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Front Desk Attendant

1 month ago

Louisville, United States Goodwill Kentucky Full time

Goodwill Industries of Kentucky is looking for an energetic, self-motivated, detail-oriented Front Desk Attendant to join our team The Front Desk Attendant is the first point of contact for the SPOT Youth Center's Southland Terrace location.

Goodwill's Mission is to connect Kentucky job seekers with the resources and services they need to find and maintain long-term employment and a career path. We serve Kentuckians who have disabilities or experience other challenges finding success in the workforce, such as criminal backgrounds, language barriers, limited education, lack of transportation and chronic poverty.

Job Type: Full-time, Non-Exempt

Essential Duties and Tasks:

  • Ensures the front desk is always covered.
  • Greets and welcomes all staff, clients, partners, and visitors to the Campus.
  • Performs a variety of clerical support tasks and works collaboratively to ensure task completion.
  • Operates telephone system, provides information to the public, customers, visitors, and other interested parties; maintains a positive first impression and gives visitors and callers a consistent experience of helpfulness.
  • Handles complaints by listening, understanding, expressing concern and then respectfully directs person(s) to appropriate staff.
  • Maintains reception area appearance.
  • Performs other duties as assigned.
Education and Experience:
  • High school diploma or GED, Required
  • Must possess versatility, discretion, and the ability to work with a variety of people.
  • Must have the ability to communicate well both orally and written in a helpful and professional manner.
  • Must demonstrated ability to follow instructions and organize work, collaborate, and complete tasks with little supervision.
  • Training in business communications or administration, preferred.
  • Must have reliable transportation to and from work.
Physical Demands:
  • Must be able to sit for extended periods of time with occasional walking, standing, or lifting up to 10lbs.
Benefits:
  • 403(b) Plan
  • Company 403(b) Matching Contributions
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Medical, Prescription, Dental & Vision Insurance
  • Generous Vacation Time & 8 Paid Holidays
  • Short and Long-Term Disability Insurance
  • Life, Dependent Life and AD&D Insurance
  • Voluntary Term Life Insurance
  • Flexible schedule
  • Mission-centric career


When we say mission-centric career, what do we mean? When you work at Goodwill, you work to help fund employment programs for Kentuckians who have disabilities or other challenges to entering the workforce. You get paid, but you also help your neighbors in need

Goodwill Industries of Kentucky is an EEO/AA employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)