Customer Success Manager-Existing Clients- US Remote

2 months ago


Little Ferry, United States Talentify.io Full time

Employer Industry: Technology Solutions Provider

Why Consider This Job Opportunity

Competitive pay with opportunities for growth and career advancement within the organization Chance to work with a diverse range of clients in various industries Collaborative and dynamic work environment Opportunity to work with SAP software and gain valuable experience in ERP system implementation Focus on customer success and delivering exceptional user experience Embrace change and contribute to the continuous improvement of processes and services

What To Expect (Job Responsibilities)

Protect Annual Recurring Revenue for the team Manage assigned accounts effectively to prevent churn Assist, support, and attain New Revenue through upsell opportunities Maintain and lead sales pipeline for assigned existing clients Respond to client escalations

What Is Required (Qualifications)

Bachelor's degree in any field, with emphasis on Business Management, Accounting, Finance, or related areas A minimum of 5 years of experience working in a similar capacity within an ERP system implementation environment or SaaS space Professional certification in SAP Customer Engagement Executive (CEE) is an asset Proven record of successfully managing large accounts and maintaining Annual Recurring Revenue Excellent client engagement skills

How To Stand Out (Preferred Qualifications)

Strong technical aptitude Good problem-solving and critical-thinking abilities Great communicator with excellent interpersonal and relationship-building skills

#TechnologySolutions #CustomerSuccess #CareerOpportunity #SAPSoftware #GrowthMindset

At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. #J-18808-Ljbffr



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