Current jobs related to Call Center Service Representative - Chantilly - System One Holdings, LLC
-
Call Center Operator
2 months ago
Chantilly, United States Acclaim Technical Services Full timeAcclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top...
-
Customer Service Representative
1 month ago
Chantilly, United States The Bowen Group - VEOCC Full timeJob DescriptionJob DescriptionCustomer Service Representative (Northern Virginia)I am passionate about helping others.I have empathy.I excel at communicating. If this describes you, our Veterans need You!The Bowen Group has front-line customer service positions supporting the Veterans Experience Office at the U.S. Department of Veterans Affairs available. At...
-
Call Center Representative II
2 months ago
Chantilly, Virginia, United States GDH Full timeRemote for nowShift TBD...somewhere between 7a - 8pNo specific certs requiredGeneral Description:Provide technical support to customers for a wide range of computer-related issues. Actively listen to customer problems and be able to document them appropriately. Ability to diagnose, problem-solve and resolve customer issues. Follow-up with customer to ensure...
-
Customer Services Representative
3 months ago
Chantilly, United States Smart Choice Cleaning, Inc. Full timeJob DescriptionJob DescriptionMUST BE BI-LINGUAL IN SPANISH !!!!Smart Choice Cleaning - Chantilly, VASmart Choice is seeking a dynamic, bilingual (Spanish) Customer Services Representative to be an integral part of our Team. We are looking for a talented client-focused employee to be a liaison for our company. This position will involve handling incoming...
-
Service Manager
1 month ago
Chantilly, United States Manufacturers Service Group Full timeJob DescriptionJob DescriptionManufacturers Service Group (MSG) is a premier provider of technical service, maintenance support, and engineered sales for the plumbing and HVAC markets. As a subsidiary of The Joyce Agency, MSG benefits from a synergistic partnership that combines extensive industry experience, credibility, and factory-authorized support. We...
-
Client Service Representative
3 weeks ago
Chantilly, United States Sunrise Medical Labs Full timeJob Functions, Duties, Responsibilities and Position Qualifications:Quality is in our DNA -- is it in yours?Multi-tasking is your middle name. You’ve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You’re also looking for great benefits, the support of an all-star team, and an...
-
Client Service Representative
2 weeks ago
Chantilly, United States Sonic Healthcare Full timeJob Functions, Duties, Responsibilities and Position Qualifications:Quality is in our DNAis it in yours?Multi-tasking is your middle name. You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You're also looking for great benefits, the support of an all-star team, and an opportunity to...
-
Client Service Representative
2 days ago
Chantilly, United States Sunrise Medical Laboratories, Inc Full timeJob Functions, Duties, Responsibilities and Position Qualifications:Quality is in our DNA -- is it in yours?Multi-tasking is your middle name. You’ve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You’re also looking for great benefits, the support of an all-star team, and an...
-
Customer Service Representative
2 months ago
Chantilly, United States U-Haul Full timeLocation: 3995 Westfax Dr, Chantilly, Virginia 20151 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Plumbing Service Technician
1 month ago
Chantilly, United States Manufacturers Service Group Full timeJob DescriptionJob DescriptionManufacturers Service Group (MSG) is a premier provider of technical service, maintenance support, and engineered sales for the plumbing and HVAC markets. As a subsidiary of The Joyce Agency, MSG benefits from a synergistic partnership that combines extensive industry experience, credibility, and factory-authorized support. We...
-
Client Service Representative
2 weeks ago
Chantilly, United States Sonic Healthcare Full timeJob Functions, Duties, Responsibilities and Position Qualifications: Quality is in our DNAis it in yours? Multi-tasking is your middle name. You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You're also looking for great benefits, the support of an all-star team, and an opportunity...
-
Client Service Representative
2 weeks ago
Chantilly, United States Sunrise Medical Labs Full timeJob Functions, Duties, Responsibilities and Position Qualifications: Quality is in our DNA -- is it in yours? Multi-tasking is your middle name. Youve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. Youre also looking for great benefits, the support of an all-star team, and an opportunity...
