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Human Resources Assistant

3 months ago

Winter Haven, United States Central Florida Health Care Full time
Title: Human Resources Assistant

Reports to: Payroll & Benefits Manager

FLSA Status: Non-Exempt
Personnel Supervised: None

POSITION SUMMARY:

The HR Assistant serves as the first point of contact for employees and visitors, providing exceptional customer service and administrative support to the HR department. This role involves managing the front desk, handling inquiries, and performing various administrative tasks to ensure the smooth operation of HR functions.

MINIMAL QUALIFICATIONS:
  • High school diploma or GED, additional education or training in HR or office administration is a plus
  • Previous experience in a receptionist, administrative, or HR support role preferred
  • Professional demeanor and appearance
  • Customer service-oriented with a friendly and positive attitude
  • Expert with Microsoft suite of products
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Ability to maintain confidentiality and handle sensitive information with discretion
RESPONSIBILITIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following:

(Approx. Breakdown of time: 20%- Assistant Tasks, 40%- Payroll & Benefits Tasks, 40%- Talent Acquis. Tasks)

Assistant Tasks (20%)
  • Greet and welcome visitors and employees in a friendly and professional manner
  • Manage the reception area, ensuring it is clean, organized, and welcoming
  • Answer, screen, and forward incoming phone calls and emails to the appropriate personnel (as needed)
  • Maintain all security visitor logs
  • Ensure all visitors sign in and are directed to the appropriate meeting or waiting area
  • Issue visitor badges and ensure visitors adhere to company security protocols
  • Direct employees and visitors to the appropriate HR team members for specific issues or concerns
  • Handles reconciliation of credit card statements
  • Sort and distribute incoming mail and deliveries to the appropriate departments
  • Manage office supplies inventory and place orders as needed to ensure adequate stock for the HR department
  • Coordinate the maintenance and repair of office equipment (point of contact)
  • Prepare and distribute HR-related documents as requested by HR team members
  • Administer the employee service awards program such as anniversaries and birthdays
  • Support HR team members with special projects and initiatives as needed
  • And all other duties as assigned
Payroll & Benefits Tasks (40%)
  • Assist with day-to-day HR administrative tasks, including filing, data entry, and helping to maintain employee records as needed
  • Schedule and coordinate meetings, and appointments for the Payroll & Benefits area
  • Assist with the onboarding process by preparing new hire orientation packets
  • Acts as a back-up for provider lab coat fittings as requested by training department
  • Create employee badges for all new hires and replacement requests
Talent Acquisition Tasks (40%)
  • Create employee file packets for HR to use for new hires
  • Schedule and coordinate meetings, and appointments for the talent acquisition area
  • Maintains monthly OIG reporting and reconciliation for all active employees
  • Provides back-up for HR Credentialing for credentialing meeting minutes
PHYSICAL REQUIREMENTS:
  • Standing/walking/sitting for long periods
  • Routinely operate standard office equipment to include but not limited to computers, phones, photocopiers, filing cabinets, and badge printer
  • Independently mobile
  • Ability to adapt and function in varying environments of workload, worksites and work shifts


American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.