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Branch Manager

4 months ago

Helena, United States Addus Full time

**Job Details**

**Branch Manager**

**Requisition #:** 22-539

**Location:** Helena, MT 59601

**Category:** Professional/Management

**Service Line:** Personal Care Services

**Position Summary****:** This position manages the daily operations and administrative functions, including recruitment, orientation, training and retention of branch and office support staff in order to meet and exceed the monthly budgeted census. The Branch Manager also participates in the branch's business development efforts to expand its client base and promote revenue growth.**At Addus/ A Plus Health Care we offer our team the best:**

* Medical, Dental and Vision Benefits

* Continued Education

* Quaterly and Annual Bonus

* PTO Plan

* Retirement Planning

* Life Insurance

* Employee discounts

**Essential Duties:**

* Provide direction, leadership and oversight to ensure the branch is operating in compliance with all company and contractual requirements

* Participate in the development and implementation of the branch's objectives, strategies and initiatives for client census/revenue growth and business development, and in the execution of related sales and marketing plans

* Develop and maintain relationships with state and county referral agencies to promote the branch's programs and services, and expand its client base. Participate in national and regional home care industry organizations to follow trends and developments, and identify potential business opportunities

* Oversee the recruitment, orientation, training and retention of branch and office support staff

* Provide direction and guidance to branch and administrative employees to ensure workers compensation, and unemployment claims are reported and handled appropriately

* Evaluate skills of the administrative staff annually and conduct additional training and counseling as needed

* Develop and maintain relationships with all referral sources and conduct community outreach and/or attend employee recruitment events

* Develop and execute processes to ensure clients are receiving services as authorized

* Troubleshoot and resolve customers' concerns and grievances

* Process payroll and billing as needed

* Other duties as assigned

**Position Requirements & Competencies:**

* Bachelors' Degree in Business, Social Services, Public Administration, or a related field of study

* Must have three to five years of leadership experiece

* Must have demonstrated ability to drive census/revenue growth and sales/develop business

* Must be proficient in Microsoft Office

* Must have strong communication, teambuilding, and interpersonal skills

* May have to travel between branches occasionally

* Must have reliable transportation, valid driver's license, and valid car insurance

**Working conditions:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

**Environment:** Moderate noise level similar to a typical office environment with computers, printers, and work activities.

*Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*

*This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.*