-
Data Center Site Lead
1 month ago
Chantilly, United States Controlled Contamination Service Full timeControlled Contamination Services has been a national provider of facility solutions, technical and decontamination services, since 1993. Our clients are in the Life Sciences, Technology, IT, Defense and Aerospace industries. Utilizing state of the art strategies, processes and human capital, CCS ensures the highest degree of service and integrity for the...
-
Client Service Representative
3 days ago
Chantilly, United States Sunrise Medical Laboratories, Inc Full timeJob Functions, Duties, Responsibilities and Position Qualifications:Quality is in our DNA -- is it in yours?Multi-tasking is your middle name. You’ve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You’re also looking for great benefits, the support of an all-star team, and an...
-
Client Service Representative
3 weeks ago
Chantilly, United States Sunrise Medical Laboratories, Inc Full timeJob Functions, Duties, Responsibilities and Position Qualifications:Quality is in our DNA -- is it in yours?Multi-tasking is your middle name. You’ve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You’re also looking for great benefits, the support of an all-star team, and an...
-
Customer Service Supervisor
1 month ago
Chantilly, United States The Bowen Group - VEOCC Full timeJob DescriptionJob DescriptionThe Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service team! These are fulltime, remote positions that support 24/7 contact center operations with multiple shifts available.The Customer Service Supervisor oversees a team of Customer Service Representatives (CSR) that provide front-line...
-
Customer Service Representative
1 month ago
Chantilly, United States Staff My Agency Full timeTarek Elhendaway - State Farm Agency, located in South Riding, VA is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we...
-
Customer Service Representative
1 month ago
Chantilly, United States Tarek Elhendawy - State Farm Agency Full timeJob DescriptionJob Description Tarek Elhendaway - State Farm Agency, located in South Riding, VA is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the...
-
Customer Service Representative
18 hours ago
Chantilly, United States Tarek Elhendawy - State Farm Agency Full timeJob DescriptionJob Description Tarek Elhendaway - State Farm Agency, located in South Riding, VA is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the...
-
Patient Service Representative
2 weeks ago
Chantilly, United States Allergy Partners Full timeJob DetailsJob Location37-00-Chantilly - Chantilly , VADescriptionPOSITION: Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientationregister patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and...
![System One Holdings, LLC](https://media.trabajo.org/img/noimg.jpg)
Call Center Service Representative
2 months ago
Junior role
$35K to include PTO and holidays
Location: Onsite - Chantilly, VA
Clearance: Must be clearable and able to obtain a Public Trust clearance
SCHEDULE: Hours are any time between 7 am to 7 pm Mon through Fri. Need to be available for any 8 hour shift between 7am-7pm but training will be 8am-5pm.
Onsite in Chantilly, VA on rotational weekly basis and for all of initial 4-5 weeks of training. Rest of work on non-rotational weeks can be done remotely. This is a technical support role- candidates will need 1-2 years of it customer service experience in troubleshooting and online IT support via phone. This role is mainly troubleshooting clients credentialing system. Your experience can include schooling, training, internships, etc.
Responsibilities:
The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.
Job Responsibilities:
- Answers incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information of a non-technical nature.
- Responds to customer inquiries, provides customers with product and service information and processes orders, forms and applications.
- May also make outboard service calls to potential customers.
- Utilizes mechanized systems to initiate and complete service orders and handle customer requests.
- Researches required information using available resources. Identifies and escalates priority issues and complaints.
- Follows up customer calls where necessary.
- Completes call logs and produces call reports.
- May be required to work in one or multiple queues/skill sets over various customer contact channels.
- May assist in training new employees.
- Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
- Ability to work independently and manage one's time.
- Ability to accurately document and record customer/client information.
- Previous experience with computer applications, such as MS Outlook or data entry software.
- Under immediate supervision, works on a limited variety of straightforward jobs.
- Works on assignments that are routine in nature, requiring moderate judgment.
- Work is checked for errors.
- Has little or no role in decision-making.
- High school diploma or GED preferred.
- 0-2 years customer service related experience required.