Central Intake Clinical Specialist

2 months ago


Chicago, United States The Alden Network Full time

JOB DESCRIPTIONTITLE: Central Intake Clinical SpecialistREPORTS TO: Director of Central Intake & Census Development, VP of Network Services. I. JOB SUMMARYThe Central Intake Clinical Specialist is responsible clinically reviewing patient referrals in a timely manner and responding promptly to the referral source with an acceptance or denial. Primary referral sources are hospitals; however, the Central Intake Clinical Specialist may also be assigned referrals to review from other sources, including but not limited to home health services, assisted living facilities, independent living facilities and other skilled nursing facilities. Focus of this role is on census development by expediting timeliness of acceptances and by increasing volume of acceptances, thereby ensuring admission growth. Responsibilities also include creating a brief summary of pertinent patient data and sharing with key personnel from the receiving facility, maintaining a daily log of patients reviewed, tracking of any denial reasons, proactively notifying appropriate staff if referral sources are waiting for a response to ensure referral source satisfaction, and actively reaching out to discuss challenging cases in an effort to meet patient needs whenever possible in order to secure admissions. This role is also encouraged to identify gaps or barriers in the admission process and make recommendations as appropriate. The Central Intake Clinical Specialists will identify, support, and grow key relationships with Alden Network referral partners through consistent timely follow up electronically, by phone or face to face. Most desirable candidates will possess either an RN or LPN license; however, non-licensed healthcare professional with a strong background in skilled nursing and rehabilitation facilities are also possible. The Clinical Intake Specialist might work remotely, on-site, or a combination of the two. Occasional in-person meetings and attendance at events to represent the Central Intake Department will be required. This role will be primarily working via computer, so computing knowledge as well as the ability to self-motivate and work independently are essential. Professional written communication skills are a must, and a marketing or business development background is a plus. II. QUALIFICATIONSA. Nurse (LPN or RN) preferred.B. Must have at least one year of experience in long term and/or acute careC. Must have the ability to complete clinical reviews and determine the appropriate placement.in determining placement and care needs for referrals.D. Must possess the ability to collaborate with other clinicians E. Must be proficient in Microsoft Word, Excel, and other technological programs.F. Must possess excellent written and verbal communication skills.C. Must be able to read, write and speak the English language in an understandable manner.D. Must possess the ability to make independent decisions when circumstances warrant such action.E. Must possess the ability to deal tactfully with customers, family members, visitors, personnel, government agencies/personnel, and the general public.F. Must be personable, enthusiastic, and resourceful.III. PHYSICAL REQUIREMENTSA. Must be able to move intermittently throughout the work day.B. Must be able to cope with the mental and emotional stress of the position.C. Must be in good general health and demonstrate emotional stability.D. Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and at times hostile people.E. Passion to create a customer- centric experience for the Alden NetworkF. Must be willing to work and win as a team. G. Perform other related duties as assigned.IV. ESSENTIAL FUNCTIONSA. Timely review and respond to new incoming hospital referrals. Determination of medical complexities of referrals and most appropriate placementB. Collaborate with facilities on the medical, physical and equipment needs of accepted referralsC. Track and manage all referrals in active time utilizing logs provided.D. Communicate with referral sources on the acceptance, or reason for denial of referrals. E. Communicate with facility staff to ensure accuracy of information relating to bed availability, resident/patient needs, isolation and/or transfers to hospitals. F. Develop positive partnerships with referral providers, Alden Facilities, Home Care business as well with their marketing personnel. G. Proactively participate in continuous improvement activities for the Alden Network. H. Ensure responses to referrals 24/7 through coordination of other intake partners and facility admissions personnel



  • Chicago, United States The Alden Network Full time

    JO B D E S CR I P T I ON T I T LE: Central Intake Clinical Specialist R E P O R T S T O : Director of Central Intake & Census Development, VP of Network Services. I.JOBSU MM A R Y The Central Intake Clinical Specialist is responsible clinically reviewing patient referrals in a timely manner and responding promptly to the referral source with an acceptance or...


  • Chicago, Illinois, United States The Alden Network Full time

    JOB DESCRIPTION TITLE:Central Intake Clinical SpecialistREPORTS TO:Director of Central Intake & Census Development, VP of Network Services. JOB SUMMARYThe Central Intake Clinical Specialist plays a crucial role in the healthcare system by conducting clinical evaluations of patient referrals efficiently and providing timely feedback to the referring sources...


  • Chicago, Illinois, United States The Alden Network Full time

    JOB DESCRIPTIONPOSITION:Central Intake Clinical SpecialistREPORTS TO:Director of Central Intake & Census Development, VP of Network Services.OVERVIEW:The Central Intake Clinical Specialist plays a crucial role in the clinical evaluation of patient referrals, ensuring timely responses to referral sources regarding acceptance or denial of patients. This...


  • Chicago, Illinois, United States The Alden Network Full time

    JOB DESCRIPTIONTITLE:Clinical Intake CoordinatorREPORTS TO:Director of Central Intake & Census Development, VP of Network Services.I. JOB SUMMARYThe Clinical Intake Coordinator plays a pivotal role in the clinical evaluation of patient referrals, ensuring timely responses to referral sources regarding acceptance or denial decisions.This position primarily...


  • Chicago, Illinois, United States Norwegian American Hospital Full time

    Position Overview: As a key member of the Norwegian American Hospital team, the Behavioral Intake Specialist plays a vital role in managing inquiries related to patient admissions from various sources, ensuring a seamless intake process.Key Responsibilities: - Oversee all inquiries directed to the department concerning admission referrals, documenting all...


