Hotel Front Office Agent

3 weeks ago

Savannah, United States Hotel Bardo Savannah Full time

Location : Location Description:

Hotel Bardo Savannah

More than a hotel, Bardo is equal parts urban resort and neighborhood clubhouse. A collection of ephemeral moments, chance encounters, and stirring experiences from morning to night. Moments of exceptional rarity, tucked into a historic and beloved Savannah icon.

Hotel Bardo Savannah | Your Ultimate Stay Experience (staybardo.com)

Overview:

Our team at Hotel Bardo Savannah is looking for a passionate and dynamic Hotel Front Office Agent to create a welcoming, luxurious experience for our guests. This individual will set the tone for the guest experience, anticipating and fulfilling requests to ensure that each has an unforgettable experience. The ideal candidate is enthusiastic about making great impressions and delivering exceptional service at all times.

Responsibilities:
  • Provide welcoming and exceptional service upon guest arrival and for the duration of their stay to create a fun, meaningful experience for guests
  • Check-in and check-out guests according to resort procedure
  • Address guest requests, challenges or complaints in a friendly, attentive and timely manner
  • Effectively communicate Front Office and guest needs to management or other departments
  • Manage reservations and VIP guest amenities/requests
  • Maintain a working knowledge of resort operations, the Bardo brand and available guest services and resort programming
  • Maintain and uphold brand, operational, culture and service standards in all guest areas and across the resort
Qualifications:
  • Hard-working team player with a positive attitude and strong attention to detail
  • Passionate about hospitality and providing elevated service, and possess a desire to learn
  • Able to multitask and make decisions in a fast-paced environment
  • Excels at verbal and written communication
  • Excellent presentation and grooming standards
  • Previous experience with property management systems is a plus
  • Able to endure abundant physical movement in various work areas
  • Able to maintain a friendly and welcoming demeanor when addressing guests

  • Hotel Front Desk Clerk

    2 months ago

    Savannah, United States The Grand Savannah Hotel Full time

    Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...

  • Hotel Front Desk Clerk

    3 months ago

    Savannah, United States The Grand Savannah Hotel Full time

    We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication...

  • Hotel Front Desk Clerk

    2 months ago

    Savannah, United States The Grand Savannah Hotel Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...

  • Front Desk Agent

    2 months ago

    Savannah, United States Hotel Indigo Savannah Historic District Full time

    InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...

  • Front Desk

    1 month ago

    Savannah, United States The DeSoto Full time

    Seeking a Front Desk Agent with a passion for guest service and genuine Southern Hospitality at The DeSoto Savannah. No hotel experience necessary but is a plus, customer service experience is preferred.We are looking for candidates that are flexible between 1st shift and 2nd shift.7AM-3PM3PM-11PMDETAILS OF THE ROLE - BASIC FUNCTIONThe Front Office Agent is...

  • Front Office Supervisor

    3 weeks ago

    Savannah, United States HYATT Hotels Full time

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This...

  • Front Desk Agent

    4 weeks ago

    Savannah, United States Kimpton Brice Hotel Full time

    About Us: The Kimpton Brice Hotel is like any good Southern belle beautiful and poised on the outside, a bit sassy and rebellious on the inside. Enjoy the boutique hotels urban resort vibe right in the center of Savannahs National Historic Landmark District, filled with museums, churches, gardens, monuments, mansions and more. In fact, The Kimpton Brice...

  • Night Auditor/ Front Desk Agent

    4 weeks ago

    Savannah, United States HEI Hotels & Resorts Full time

    Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests. Responsibili Night Auditor, Front Desk, Agent, Auditor, Audit, Operations, Accounting

  • Front Desk Supervisor

    3 weeks ago

    Savannah, United States Kimpton Brice Hotel Full time

    About Us: The Kimpton Brice Hotel is like any good Southern belle beautiful and poised on the outside, a bit sassy and rebellious on the inside. Enjoy the boutique hotels urban resort vibe right in the center of Savannahs National Historic Landmark District, filled with museums, churches, gardens, monuments, mansions and more. In fact, The Kimpton Brice...

  • Front Desk

    1 month ago

    Savannah, Georgia, United States The DeSoto Full time

    Seeking a Front Desk Agent with a passion for guest service and genuine Southern Hospitality at The DeSoto Savannah. No hotel experience necessary but is a plus, customer service experience is preferred.We are looking for candidates that are flexible between 1st shift and 2nd shift.7AM-3PM3PM-11PMDETAILS OF THE ROLE - BASIC FUNCTIONThe Front Office Agent is...

  • Rooms - Front Office Manager

    4 weeks ago

    Savannah, United States The DeSoto Full time

    BASIC FUNCTION: The Front Office Manager is responsible for overseeing all aspects of the Front Office operation.  Including, but not limited to, ensuring customer satisfaction (internal and external), financial performance, and employee relations.QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCEThis position requires a minimum of 2 years...

  • Rooms - Front Office Manager

    4 weeks ago

    Savannah, United States The DeSoto Full time

    BASIC FUNCTION: The Front Office Manager is responsible for overseeing all aspects of the Front Office operation.  Including, but not limited to, ensuring customer satisfaction (internal and external), financial performance, and employee relations.QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCEHigh school graduate or equivalent.Four-year...

  • Rooms - Front Office Manager

    1 month ago

    Savannah, Georgia, United States The DeSoto Full time

    BASIC FUNCTION: The Front Office Manager is responsible for overseeing all aspects of the Front Office operation. Including, but not limited to, ensuring customer satisfaction (internal and external), financial performance, and employee relations.QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCEHigh school graduate or equivalent.Four-year...

  • Front Office Manager

    3 months ago

    Savannah, United States NP Bay Ventures LLC Full time

    Job DescriptionJob DescriptionSUMMARY:The Front Office Manager is a member of the hotel Management Team. This role is responsible for assisting in the overall management of Front Office Operations, including maintaining appropriate staffing levels at all times, coaching, counseling and developing the Front Office staff, responding to guest needs and...

  • Front Desk Agent

    3 months ago

    Savannah, United States Fairfield Inn & Suites Savannah Airport Full time

    Representsthe hotel to the guest throughout all stages of the guest's stay. Determines aguest's reservation status and identifies how long the guest will stay. Helpsguests complete registration cards and then assigns rooms accommodating specialrequests whenever possible. Verifies the guest's method of payment and followsestablished credit-checking...

  • Front Desk Supervisor

    2 months ago

    Savannah, United States Hotel Indigo Savannah Historic District Full time

    InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...

  • Front Desk Representative

    3 days ago

    Savannah, Georgia, United States HEI Hotels and Resorts Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Kimpton Brice Hotel. As a key member of our front office team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.Key ResponsibilitiesGreet...

  • Front Desk Associate

    3 days ago

    Savannah, Georgia, United States Kimpton Brice Hotel Full time

    About UsThe Kimpton Brice Hotel is a boutique hotel located in the heart of Savannah's National Historic Landmark District. Our hotel offers a unique blend of Southern charm and urban sophistication, with a range of amenities and services designed to make your stay with us unforgettable.Job SummaryWe are seeking a highly skilled and customer-focused Front...

  • Front Desk Representative

    3 days ago

    Savannah, Georgia, United States HEI Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at HEI Hotels & Resorts. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesGuest Services: Greet guests with a warm and welcoming...

  • Front Desk Agent

    3 months ago

    Savannah, United States Embassy Suites by Hilton Savannah Historic District Full time

    DescriptionA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the...