Client Service Representative

2 days ago

Mt Laurel, United States HousePaws Mobile Veterinary Service Mount Laurel Full time
Description

Position at HousePaws Mobile Veterinary Service Mount Laurel

Client Service Representative

Being a Client Service Representative (CSR) in a veterinary office takes a special kind of person who is able to deal with both humans and animals alike. As a CSR your primary responsibility is to be efficient in any and all front desk operations. A CSR is the client's first and last impression of HousePaws Mobile Veterinary Service Mount Laurel and it is important that all clients feel welcome, safe and comfortable. CSRs are invaluable members of our hospital team, and we treat them that way. Come thrive in an environment that encourages learning and continued grow within the profession and become the bridge between pet owners and patient care.

Essential Functions and Responsibilities:

•Deliver exceptional customer service to pet owners in a polite and timely manner, both in person and over the phone

•Schedule and confirm appointments, record keeping and organization, provide estimates and invoices for payment

•Respond with compassion and empathy in stressful and emotional situations

•Maintain a clean, stocked and orderly lobby and front office area

•Educate clients on wellness plans, food and products sold in waiting room

•Perform opening and closing procedures, end of day reports and deposits

•Data Entry: records, client questionnaires, referral information, ect

•Distribute mail

•Ensure that referral letters and lab results go to the corresponding veterinarians

•Admit patients: ensuring that the patient is weighed and all information is current

Skills and Qualifications:

•1-3 years' experience in veterinary practice (or human medical practice) preferred

•Computer experience (email usage, word/excel) and proficiency required in front desk equipment (such as, fax machine, credit card machine, copy machine, and postage meter)

•Must possess basic math skills to determine proper deposits, make change, and process payments utilizing credit card and check terminal

•There must be a general understanding of veterinary terminology, situational understanding and being able to successfully communicate these situations with clients and veterinary team.

•Able to phone and waiting room triage to determine the difference between an emergency and a routine office visit

•Excellent communication skills with clients and team members

•Proficient time management, ability to problem solve, learn, and handle multiple tasks

•Enthusiastic team player with a patient, and positive professional attitude.

•Must be able to work seated for a majority of day

Benefits and Perks:
  • Short Term Disability paid for by employer
  • Complimentary Life Insurance $25,000; with options to purchase additional voluntary benefits for self or family
  • Company Sponsored Employee Assistance Program (Headspace)
  • 401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment
  • Kaiser/UMR Insurance Plans with multiple options
  • Flexible Spending Account or Health Savings Account options
  • United Healthcare Dental Insurance; includes a 100% paid premium option for team members
  • United Healthcare Vision Insurance options
  • Long Term Disability option
  • Progyny-Fertility and Family Building Support (up to $10,000)
  • Team Member Discounts for Pet Care
  • Paid time off-inclusive of sick, personal, and vacation
  • LGBTQIA+ support with FOLX HEALTHCARE (if UMR enrolled)
  • Sword Digital Musculoskeletal & Physical Therapy Program (if UMR enrolled)
  • Referral Bonus Program
  • DailyPay on Demand


We are a state of the art veterinary service that focuses on preventative medicine, client education, and thorough patient care. At HousePaws, the best level of veterinary care is our highest mission. We will provide the finest personal service and create a warm, relaxed, professional environment for our clients to provide consistently high quality care to our patients. HousePaws mission is to fulfill our patients' health needs and to address our clients' concerns while creating a sense of family.

We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.

  • Strategic Client Services Representative

    4 weeks ago

    Laurel, Montana, United States Harmony Roze Staffing & Recruiting Full time

    Job Title: Strategic Client Services RepresentativeJob Summary:Harmony Roze Staffing & Recruiting is seeking a highly skilled Strategic Client Services Representative to join our team. As a Strategic Client Services Representative, you will be responsible for providing premier customer and dealer support, acting as the single point of contact for all...

  • Strategic Client Services Representative

    4 weeks ago

    Laurel, Montana, United States Harmony Roze Staffing & Recruiting Full time

    Job Title: Strategic Client Services RepresentativeHarmony Roze Staffing & Recruiting is seeking a highly skilled Strategic Client Services Representative to join our team. As a key member of our client services team, you will be responsible for providing exceptional customer support and service to our strategic clients.Key Responsibilities:Act as the single...

  • Strategic Client Services Representative

    2 weeks ago

    Mt Laurel Township, NJ, USA, United States Abela Staffing LLC Full time

    Job Title: Strategic Client Services RepresentativeAbela Staffing LLC is seeking a highly skilled Strategic Client Services Representative to join our team. As a key member of our financial services team, you will be responsible for providing exceptional customer service and support to our strategic clients.Key Responsibilities:Act as the single point of...

  • Veterinary Hospital Client Service Representative

    3 weeks ago

    Mt Laurel Township, NJ, USA, United States Mount Laurel Animal Hospital Full time

    Job Title: Overnight Client Service RepresentativeAre you passionate about delivering exceptional client experiences in a fast-paced veterinary hospital environment? We're seeking a highly organized and detail-oriented Overnight Client Service Representative to join our team at Mount Laurel Animal Hospital.About the Role:This is a unique opportunity to work...

  • Client Service Representative

    5 days ago

    Mt Prospect, United States Heartland Veterinary Partners LLC Full time

    Practice: We at Northwest Animal Hospital have more than 90 years of combined experience, offering a wide range of veterinary services. Our caring staff provides many services to your furry friends, such as wellness exams, boarding, nail trimmings, surgical and dental services. Position Purpose: Reporting into the Practice Manager, the Client Service...

