monday, Wednesday, Friday & Saturday, 3 hours per day, $10/hr Job Duties •         Empty trash...

  • General Cleaner

    2 months ago

    Roseland, United States Diversified Maintenance-RWS, LLC Full time

    Job DescriptionJob DescriptionGeneral CleanerSummaryThe General Cleaner performs cleaning related tasks as outlined in the contract between the company and the customer. This person reports any problems, or suspicious activity to the appropriate supervisor or manager.Part-time, Monday, Wednesday, Friday & Saturday, 3 hours per day, $10/hrJob Duties· Empty...

  • Retention Representative

    1 week ago

    Roseland, United States GradBay Full time

    Our client is reredefining what it means to build a successful career. As a Retention Representative - Training Provided, you’ll enjoy 100% inbound calls – no cold calling, ever – along with uncapped commission opportunities that reward your hard work and dedication.What We Offer:Comprehensive Training: No experience? No problem! We provide all the...

  • Retention Representative

    3 days ago

    Roseland, United States DISH Full time

    Company Summary: DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network. Today, our brands include...

  • Retention Representative

    2 weeks ago

    Roseland, United States DISH Network L.L.C Full time

    **Company Summary** DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network. Today, our brands include...

  • Retention Representative

    7 days ago

    Roseland, United States DISH Network L.L.C Full time

    DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and pro Retention, Representative, Training, Retail, Mobile, Compensation

  • Oracle Financial Services Analyst

    1 week ago

    Roseland, New Jersey, United States System Soft Technologies Full time

    **Job Summary:**The client is seeking a highly skilled Oracle Financial Services Analytical Applications (OFSAA) expert to join their team at System Soft Technologies.**Key Responsibilities:**As an OFSAA expert, you will be responsible for developing software applications, creating technical specifications, and implementing Agile/iterative development...

  • Automotive Service Consultant

    2 weeks ago

    Roseland, Nebraska, United States AAA Northern California, Nevada & Utah Full time

    About UsAt AAA Northern California, Nevada & Utah, we are committed to our mission of fostering lifelong relationships with our members. Our guiding principles, referred to as "Our House," form the bedrock of our operations as we innovate for the future.Why Join Our Team?Competitive Compensation - Participate in our annual incentive program based on your...

  • Branch Service Operations Manager

    2 weeks ago

    Roseland, Nebraska, United States Canon Solutions America, Inc. Full time

    Manager, Branch ServiceAbout the RoleAre you a natural leader with a passion for delivering exceptional customer service? If managing a skilled team of specialists while ensuring customer satisfaction resonates with you, this role may be the perfect fit. Canon Solutions America, a leader in technology and service solutions, is seeking a Manager, Branch...

  • Digital Service Specialist

    4 days ago

    Roseland, New Jersey, United States Canon Solutions America, Inc. Full time

    Job SummaryWe are seeking a highly skilled Digital Service Specialist to join our team at Canon Solutions America, Inc. As a key member of our Field Operations team, you will be responsible for delivering exceptional service and support to our customers, ensuring their Canon-supported products are maintained to the highest standards.Key...