Digital User Experience

3 weeks ago

Birmingham, United States LanceSoft Full time

title - Digital User Experience (UX) Content Strategist
Bilingual/Spanish
Remote
Contract to hire - Yes

Primary Responsibilities
Our bilingual content strategist is responsible for tailoring Spanish and English customer experiences via original content design, QC of vendor-translated content, and developing best practices in digital customer journeys.
Plans, designs, and creates digital content strategies to meet user needs and support business goals for projects across website and the mobile application
Provides strategic content recommendations and writing/editing support for a variety of projects
Builds positive, collaborative relationships with product managers/owners, and partners in UX, lines of business, legal, compliance, and marketing to deliver optimal user experiences
Leverages data, user research, and testing to inform content decisions and recommendations
Organizes content into logical taxonomies and/or task-based flows, employing information architecture and UX design best practices
Ensures all content is clear, easy to understand, and written in natural language, while also adhering to legal and compliance requirements
Performs content inventories, audits, and gap analysis
Provides content that is informed by the entire user experience, not just the immediate project
Collaborates with other UX content strategists to develop and maintain content style guides, voice and tone guidelines, and governance documentation
Facilitates content critiques, cross-functional workshops, and advises partners on content execution
Takes an omnichannel approach to content strategy
Works with executive leadership or senior staff when dealing with more complex issues, larger clients, projects, analyses, or internal relationships
Helps evolve content standards and advocates for application of these standards across the customer experience
May train or mentor less experienced associates

Requirements
Bachelor's degree in English, Journalism, Marketing or related
Ten (10) years of professional experience with User Experience (UX) writing, content strategy, or content design for websites or applications
Bilingual: Spanish, English

Preferences
Banking industry knowledge
Experience working in a highly regulated industry
Experience working with enterprise design systems or component libraries
Experience with collaborative user interface (UI) design tools (InVision, Figma, Sketch or similar tools)
Experience with Agile development process and associated project management tools including Jira and Confluence

Skills and Competencies
Ability to distill complex information or processes into simple steps or plain language
Ability to work on multiple projects at once
Adept at designing content for websites, applications, or other digital experiences
Excellent communication skills, including the ability to negotiate and influence
Excellent organization and time management skills
Experience working with multiple stakeholders for content approval
Keen attention to detail, to ensure quality and accuracy at each deliverable stage
Understanding of user-centered design methodology
Understanding of search engine optimization, using keyword research to inform strategy
Comments for Suppliers:

  • Help Desk Technician

    1 month ago

    Birmingham, United States Shift Digital Full time

    The Helpdesk Technician:Provides prompt, effective, and efficient support to end users with varying technical skill levels.Is responsible for maintenance of end-user hardware and software.Ensures that system hardware, operating systems and other software, and related procedures adhere to organizational values and company technology policies.FunctionsHelpdesk...

  • Help Desk Technician

    2 months ago

    Birmingham, United States Shift Digital Full time

    The Helpdesk Technician:Provides prompt, effective, and efficient support to end users with varying technical skill levels.Is responsible for maintenance of end-user hardware and software.Ensures that system hardware, operating systems and other software, and related procedures adhere to organizational values and company technology policies.FunctionsHelpdesk...

  • Digital Strategist

    3 weeks ago

    Birmingham, United States Deploy Alloy Full time

    About the job Digital Strategist Job Title: Digital StrategistAbout Alloy Digital Alloy Digital is a cutting-edge product development company specializing in custom software solutions. We leverage technical expertise and behavioral science principles to solve real-world problems, creating high-end, world-class digital experiences. Our approach empowers...

  • Digital Marketing Strategist

    2 months ago

    Birmingham, United States Deploy Full time

    Job Title: Digital StrategistAbout Alloy DigitalAlloy Digital is a cutting-edge product development company specializing in custom software solutions. We leverage technical expertise and behavioral science principles to solve real-world problems, creating high-end, world-class digital experiences. Our approach empowers client-partners to embrace...

  • Digital Marketing Manager

    4 days ago

    Birmingham, United States Birmingham Jefferson Co Full time

    ABOUT THE BJCC For over 50 years, the Birmingham-Jefferson Convention Complex (BJCC) has served as a premier entertainment destination attracting a broad array of events across a diverse collection of venues. Centrally located in the heart of Birmingham, Alabama’s Uptown Entertainment District, the BJCC campus includes Legacy Arena at the BJCC, Protective...

  • Digital Marketing Manager

    2 days ago

    Birmingham, United States Birmingham Jefferson Co Full time

    Job DescriptionJob DescriptionABOUT THE BJCCFor over 50 years, the Birmingham-Jefferson Convention Complex (BJCC) has served as a premier entertainment destination attracting a broad array of events across a diverse collection of venues. Centrally located in the heart of Birmingham, Alabama’s Uptown Entertainment District, the BJCC campus includes Legacy...

  • Digital Marketing Manager

    1 week ago

    Birmingham, United States Birmingham Jefferson Co Full time

    Job DescriptionJob DescriptionABOUT THE BJCCFor over 50 years, the Birmingham-Jefferson Convention Complex (BJCC) has served as a premier entertainment destination attracting a broad array of events across a diverse collection of venues. Centrally located in the heart of Birmingham, Alabama’s Uptown Entertainment District, the BJCC campus includes Legacy...

