Front Desk

1 month ago

Savannah, United States The DeSoto Full time

Seeking a Front Desk Agent with a passion for guest service and genuine Southern Hospitality at The DeSoto Savannah. No hotel experience necessary but is a plus, customer service experience is preferred.

We are looking for candidates that are flexible between 1st shift and 2nd shift.

7AM-3PM

3PM-11PM

DETAILS OF THE ROLE - BASIC FUNCTION
The Front Office Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

High school graduate or equivalent. Two years of college education preferred. Two years’ experience in a service industry, preferably in the hospitality industry. Excellent oral and communication skills. Computer literate. Pleasant telephone demeanor.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

Check guest in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. Thoroughly complete all guest transactions. Promote and sell special hotel programs. Interact with resort staff in a professional manner, assisting other departments with necessary information. Be knowledgeable of all emergency procedures and Resort policies. Maintain house bank. Communicate all pertinent information to the Front Office Managers and Supervisors. Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. Solicit guest feedback via guest comment cards.

MARGINAL FUNCTIONS

Cross training in PBX, concierge, and bell podium coverage. Assist other departments as needed.

REGULAR WORKING ENVIORNMENT

WELL BEING | We strive, on a daily basis to ensure the working environment is one of encouragement and appreciation to provide an optimal Team Member experience by working together to ensure success for both the hotel and the Team Member. By working together, we pass our success along to the Team Member in the form of incentives, a transparent and trustworthy environment, training, and room for growth.

*While this role is specific, it is expected for all roles to complete any tasks or responsibilities as they are requested from any department, within reason. All roles, no matter the department are employed by The DeSoto Savannah Hotel and managed by OTH Hotels Resorts. As such, any task or responsibility will be to support the entirety of the team all roles are affiliated with in order to reach the common goal of exceptional guest service and Team success.

Source: Hospitality Online

  • Medical Front Desk

    2 months ago

    Savannah, United States Coastal Medical Staffing Full time

    Job Position: Medical Front Desk Location: Savannah, GA 31405 Pay Rate: $15.00/hr Shift: Monday-Thursday 8am-5pm, Fridays 8am-12pm Description: Specialty Clinic is seeking a diligent and friendly Medical Front Desk Receptionist to join its team. This role involves managing patient check-ins and taking payments in a rapid-paced environment. The new...

  • Front Desk Supervisor

    1 month ago

    Savannah, United States Hotel Indigo Savannah Historic District Full time

    InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...

  • Front Desk Supervisor

    2 months ago

    Savannah, United States Concord Hospitality Full time

    Description We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests...

  • Front Desk Supervisor

    3 months ago

    Savannah, United States Concord Hospitality Full time

    We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service...

  • Front Desk

    4 weeks ago

    Savannah, Georgia, United States The DeSoto Full time

    Seeking a Front Desk Agent with a passion for guest service and genuine Southern Hospitality at The DeSoto Savannah. No hotel experience necessary but is a plus, customer service experience is preferred.We are looking for candidates that are flexible between 1st shift and 2nd shift.7AM-3PM3PM-11PMDETAILS OF THE ROLE - BASIC FUNCTIONThe Front Office Agent is...

  • Front Desk Associate

    3 months ago

    Savannah, United States Flotel II Inc Full time

    Job DescriptionJob DescriptionAs a member of the North Point Team, the Front Desk Associate embodies NPH Guest Service Principles by warmly greeting and welcoming guests on arrival, professionally handling business transactions and responding timely and sensitively to guest needs/requests.Essential Functions:Greets and welcomes guests upon arrival.Manages...

  • Front Desk Associate

    3 months ago

    Savannah, United States North Point Hospitality Full time

    As a member of the North Point Team, the Front Desk Associate embodies NPH Guest Service Principles by warmly greeting and welcoming guests on arrival, professionally handling business transactions and responding timely and sensitively to guest needs/requests. EssentialFunctions:Greets and welcomes guests upon arrival. Manages guest check-in, check-out and...

