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Virtual Sales Consultant

2 months ago

Boca Raton, United States Hair Club Full time

** Virtual Sales Consultant**

**Job Category****:** Field- Sales Worker **Requisition Number****:** VIRTU002451 Showing 1 location **Job Details**

**Description**

**MAJOR RESPONSIBLITIES:**

- Achieve new business volume and revenue goals

- Conduct thorough hair loss assessment and match the client needs with the appropriate solution(s)

- Maximize all clients experience to exceed their expectations from first contact and follow up after service is received in Center

- Ensure client profile is accurately maintained

- Perform other reasonable duties as assigned

**MANAGEMENT AND COLLABORATION:**

* Collaborate with Center Team to provide client a seamless transition from virtual to in-center experience to ensure clients expectations are exceeded

* Collaborate with Center Team to provide detailed client relationship notes and a warm handoff to Center Team

**KEY MEASURES OF SUCCESS:**

- Ensure All Initial Sales are Efficiently Fulfilled

- Meet or Exceed Dollar per Sale

- Meet or Exceed New Client Volume Goal

- Meet or Exceed Improve Net Promoter Score (NPS)

**QUALIFICATIONS:**

* At least three (3) years of consultative sales and long-term client relationship experience

* Proven track record of exceeding sales goals in a high-touch business to client environment

**KEY COMPETENCIES:**

* Hyper-focused on exceptional client experience

* Communicate effectively with all persons in the Company

* Adaptability and ability to think on feet

* Utilize superior organizational and time management skills

* Able to work under time constraints and pressure

* Work independently and self-motivated energetic and ambitious

* Professional, polished image

* Technologically competent able to manage several technological platforms as well as assist clients with accessibility with ease

**WORKING CONDITIONS:**

* Office Environment

No contract of employment other than at will is expressed or implied and all employment and compensation with HairClub is at will in that the employee may be terminated with or without cause, and without notice at any time, at the option of either HairClub or the employee, excepts as otherwise provided by law.

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