  • Digital Manager

    4 weeks ago

    Birmingham, United States Starnes Media Full time

    Do you feel called to meet the information needs of a community? Are you a skilled and versatile multi-platform digital manager who can create and position content to inform, engage and grow audiences? If you possess these skills and want to make an impact on a community by providing a valued public service, you may be our next Digital Manager.Job...

  • Digital Manager

    4 weeks ago

    Birmingham, United States Starnes Media Full time

    Do you feel called to meet the information needs of a community? Are you a skilled and versatile multi-platform digital manager who can create and position content to inform, engage and grow audiences? If you possess these skills and want to make an impact on a community by providing a valued public service, you may be our next Digital Manager. Job...

  • Senior Digital Marketing Account Manager

    2 weeks ago

    Birmingham, United States Daxko Full time

    Job DescriptionJoin our dynamic Digital group as we seek a seasoned Senior Digital Marketing Account Manager with a knack for website development and client experience. Dive into the vibrant world of health and wellness industry clients, where you'll ensure projects thrive from inception to completion. As the maestro of website development, digital...

  • Digital Account Executive

    2 weeks ago

    Birmingham, United States Deploy Alloy Full time

    About the job Digital Account Executive Digital Account Executive, Intermark AutomotiveIntermark Automotive seeks a Digital Account Executive to join our growing automotive team! In this role, you will help develop, deploy, and track paid and organic digital and social media strategies for clients and internally for Automotive. The position will have rapid...

  • Digital Marketing Intern

    1 week ago

    Birmingham, United States Birmingham Restaurant Supply Full time

    Student Intern - Digital Marketing & EcommerceBresco® (Birmingham Restaurant Supply, Inc.) has more than 40 years of experience in supplying restaurants, bars, schools, universities, hospitals, US embassies and other customers across the country with foodservice equipment and supplies. In addition to our traditional brand offering, we also have an...

  • Digital Account Executive

    7 days ago

    Birmingham, United States Nexstar Broadcasting Full time

    The Digital Account Executive is responsible for generating digital revenue through the strategic selling of our digital marketing services offerings. The Digital s Account Executive will achieve budgeted revenue goals by professionally and effectively selling CBS 42’s Core Digital products (Display, Video, Sponsorships, etc.) and the Nexstar Digital suite...

  • Digital Account Executive

    2 weeks ago

    Birmingham, United States Nexstar Media Group, Inc. Full time

    The Digital Account Executive is responsible for generating digital revenue through the strategic selling of our digital marketing services offerings. The Digital s Account Executive will achieve budgeted revenue goals by professionally and effectively selling CBS 42’s Core Digital products (Display, Video, Sponsorships, etc.) and the Nexstar Digital suite...

  • Digital Account Executive

    2 weeks ago

    Birmingham, United States Nexstar Media Group, Inc. Full time

    The Digital Account Executive is responsible for generating digital revenue through the strategic selling of our digital marketing services offerings. The Digital s Account Executive will achieve budgeted revenue goals by professionally and effectively selling CBS 42’s Core Digital products (Display, Video, Sponsorships, etc.) and the Nexstar Digital suite...

  • FP&A Director

    2 weeks ago

    Birmingham, United States Shift Digital Full time

    Position: FP&A DirectorJob DescriptionCorporate FP&A is a critical function for Shift Digital, sitting at the center of the broader finance team to help the CFO, Shift Digital’s executive leadership and board gain financial visibility and insights on the business. The Financial Planning and Analysis team runs Shift Digital’s financial processes,...

  • FP&A Director

    2 weeks ago

    Birmingham, United States Shift Digital Full time

    Position: FP&A DirectorJob DescriptionCorporate FP&A is a critical function for Shift Digital, sitting at the center of the broader finance team to help the CFO, Shift Digital’s executive leadership and board gain financial visibility and insights on the business. The Financial Planning and Analysis team runs Shift Digital’s financial processes,...

  • FP&A Director

    4 days ago

    Birmingham, United States Shift Digital Full time

    Position: FP&A DirectorJob DescriptionCorporate FP&A is a critical function for Shift Digital, sitting at the center of the broader finance team to help the CFO, Shift Digital’s executive leadership and board gain financial visibility and insights on the business. The Financial Planning and Analysis team runs Shift Digital’s financial processes,...

  • FP&A Director

    2 weeks ago

    Birmingham, United States Shift Digital Full time

    Description Position: FP&A Director Job Description Corporate FP&A is a critical function for Shift Digital, sitting at the center of the broader finance team to help the CFO, Shift Digital's executive leadership and board gain financial visibility and insights on the business. The Financial Planning and Analysis team runs Shift Digital's financial...

  • digital media specialist

    2 weeks ago

    Birmingham, Alabama, United States University of Alabama, Birmingham Full time

    DIGITAL MEDIA SPECIALIST - (T Description The University of Alabama at Birmingham (UAB) seeks a DIGITAL MEDIA SPECIALIST to promote the University by using multimedia tools including video, photography and editing software to craft visual elements for web, social media and broadcast distribution.RESPONSIBILITIES: 1. Plans and manages the capturing, editing...