  • Client Services Coordinator

    2 weeks ago

    Mt Laurel, United States BAYADA Home Health Care Full time

    BAYDA Home Health Care has an immediate opening for a Client Services Coordinator in our Mount Laurel NJ, Skilled Nursing Office. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and...

  • Strategic Client Services Representative

    3 days ago

    Mt Laurel Township, NJ, USA, United States Harmony Roze Staffing & Recruiting Full time

    Job Description:Job Type: Full-timeIndustry: Consumer ElectronicsWork Hours: 37.5 hours per weekWork Schedule: Hybrid (in-office and remote)Job Summary:We are seeking a highly skilled and experienced Strategic Client Services Representative to join our team at Harmony Roze Staffing & Recruiting. As a key member of our client services team, you will be...

  • Paralegal, Client Services- Mount Laurel, NJ

    7 days ago

    Mt Laurel, United States Stern and Eisenberg Full time

    Stern & Eisenberg is currently seeking a Paralegal to join our office in Mount Laurel, NJ). The ideal candidate will have prior Foreclosure, Bankruptcy, Eviction, or Title experience working in an office environment. If candidate does not have experience in these areas, any law firm experience will be considered. Candidate possesses excellent computer...

  • Strategic Client Services Representative

    3 days ago

    Laurel, Montana, United States Harmony Roze Staffing & Recruiting Full time

    Job SummaryWe are seeking a highly skilled and experienced Client Relationship Manager to join our team at Harmony Roze Staffing & Recruiting. As a key member of our client services team, you will be responsible for providing exceptional customer support and managing client relationships to drive business growth and satisfaction.Key ResponsibilitiesAct as...

  • Customer Service Representative

    4 weeks ago

    Mt Laurel, United States PSG Global Solutions Careers Full time

    Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Customer Service Representative, working in Healthcare Systems and Services industry in Mount Laurel, New Jersey, United States. Ensure timely completion and documentation of day-to-day work activities. Accurately enter...

  • Customer Service Representative

    4 months ago

    Mt Laurel, United States PSG Global Solutions Careers Full time

    Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Customer Service Representative, working in Healthcare Systems and Services industry in Mount Laurel, New Jersey, United States. Ensure timely completion and documentation of day-to-day work activities. Accurately enter...

  • Client Service Representative: Day and Afternoon Shifts

    3 weeks ago

    Mt Laurel Township, NJ, USA, United States Mount Laurel Animal Hospital Full time

    Job Title: Client Service Representative: Day and Afternoon ShiftsAre you passionate about delivering exceptional client experiences in a fast-paced veterinary hospital setting? We're seeking a skilled Client Service Representative to join our team at Mount Laurel Animal Hospital. As a key member of our client-facing team, you will be responsible for...

  • Customer Service Representative I

    3 weeks ago

    Mt Laurel, United States Canon Solutions America Full time

    About our Company - Canon Financial Services, Inc. (CFS) is a wholly-owned subsidiary of Canon U.S. A., Inc. Canon U.S. A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States a Customer Service Representative, Customer Service, Representative, Manufacturing, Retail

  • RCS Client Service Specialist II

    1 month ago

    Mt Laurel, United States TD Bank N.A Full time

    The Retail Card Services Client Services Specialist II performs a variety of customer service and operational activities related to the Shoppers Charge Account (SCA) private label credit card. This is a remote position. The schedule is:Sunday: 9:55 a Client Service, Customer Service, Specialist, Customer Experience, Accounting, Retail, Banking, Information

  • Strategic Client Services Representative

    4 weeks ago

    Mount Laurel, New Jersey, United States Harmony Roze Staffing & Recruiting Full time

    Job SummaryHarmony Roze Staffing & Recruiting is seeking a highly skilled Strategic Client Services Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our strategic clients.Key ResponsibilitiesClient Relationship Management: Act as the single point of contact...

  • Guest Service Representative

    3 months ago

    Mt Laurel, United States Nothing Bundt Cakes Full time

    Our Mt. Laurel location will be baking soon! Come be part of the opening team! We're hiring for all positions, full and part time. Scheduling is flexible and no experience is necessary for most positions. At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting...

  • Patient Services Representative

    5 months ago

    Mt Laurel, United States Summit Health Inc Full time

    Essential Job functions:Greets visitors, patients, and families in a friendly professional manner and directs them appropriately. Maintains an efficient patient flow through the registration process and provides excellent customer service to patients Patient Services, Representative, Patient, Customer Service, Office Supervisor, Healthcare

  • Customer Service Representative

    1 month ago

    Mt Laurel, United States 24 Seven Talent Full time

    Our client, the world's largest independent equipment leasing company, is hiring a customer service specialist to temporarily join their team with potential to extend permanently.Start: ASAPDuration: 6 Month- potential for temp to permPay: $22-$23/hrLocation: Fellowship Road Mt Laurel NJ 08054 United StatesKey Responsibilities:- Answer a minimum quota of...

  • Client Care Representative

    1 week ago

    Mt Airy, United States OSG Inc Full time

    NOTE: THIS POSITION WILL BE ON-SITE Client Care RepresentativeJob Type: Full-Time (8:30 AM - 5:30 PM) Location: Mount Airy, NC OR Clearwater, FL Company Overview OSG is a global provider of leading customer engagement and payment solutions. We help clients integrate critical customer interactions to optimize working capital and drive profitable business...

  • Customer Service Representative

    1 month ago

    Mt. Laurel, United States 24 Seven Talent Full time

    Our client, the world’s largest independent equipment leasing company, is hiring a customer service specialist to temporarily join their team with potential to extend permanently.Start: ASAPDuration: 6 Month- potential for temp to permPay: $22-$23/hrLocation: Fellowship Road Mt Laurel NJ 08054 United StatesKey Responsibilities:- Answer a minimum quota of...