  • Front Desk Associate

    2 months ago

    Savannah, United States Hyatt Place Savannah Airport Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsPaid time offVision insurance If you enjoy meeting new people from all walks of life, come join us and be one of the first people guests meet as they begin their stay. Customer Service experience is a plus. We will train and develop the right person for our company.Hiring for all...

  • Front Desk Associate

    5 days ago

    Savannah, United States North Point Hospitality Full time

    As a member of the North Point Team, the Front Desk Associate embodies NPH Guest Service Principles by warmly greeting and welcoming guests on arrival, professionally handling business transactions and responding timely and sensitively to guest needs/requests. Essential Functions: Greets and welcomes guests upon arrival. Manages guest check-in, check-out...

  • Hotel Front Desk Clerk

    2 months ago

    Savannah, United States The Grand Savannah Hotel Full time

    Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...

  • Front Desk Associate

    1 month ago

    Savannah, United States North Point Hospitality Group Full time

    Job DescriptionJob DescriptionSUMMARY:We are excited to announce openings for the Front Desk position at multiple locations in the beautiful and historic city of Savannah. As a member of the North Point Team, the Front Desk Agent embodies NPH Guest Service Principles by warmly greeting and welcoming guests on arrival, professionally handling business...

  • Front Desk Supervisor

    2 months ago

    Savannah, United States Bluegreen Vacations Full time

    Front Desk Supervisor - Studio Homes at Ellis Square Resort in Savannah, GA by Bluegreen Vacations Studio Homes at Ellis Square Resort , located in Savannah, GA is seeking an outgoing Front Desk Supervisor. Apply today, hiring immediately! Compensation: $17.00 - $18.00/hr, depending on experience Be part of a team committed to creating lasting vacation...

  • Front Desk Agent

    3 months ago

    Savannah, United States Fairfield Inn & Suites Savannah Airport Full time

    Representsthe hotel to the guest throughout all stages of the guest's stay. Determines aguest's reservation status and identifies how long the guest will stay. Helpsguests complete registration cards and then assigns rooms accommodating specialrequests whenever possible. Verifies the guest's method of payment and followsestablished credit-checking...

  • Hotel Front Desk Clerk

    2 months ago

    Savannah, United States The Grand Savannah Hotel Full time

    We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication...

  • Hotel Front Desk Clerk

    2 months ago

    Savannah, United States The Grand Savannah Hotel Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...

  • Night Auditor/ Front Desk Agent

    3 weeks ago

    Savannah, United States HEI Hotels & Resorts Full time

    Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests. Responsibili Night Auditor, Front Desk, Agent, Auditor, Audit, Operations, Accounting

  • Front Desk Associate

    1 month ago

    Savannah, United States 40 Volume Salon Full time

    Job DescriptionJob DescriptionAs the Front Desk Associate, you represent the very best of 40 Volume Salon to our team and guests. Your job is to continually inspire your fellow teammates through your work. You should lead by example; act professionally at all times, and continually develop yourself. As an associate at 40 Volume Salon, you carry the...

  • Front Desk Associate

    3 months ago

    Savannah, United States 300 West Bay LLC Full time

    Job DescriptionJob DescriptionEssential Functions:Greets and welcomes guests upon arrival.Manages guest check-in, check-out and billing processes.Handles sensitive guest information including room assignment and credit card/cash transactions.Responds to guest inquiries, ensuring that complaints or requests are handled timely and with sensitivity.Meets all...

  • Customer Service Representative

    1 month ago

    Savannah, United States City of Savannah Georgia Full time

    The City of Savannah Police Department's Information Management Divisionis seeking a highly qualified, customer focused Customer Service Representative - Customer Service Desk to join our team. The Information Management Division provides courteous a Customer Service, Customer Service Representative, Police, Front Desk, Representative, Department, Retail

  • Front Desk Agent

    4 weeks ago

    Savannah, Georgia, United States Sage Hospitality Group Full time

    Why us?Stationed in the midst of Savannah's historic district, Perry Lane Hotel invites guests to immerse themselves in all that is Savannah. Combining regional and contemporary aesthetics, this Luxury Collection Hotel boasts 167 elegant guest rooms and three lively food and beverage venues. Perry Lane Hotel is where true southern warmth endures as we...