  • Chicago, Illinois, United States The Alden Network Full time

    JOB DESCRIPTIONPOSITION:Clinical Intake CoordinatorREPORTS TO:Director of Central Intake & Census Development, VP of Network Services.JOB SUMMARYThe Clinical Intake Coordinator plays a crucial role in the assessment and evaluation of patient referrals, ensuring timely responses to referral sources regarding acceptance or denial of patients. This position...


  • Chicago, Illinois, United States Norwegian American Hospital Full time

    Position Overview: The Norwegian American Hospital is seeking a dedicated Behavioral Intake Specialist to manage inquiries related to patient admissions. This role is essential in ensuring a smooth intake process for individuals seeking mental health services.Key Responsibilities: - Oversee all admission referral inquiries from both internal and external...


  • Chicago, Illinois, United States Lumiere Children's Therapy Full time

    Position OverviewLumiere Children's Therapy is in search of a committed Patient Intake Specialist to enhance our team. We are interested in candidates who thrive on resolving complex challenges and are dedicated to providing exceptional service. If you possess a keen eye for detail and aspire to positively impact the lives of children, this opportunity is...

  • Intake Counselor

    2 weeks ago


    Chicago, United States The Salvation Army USA Central Territory Full time

    THE SALVATION ARMY NORTH AND CENTRAL ILLINOIS DIVISION Harbor Light POSITION DESCRIPTION POSITION TITLE: Intake Counselor LOCATION DEPT: Harbor Light REPORTS TO: Intake Coordinator FLSA CATEGORY: Non-Exempt STATUS TYPE: RFT DEPARTMENT MISSION To provide each client with positive, professional and quality service; always promoting respect dignity and...

  • Intake Specialist

    2 months ago


    Chicago, United States Dworkin and Maciariello Full time

    Salary: $40k + DOE Location: Must be in Chicago or willing to commute Schedule: Chicago office Job Overview: We are seeking a highly motivated Intake Specialist to join our dynamic team at the Illinois Hammer Injury Law Firm. With a team of experienced attorneys, we are dedicated to providing exceptional legal representation to our clients. We pride...


  • Chicago, United States Costa Ivone, LLC Full time

    Job DescriptionJob DescriptionGrowing PI & Workers Compensation Law firm seeks Legal Intake Specialist. A legal intake specialist serves as the first point of contact for prospective clients and forms relationships with professionals in similar roles at other firms to provide and receive referrals as needed.Compensation:$21 - $27 hourlyResponsibilities:Some...

  • Intake Specialist

    2 weeks ago


    Chicago, United States Legal Aid Chicago Full time

    Legal Aid Chicago encourages applicants with relevant volunteer and work experience, who have experiences with our client communities or individuals who identify as a person of color, LGBTQIA+, immigrant, or otherwise having backgrounds and experiences that are underrepresented in the legal profession to apply.For over 50 years, Legal Aid Chicago has...

  • Intake Specialist

    3 weeks ago


    Chicago, United States Legal Aid Chicago Full time

    Legal Aid Chicago encourages applicants with relevant volunteer and work experience, who have experiences with our client communities or individuals who identify as a person of color, LGBTQIA+, immigrant, or otherwise having backgrounds and experiences that are underrepresented in the legal profession to apply.For over 50 years, Legal Aid Chicago has...

  • Intake Specialist

    1 week ago


    Chicago, United States Legal Aid Chicago Full time

    Legal Aid Chicago encourages applicants with relevant volunteer and work experience, who have experiences with our client communities or individuals who identify as a person of color, LGBTQIA+, immigrant, or otherwise having backgrounds and experiences that are underrepresented in the legal profession to apply. For over 50 years, Legal Aid Chicago has...


  • Chicago, United States Saul Ewing LLP Full time

    Saul Ewing Arnstein & Lehr LLP - Conflicts and Intake Specialist - Chicago, Illinois This job was posted by Illinois Job Link . For more information, please see: Job Posting Saul Ewing is seeking a talented individual to join its conflicts department. The individual in this role can sit in one of the following offices: Baltimore, Boston, Chesterbrook,...

  • Intake Specialist

    1 week ago


    Chicago, United States DLA Piper Full time

    DLA Piper Intake Specialist Chicago, Illinois Apply Now DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let’s see what we can achieve....

  • Intake Specialist

    2 weeks ago


    Chicago, United States Legal Aid Chicago Full time

    Legal Aid Chicago encourages applicants with relevant volunteer and work experience, who have experiences with our client communities or individuals who identify as a person of color, LGBTQIA+, immigrant, or otherwise having backgrounds and experiences that are underrepresented in the legal profession to apply. For over 50 years, Legal Aid Chicago has...

  • Intake Specialist

    3 weeks ago


    Chicago, United States Legal Aid Chicago Full time

    Legal Aid Chicago encourages applicants with relevant volunteer and work experience, who have experiences with our client communities or individuals who identify as a person of color, LGBTQIA+, immigrant, or otherwise having backgrounds and experiences that are underrepresented in the legal profession to apply. For over 50 years, Legal Aid Chicago has...

  • Intake Specialist

    4 weeks ago


    Chicago, United States Metropolitan Family Services Full time

    Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services (MFS) has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois’ first comprehensive human...


  • Chicago, Illinois, United States Northeast Family Services Full time

    Position OverviewNortheast Family Services of Illinois is seeking a dedicated professionalAs a prominent and expanding organization with a presence across multiple states, we focus on delivering therapeutic services to individuals and families through various modalities including Telehealth, in-person, and home-based visits.The Client Intake Specialist plays...